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Technology, Media and Telecommunications Middle East and Africa Cloud Communication Platform Market...

中东和非洲云通信平台市场预测至 2028 年 - COVID-19 影响和按组件（解决方案和服务）、企业规模（中小企业和大型企业）和行业（BFSI、IT 和电信、医疗保健、零售、政府）进行的区域分析、教育和其他）

TIPRE00025838 | Pages: 136 | Technology, Media and Telecommunications | Nov 2021 | Type: Regional | Status: Published

市场介绍

中东和非洲地区的云通信平台市场分为南非、阿联酋、沙特阿拉伯和其他地区MEA。随着数字化的不断发展，企业采用云通信平台来实现通信、文件共享和安全目的。这些公司将视频、语音、聊天、消息传递和验证的云通信平台集成到其应用程序、产品和工作流程中。此外，该地区互联网的日益普及正在促进市场增长。例如，根据阿联酋电信监管局（TRA）的数据，截至 2021 年 3 月，阿联酋有 3,269,359 名互联网用户和 17,075,188 名活跃手机用户。根据世界银行数据，阿联酋的互联网普及率为 99.15% 2019 年。同样，在沙特阿拉伯，预计到 2025 年，沙特阿拉伯的互联网普及率将达到 97%，高于 2019 年的 84%。

此外，在南非，南部地区 55% 的人2020年，非洲人口成为互联网用户。预计到2025年，这一比例将增长到60%以上。因此，随着互联网用户的不断增加，企业也正在将业务转向数字平台。该地区不断采用基于云的平台或服务，以促进中小企业和大型企业的未来发展。随着私有云和公共云的迅速接受，中东和北非地区可能会成为以技术和数据为中心的地区。此外，中东和北非地区的中小企业 (SMB) 已开始在公共云服务上投入大量资金。根据 W.Media 2021 年 5 月的报告，仅中东和北非地区的云采用率预计将超过 95%，小型、中型和大型企业将在未来几年采用云基础设施。

在中东和非洲地区伊朗、沙特阿拉伯、卡塔尔、南非和阿联酋是 COVID-19 确诊病例和死亡人数最多的几个国家。物联网和云等先进技术的采用率相当高，尤其是在阿联酋等国家。该地区对数字化的需求正在以惊人的速度增长。因此，预计未来几年将为云通信平台市场提供充足的增长机会。为了解决工业、软件和 IT 行业因 COIVD-19 大流行而造成的问题，同时保持正常运营不受干扰，预计该地区的公司将在未来几年大力投资基于云的通信工具和解决方案。                 

市场概况和动态

MEA 云通信平台市场预计将从美元增长2021 年为 4.0908 亿美元，到 2028 年将达到 16.1785 亿美元；预计 2021 年至 2028 年复合年增长率为 21.7%。此外，该地区拥有一些云通信平台开发商，例如 Avaya Inc. 和 Cisco Systems, Inc.。这些软件开发商为包括 BFSI 在内的多个行业提供云通信平台、IT和电信、政府、零售和教育。

主要细分市场

MEA云通信平台市场细分分为组成部分、企业规模、行业和国家。根据组件，MEA云通信平台市场分为解决方案和服务。 2020年，解决方案领域占据了最大的市场份额。根据企业规模类型，MEA云通信平台市场分为大型企业和中小企业部分。大型企业细分市场占据最大的市场份额。根据行业，MEA 云通信平台市场分为 BFSI、IT 和 IT 领域。电信、医疗保健、零售、政府、教育等。 2020年，BFSI细分市场占据最大的市场份额。根据国家/地区，MEA 云通信平台市场分为沙特阿拉伯、南非、阿联酋和 MEA 的其他地区。阿联酋在 2020 年占据最大的市场份额。

主要来源和上市公司

一些主要的一手和二手来源提到准备本中东和非洲云通信平台市场报告的资料包括公司网站、年度报告、财务报告、国家政府文件和统计数据库等。报告中列出的主要公司有 Avaya Inc.；思科系统公司；因特拉多公司； Telestax公司；和 Vonage Holdings Corp.

购买报告的理由

  • 了解 MEA 云通信平台市场格局，并确定最有可能保证丰厚回报的细分市场。
  • 保持领先了解 MEA 云通信平台市场不断变化的竞争格局。
  • 通过识别最有可能销售的细分市场，有效规划 MEA 云通信平台市场的并购和合作交易。
  • 通过对 MEA 云通信平台市场各个细分市场的市场表现进行敏锐和全面的分析，帮助做出明智的业务决策。
  • 获得 2021 年以来各个细分市场的市场收入预测- 2028 年 MEA 地区。

MEA 云通信平台市场细分

MEA云通讯平台市场 - 按组件

  • 解决方案
    • UCaaS
    • WebRTC
    • IVR
    • VoIP
    • API
  • 服务
    • 培训和咨询
    • 支持和维护
    • 托管服务

MEA云通信平台市场 - 作者：企业规模

  • 中小企业
  • 大型企业
< p>MEA 云通信平台市场 - 按行业

  • BFSI
  • IT 与云计算电信
  • 医疗保健
  • 零售
  • 政府
  • 教育
  • 其他
< p>MEA 云通信平台市场 - 按国家/地区

  • 沙特阿拉伯
  • 南非
  • 阿联酋
  • 中东和非洲其他地区

中东和非洲云通信平台市场 - 公司简介

  • Avaya Inc.
  • 思科系统公司
  • Intrado Corporation
  • Telestax, Inc.
  • Vonage Holdings Corp.
 

TABLE OF CONTENTS

1.           Introduction

1.1         Study Scope

1.2         The Insight Partners Research Report Guidance

1.3         Market Segmentation

2.           Key Takeaways

3.           Research Methodology

3.1         Coverage

3.2         Secondary Research

3.3         Primary Research

4.           MEA Cloud Communication Platform Market Landscape

4.1         Market Overview

4.2         MEA PEST Analysis

4.2.1        Ecosystem Analysis

4.3         Expert Opinion

5.           MEA Cloud Communication Platform Market– Key Market Dynamics

5.1.1        Growing Trend of Bring Your Own Device

5.1.2        Low Cost of Cloud Communication Platform Solutions

5.2         Market Restraints

5.2.1        Various Privacy and Security Concerns

5.3         Market Opportunities

5.3.1        Increased Preference for Cloud-Based Solutions and the Growth of the BPO Sector

5.3.2        High Surge in the number of Internet Users

5.4         Future Trends

5.4.1        Cloud-based IoT Platform Witnessing Rise

5.4.2        Significant Need of Voice Over Internet Protocol (VoIP)

5.5         Impact Analysis of Drivers and Restraints

6.           Cloud Communication Platform Market– MEA Analysis

6.1         MEA Cloud Communication Platform Market Overview

6.2         MEA Cloud Communication Platform Market–Revenue and Forecast to 2028 (US$ Million)

7.           MEA Cloud Communication Platform Market Analysis – By Component

7.1         Overview

7.2         MEA Cloud Communication Platforms Market, By Component (2020 And 2028)

7.3         Solution

7.3.1        Overview

7.3.2        Solution: Cloud Communication Platform Market Revenue and Forecast To 2028 (US$ Million)

7.3.3        Unified Communication and Collaboration (UCC/UCaaS)

7.3.3.1          Overview

7.3.3.2          Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.4        Web Real-Time Communication (WebRTC)

7.3.4.1          Overview

7.3.4.2          Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.5        Interactive Voice Response (IVR)

7.3.5.1          Overview

7.3.5.2          Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.6        Voice Over Internet Protocol (VoIP)

7.3.6.1          Overview

7.3.6.2          Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.7        Application Programming Interface (API)

7.3.7.1          Overview

7.3.7.2          API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4         Services

7.4.1        Overview

7.4.2        Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.3        Training and Consulting

7.4.3.1          Overview

7.4.3.2          Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.4        Support and Maintenance

7.4.4.1          Overview

7.4.4.2          Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.5        Managed Service

7.4.5.1          Overview

7.4.5.2          Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

8.           MEA Cloud Communication Platform Market Analysis – By Enterprise Size

8.1         Overview

8.2         MEA Cloud Communication Platform Market, By Enterprise Size (2020 And 2028)

8.3         SMEs

8.3.1        Overview

8.3.2        SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

8.4         Large Enterprise

8.4.1        Overview

8.4.2        Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.           MEA Cloud Communication Platform Market Analysis – By Industry

9.1         Overview

9.2         MEA Cloud Communication Platform Market, By Industry (2020 and 2028)

9.3         Retail

9.3.1        Overview

9.3.2        Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.4         IT & Telecom

9.4.1        Overview

9.4.2        IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.5         Healthcare

9.5.1        Overview

9.5.2        Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.6         Government

9.6.1        Overview

9.6.2        Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.7         Education

9.7.1        Overview

9.7.2        Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.8         BFSI

9.8.1        Overview

9.8.2        BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.9         Others

9.9.1        Overview

9.9.2        Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

10.        MEA Cloud Communication Platform Market – Country Analysis

10.1      Overview

10.1.1     MEA Cloud Communication Platform Market Breakdown, By Country

10.1.1.1       Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.1.1       Saudi Arabia Cloud Communication Platform Market Breakdown, By Component

10.1.1.1.1.1     Saudi Arabia Cloud Communication Platform Market Breakdown, By Solution

10.1.1.1.1.2     Saudi Arabia Cloud Communication Platform Market Breakdown, By Service

10.1.1.1.2       Saudi Arabia Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.1.3       Saudi Arabia Cloud Communication Platform Market Breakdown, By Industry

10.1.1.2       UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.2.1       UAE Cloud Communication Platform Market Breakdown, By Component

10.1.1.2.1.1     UAE Cloud Communication Platform Market Breakdown, By Solution

10.1.1.2.1.2     UAE Cloud Communication Platform Market Breakdown, By Service

10.1.1.2.2       UAE Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.2.3       UAE Cloud Communication Platform Market Breakdown, By Industry

10.1.1.3       South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.3.1       South Africa Cloud Communication Platform Market Breakdown, By Component

10.1.1.3.1.1     South Africa Cloud Communication Platform Market Breakdown, By Solution

10.1.1.3.1.2     South Africa Cloud Communication Platform Market Breakdown, By Service

10.1.1.3.2       South Africa Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.3.3       South Africa Cloud Communication Platform Market Breakdown, By Industry

10.1.1.4       Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.4.1       Rest of MEA Cloud Communication Platform Market Breakdown, By Component

10.1.1.4.1.1     Rest of MEA Cloud Communication Platform Market Breakdown, By Solution

10.1.1.4.1.2     Rest of MEA Cloud Communication Platform Market Breakdown, By Service

10.1.1.4.2       Rest of MEA Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.4.3       Rest of MEA Cloud Communication Platform Market Breakdown, By Industry

11.        MEA Cloud Communication Platform Market- COVID-19 Impact Analysis

11.1      MEA: Impact Assessment of COVID-19 Pandemic

12.        Industry Landscape

12.1      Overview

12.2      Market Initiative

12.3      Merger and Acquisition

12.4      New Development

13.        Company Profiles

13.1      Avaya Inc.

13.1.1     Key Facts

13.1.2     Business Description

13.1.3     Products and Services

13.1.4     Financial Overview

13.1.5     SWOT Analysis

13.1.6     Key Developments

13.2      Cisco Systems, Inc.

13.2.1     Key Facts

13.2.2     Business Description

13.2.3     Products and Services

13.2.4     Financial Overview

13.2.5     SWOT Analysis

13.2.6     Key Developments

13.3      Vonage

13.3.1     Key Facts

13.3.2     Business Description

13.3.3     Products and Services

13.3.4     Financial Overview

13.3.5     SWOT Analysis

13.3.6     Key Developments

13.4      Telestax, Inc.

13.4.1     Key Facts

13.4.2     Business Description

13.4.3     Products and Services

13.4.4     Financial Overview

13.4.5     SWOT Analysis

13.4.6     Key Developments

13.5      Intrado

13.5.1     Key Facts

13.5.2     Business Description

13.5.3     Products and Services

13.5.4     Financial Overview

13.5.5     SWOT Analysis

13.5.6     Key Developments

14.        Appendix

14.1      About The Insight Partners

14.2      Word Index

LIST OF TABLES

Table 1.             MEA Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)

Table 2.             Saudi Arabia Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 3.             Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 4.             Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 5.             Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 6.             Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 7.             UAE Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 8.             UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 9.             UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 10.          UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 11.          UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 12.          South Africa Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 13.          South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 14.          South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 15.          South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 16.          South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 17.          Rest of MEA Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 18.          Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 19.          Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 20.          Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 21.          Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 22.          List of Abbreviation

LIST OF FIGURES

Figure 1.           MEA Cloud Communication Platform Market Segmentation

Figure 2.           MEA Cloud Communication Platform Market Segmentation – By Country

Figure 3.           MEA Cloud Communication Platform Market Overview

Figure 4.           UCaaS held the largest market share in 2020

Figure 5.           BFSI held the largest market share in 2020

Figure 6.           UAE held Largest Market Share in 2020

Figure 7.           MEA PEST Analysis

Figure 8.           Expert Opinion

Figure 9.           MEA Cloud Communication Platform Market: Impact Analysis of Drivers and Restraints

Figure 10.        MEA Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)

Figure 11.        MEA Cloud Communication Platforms Market, By Component (2020 and 2028)

Figure 12.        MEA Solution: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 13.        MEA Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 14.        MEA Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 15.        MEA Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 16.        MEA Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 17.        MEA API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 18.        MEA Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 19.        MEA Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 20.        MEA Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 21.        MEA Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 22.        MEA Cloud Communication Platform Market, By Enterprise Size (2020 and 2028)

Figure 23.        MEA SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 24.        MEA Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 25.        MEA Cloud Communication Platform Market, By Industry (2020 and 2028)

Figure 26.        MEA Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 27.        MEA IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 28.        MEA Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 29.        MEA Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 30.        MEA Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 31.        MEA BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 32.        MEA Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 33.        MEA Cloud Communication Platform Market, by Key Country - Revenue (2020) (US$ million)

Figure 34.        MEA Cloud Communication Platform Market Breakdown, By Country, 2020 & 2028 (%)

Figure 35.        Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 36.        UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 37.        South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 38.        Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 39.        Impact of COVID-19 Pandemic in MEA Country Markets

  1. Avaya Inc.
  2. Cisco Systems, Inc.
  3. Intrado Corporation
  4. Telestax, Inc.
  5. Vonage Holdings Corp.
  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the MEA cloud communication platform market
  • Highlights key business priorities in order to assist companies to realign their business strategies
  • The key findings and recommendations highlight crucial progressive industry trends in the MEA cloud communication platform market, thereby allowing players across the value chain to develop effective long-term strategies
  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
  • Scrutinize in-depth MEA market trends and outlook coupled with the factors driving the cloud communication platform market, as well as those hindering it
  • Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution
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