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Technology, Media and Telecommunications South America Cloud Communication Platform Market...

南美洲云通信平台市场预测至 2028 年 - COVID-19 影响和按组件（解决方案和服务）、企业规模（中小企业和大型企业）和行业（BFSI、IT 和电信、医疗保健、零售、政府、教育）进行的区域分析， 和别的）

TIPRE00025839 | Pages: 140 | Technology, Media and Telecommunications | Nov 2021 | Type: Regional | Status: Published

市场介绍

SAM 的云通信平台市场分为巴西、阿根廷和 SAM 的其他地区。根据信息服务集团 (ISG) 2019 年发布的一份新报告，巴西企业正在拥抱公共云服务，许多企业正在寻找提供商来帮助他们将更多工作负载转移到云端。该报告显示，许多巴西企业正在采用公共云服务。多个云，提供越来越多的服务选择。许多公司正在寻找专门的云服务，使用单独的云来扩展面向客户的系统、大数据分析、机器学习和其他功能。编排分布式云架构的自动化需求很高。同样，阿根廷也是南美洲采用云计算技术最先进的国家之一。云计算服务的采用可能对国家经济至关重要：云计算可以大幅削减相对于 IT 基础设施的成本，从而为使用云计算的公司（尤其是中小企业）带来竞争优势。因此，云平台和服务的增长正在影响云通信平台市场的增长。

在 SAM 中，巴西的 COVID-19 确诊病例数最多，其次是厄瓜多尔、秘鲁、智利和阿根廷。 SAM 各国政府正在采取多项举措，通过封锁、贸易禁令和旅行限制来控制新型冠状病毒在该地区的传播，从而保护人民。因此，为了在 COVID-19 大流行期间适当经营业务，公司正在采用先进技术。巴西、智利和乌拉圭等南美国家最有可能扩大远程工作政策以遏制病毒传播。预计这将在未来几年推动整个地区基于云的平台的采用。             

市场概况和 Dynamics

SAM 的云通信平台市场预计将从 2021 年的 2.6889 亿美元增长到到2028年将达到11.139亿美元；预计 2021 年至 2028 年复合年增长率为 22.5%。BYOD（自带设备）政策允许员工将个人设备用于公司目的，这种做法涉及将数据存储在云上，此外，它可以随时随地查看，没有任何挑战。 BYOD 在企业领域的增长趋势是全球云通信平台市场的关键推动因素。移动性被认为是中小企业最重要的三大协作趋势之一，约 67% 的员工现在在工作中使用自己的设备，近 39% 的企业采用正式的 BYOD政策。通过让员工能够通过云服务的个人设备，中小企业可以让员工在家中或办公室访问执行任务所需的一切。此外，根据思科系统公司的报告，BYOD概念提高了员工的生产力； 36% 的用户效率极高。云通信平台供应商正在不断构建基础设施，通过连接企业社交媒体和安全策略门户等应用程序来支持企业部门的 BYOD 实施，其中许多都导致托管移动服务 (MMS)。

< u>主要细分市场

SAM 云通信平台市场分为组件、企业规模、行业和国家。根据组件，SAM云通信平台市场分为解决方案和服务。 2020年，解决方案领域占据了最大的市场份额。根据企业规模类型，SAM云通信平台市场分为大型企业和中小企业部分。大型企业细分市场占据最大的市场份额。根据行业，SAM 云通信平台市场分为 BFSI、IT & 和 BFSI。电信、医疗保健、零售、政府、教育等。 2020年，BFSI细分市场占据最大的市场份额。根据国家/地区，SAM 云通信平台市场分为巴西、阿根廷和 SAM 的其他地区。巴西在 2020 年占据最大的市场份额。

主要来源和上市公司

一些主要的一手和二手来源提到准备这份关于 SAM 云通信平台市场的报告的资料包括公司网站、年报、财务报告、国家政府文件和统计数据库等。报告中列出的主要公司有 Avaya Inc.；思科系统公司；因特拉多公司；普利沃公司； Telestax公司； Twilio 公司；和 Vonage Holdings Corp.

购买报告的理由

  • 了解 SAM 云通信平台市场格局并确定最有可能保证丰厚回报的细分市场。
  • 保持领先了解 SAM 云通信平台市场不断变化的竞争格局。
  • 通过识别最有可能销售的细分市场，有效规划 SAM 云通信平台市场的并购和合作交易。
  • 通过对 SAM 云通信平台市场各个细分市场的市场表现进行敏锐和全面的分析，帮助做出明智的业务决策。
  • 获得 2021 年以来各个细分市场的市场收入预测- 2028 年 SAM 地区。

SAM 云通信平台市场细分

SAM云通讯平台市场 - 按组件

  • 解决方案
    • UCaaS
    • WebRTC
    • IVR
    • VoIP
    • API
  • 服务
    • 培训和咨询
    • 支持和维护
    • 托管服务

SAM 云通信平台市场 - 作者：企业规模

  • 中小企业
  • 大型企业
< p>SAM 云通信平台市场 - 按行业

  • BFSI
  • IT 与信息技术电信
  • 医疗保健
  • 零售
  • 政府
  • 教育
  • 其他
< p>SAM 云通信平台市场 - 按国家/地区

  • 巴西
  • 阿根廷
  • SAM 的其他部分

SAM 云通信平台市场 - 公司简介

  • Avaya Inc.
  • 思科Systems, Inc.
  • Intrado Corporation
  • Plivo Inc.
  • Telestax, Inc.
  • Twilio Inc.
  • Vonage Holdings Corp.
 

TABLE OF CONTENTS

1.           Introduction

1.1         Study Scope

1.2         The Insight Partners Research Report Guidance

1.3         Market Segmentation

2.           Key Takeaways

3.           Research Methodology

3.1         Coverage

3.2         Secondary Research

3.3         Primary Research

4.           SAM Cloud Communication Platform Market Landscape

4.1         Market Overview

4.2         SAM PEST Analysis

4.3         Ecosystem Analysis

4.4         Expert Opinion

5.           SAM Cloud Communication Platform Market– Key Market Dynamics

5.1.1        Bring Your Own Device (BYOD) is Becoming Increasingly Popular

5.1.2        Cloud Communication Platform Solutions are Cheaper

5.2         Market Restraints

5.2.1        Security and Privacy Issues

5.3         Market Opportunities

5.3.1        Growth in the BPO Sector and Increasing Popularity for Cloud-Based Solutions

5.3.2        SAM Witnessing Increase in the number of Internet Users

5.4         Future Trends

5.4.1        Development Cloud-based IoT Platform

5.4.2        High Adoption of Voice Over Internet Protocol (VoIP)

5.5         Impact Analysis of Drivers and Restraints

6.           Cloud Communication Platform Market– SAM Analysis

6.1         SAM Cloud Communication Platform Market Overview

6.2         SAM Cloud Communication Platform Market–Revenue and Forecast to 2028 (US$ Million)

7.           SAM Cloud Communication Platform Market Analysis – By Component

7.1         Overview

7.2         SAM Cloud Communication Platforms Market, By Component (2020 And 2028)

7.3         Solution

7.3.1        Overview

7.3.2        Solution: Cloud Communication Platform Market Revenue and Forecast To 2028 (US$ Million)

7.3.3        Unified Communication and Collaboration (UCC/UCaaS)

7.3.3.1          Overview

7.3.3.2          Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.4        Web Real-Time Communication (WebRTC)

7.3.4.1          Overview

7.3.4.2          Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.5        Interactive Voice Response (IVR)

7.3.5.1          Overview

7.3.5.2          Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.6        Voice Over Internet Protocol (VoIP)

7.3.6.1          Overview

7.3.6.2          Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.7        Application Programming Interface (API)

7.3.7.1          Overview

7.3.7.2          API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4         Services

7.4.1        Overview

7.4.2        Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.3        Training and Consulting

7.4.3.1          Overview

7.4.3.2          Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.4        Support and Maintenance

7.4.4.1          Overview

7.4.4.2          Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.5        Managed Service

7.4.5.1          Overview

7.4.5.2          Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

8.           SAM Cloud Communication Platform Market Analysis – By Enterprise Size

8.1         Overview

8.2         SAM Cloud Communication Platform Market, By Enterprise Size (2020 And 2028)

8.3         SMEs

8.3.1        Overview

8.3.2        SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

8.4         Large Enterprise

8.4.1        Overview

8.4.2        Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.           SAM Cloud Communication Platform Market Analysis – By Industry

9.1         Overview

9.2         SAM Cloud Communication Platform Market, By Industry (2020 and 2028)

9.3         Retail

9.3.1        Overview

9.3.2        Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.4         IT & Telecom

9.4.1        Overview

9.4.2        IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.5         Healthcare

9.5.1        Overview

9.5.2        Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.6         Government

9.6.1        Overview

9.6.2        Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.7         Education

9.7.1        Overview

9.7.2        Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.8         BFSI

9.8.1        Overview

9.8.2        BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.9         Others

9.9.1        Overview

9.9.2        Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

10.        SAM Cloud Communication Platform Market – Country Analysis

10.1      Overview

10.1.1     SAM Cloud Communication Platform Market Breakdown, by Country

10.1.1.1       Brazil Cloud Communication Platform Market, Revenue and Forecast to 2028

10.1.1.1.1       Brazil Cloud Communication Platform Market Breakdown, By Component

10.1.1.1.1.1     Brazil Cloud Communication Platform Market Breakdown, By Solution

10.1.1.1.1.2     Brazil Cloud Communication Platform Market Breakdown, By Service

10.1.1.1.2       Brazil Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.1.3       Brazil Cloud Communication Platform Market Breakdown, By Industry

10.1.1.2       Argentina Cloud Communication Platform Market, Revenue and Forecast to 2028

10.1.1.2.1       Argentina Cloud Communication Platform Market Breakdown, By Component

10.1.1.2.1.1     Argentina Cloud Communication Platform Market Breakdown, By Solution

10.1.1.2.1.2     Argentina Cloud Communication Platform Market Breakdown, By Service

10.1.1.2.2       Argentina Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.2.3       Argentina Cloud Communication Platform Market Breakdown, By Industry

10.1.1.3       Rest of SAM Cloud Communication Platform Market, Revenue and Forecast to 2028

10.1.1.3.1       Rest of SAM Cloud Communication Platform Market Breakdown, By Component

10.1.1.3.1.1     Rest of SAM Cloud Communication Platform Market Breakdown, By Solution

10.1.1.3.1.2     Rest of SAM Cloud Communication Platform Market Breakdown, By Service

10.1.1.3.2       Rest of SAM Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.3.3       Rest of SAM Cloud Communication Platform Market Breakdown, By Industry

11.        SAM Cloud Communication Platform Market- COVID-19 Impact Analysis

11.1      SAM: Impact Assessment of COVID-19 Pandemic

12.        Industry Landscape

12.1      Overview

12.2      Market Initiative

12.3      Merger and Acquisition

12.4      New Development

13.        Company Profiles

13.1      Avaya Inc.

13.1.1     Key Facts

13.1.2     Business Description

13.1.3     Products and Services

13.1.4     Financial Overview

13.1.5     SWOT Analysis

13.1.6     Key Developments

13.2      Cisco Systems, Inc.

13.2.1     Key Facts

13.2.2     Business Description

13.2.3     Products and Services

13.2.4     Financial Overview

13.2.5     SWOT Analysis

13.2.6     Key Developments

13.3      Vonage

13.3.1     Key Facts

13.3.2     Business Description

13.3.3     Products and Services

13.3.4     Financial Overview

13.3.5     SWOT Analysis

13.3.6     Key Developments

13.4      Plivo Inc.

13.4.1     Key Facts

13.4.2     Business Description

13.4.3     Products and Services

13.4.4     Financial Overview

13.4.5     SWOT Analysis

13.4.6     Key Developments

13.5      Telestax, Inc.

13.5.1     Key Facts

13.5.2     Business Description

13.5.3     Products and Services

13.5.4     Financial Overview

13.5.5     SWOT Analysis

13.5.6     Key Developments

13.6      TWILIO INC.

13.6.1     Key Facts

13.6.2     Business Description

13.6.3     Products and Services

13.6.4     Financial Overview

13.6.5     SWOT Analysis

13.6.6     Key Developments

13.7      Intrado

13.7.1     Key Facts

13.7.2     Business Description

13.7.3     Products and Services

13.7.4     Financial Overview

13.7.5     SWOT Analysis

13.7.6     Key Developments

14.        Appendix

14.1      About The Insight Partners

14.2      Word Index

LIST OF TABLES

Table 1.             SAM Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)

Table 2.             Brazil Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 3.             Brazil Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 4.             Brazil Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 5.             Brazil Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 6.             Brazil Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 7.             Argentina Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 8.             Argentina Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 9.             Argentina Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 10.          Argentina Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 11.          Argentina Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 12.          Rest of SAM Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 13.          Rest of SAM Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 14.          Rest of SAM Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 15.          Rest of SAM Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 16.          Rest of SAM Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 17.          List of Abbreviation

LIST OF FIGURES

Figure 1.           SAM Cloud Communication Platform Market Segmentation

Figure 2.           SAM Cloud Communication Platform Market Segmentation – By Country

Figure 3.           SAM Cloud Communication Platform Market Overview

Figure 4.           UCaaS held the largest market share in 2020

Figure 5.           BFSI held the largest market share in 2020

Figure 6.           Brazil held Largest Market Share in 2020

Figure 7.           SAM PEST Analysis

Figure 8.           Expert Opinion

Figure 9.           SAM Cloud Communication Platform Market: Impact Analysis of Drivers and Restraints

Figure 10.        SAM Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)

Figure 11.        SAM Cloud Communication Platforms Market, By Component (2020 and 2028)

Figure 12.        SAM Solution: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 13.        SAM Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 14.        SAM Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 15.        SAM Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 16.        SAM Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 17.        SAM API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 18.        SAM Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 19.        SAM Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 20.        SAM Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 21.        SAM Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 22.        SAM Cloud Communication Platform Market, By Enterprise Size (2020 and 2028)

Figure 23.        SAM SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 24.        SAM Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 25.        SAM Cloud Communication Platform Market, By Industry (2020 and 2028)

Figure 26.        SAM Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 27.        SAM IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 28.        SAM Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 29.        SAM Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 30.        SAM Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 31.        SAM BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 32.        SAM Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 33.        SAM Cloud Communication Platform Market, by Key Country - Revenue and Forecast to 2028 (US$ million)

Figure 34.        SAM Cloud Communication Platform Market Breakdown, by Country, 2020 & 2028 (%)

Figure 35.        Brazil Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 36.        Argentina Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 37.        Rest of SAM Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 38.        Impact of COVID-19 Pandemic in SAM Country Markets

  1. Avaya Inc.
  2. Cisco Systems, Inc.
  3. Intrado Corporation
  4. Plivo Inc.
  5. Telestax, Inc.
  6. Twilio Inc
  7. Vonage Holdings Corp.
  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the SAM cloud communication platform market
  • Highlights key business priorities in order to assist companies to realign their business strategies
  • The key findings and recommendations highlight crucial progressive industry trends in the SAM cloud communication platform market, thereby allowing players across the value chain to develop effective long-term strategies
  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
  • Scrutinize in-depth SAM market trends and outlook coupled with the factors driving the cloud communication platform market, as well as those hindering it
  • Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution
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