Nordamerika: Prognose zum Markt für Konversations-KI bis 2031 – Regionale Analyse – nach Komponente (Plattform und Dienst), Typ (Chatbots und intelligente virtuelle Assistenten), Bereitstellungstyp (vor Ort und in der Cloud) und Branche (Einzelhandel und E-Commerce, Gesundheitswesen und Biowissenschaften, Reisen und Gastgewerbe, BFSI, IT und Telekommunikation, Medien und Unterhaltung und andere)
Wachsender E-Commerce-Sektor treibt nordamerikanischen Markt für Konversations-KI an
Seit der COVID-19-Pandemie ist der Online-Einkauf weltweit stark angestiegen. Laut der International Air Transport Association (IATA) kauften im Jahr 2021 2,14 Milliarden Menschen (d. h. ∼ 27,6 % der Weltbevölkerung) Produkte über Online-Portale. Im Jahr 2021 erwirtschaftete das Land durch den E-Commerce-Sektor einen Umsatz von ∼ 1,5 Billionen US-Dollar und wurde damit zum größten E-Commerce-Markt der Welt. Die wachsende Nachfrage nach Online-Shopping erhöht die Nachfrage nach Konversations-Commerce. Intelligente, KI-gestützte Shopping-Bots revolutionieren die E-Commerce-Branche, indem sie mit ihren Kunden interagieren, personalisierte Beratung bieten und den Umsatz weiter steigern. Durch die Nutzung von maschinellem Lernen und natürlicher Sprachverarbeitung hilft Konversations-KI außerdem dabei, sinnvolle Dialoge zu führen, Kundenbedürfnisse zu verstehen und Leads in Echtzeit zu pflegen. Somit treibt der wachsende E-Commerce-Sektor das Wachstum des Konversations-KI-Marktes voran.
Überblick über den nordamerikanischen Konversations-KI-Markt
Der nordamerikanische Konversations-KI-Markt ist in die USA, Kanada und Mexiko segmentiert. Erhebliche Investitionen führender Technologiegiganten in die Forschung und Entwicklung von KI-gestützten Lösungen und Diensten haben kontinuierliche innovative Entwicklungen in den USA ermöglicht. Auch die hohe Verbreitung von Smartphone-Geräten im Land treibt das Wachstum des US-amerikanischen Konversations-KI-Marktes voran. Laut der Global System for Mobile Communications Association (GSMA) lag die Smartphone-Akzeptanz in den USA im Jahr 2022 bei 84 % und soll bis 2031 auf 89 % steigen. Darüber hinaus treibt die wachsende Nachfrage nach überragendem Kundenerlebnis, Beschwerdeadressen, technischem Support und Kundenbindung ohne steigende Betriebskosten das Marktwachstum voran. Infolgedessen entwickeln die Marktteilnehmer kontinuierlich zahlreiche innovative und interaktive Chatbot-basierte Lösungen für ihre riesigen Endverbraucherbranchen, was das Wachstum des US-Marktes für Konversations-KI vorantreibt.
Umsatz und Prognose für den nordamerikanischen Markt für Konversations-KI bis 2031 (in Mio. USD)
Segmentierung des nordamerikanischen Marktes für Konversations-KI
Der nordamerikanische Markt für Konversations-KI ist in Komponente, Typ, Bereitstellungsart, Branche und Land kategorisiert.
Basierend auf der Komponente ist der nordamerikanische Markt für Konversations-KI in Plattform und Dienst segmentiert. Das Plattformsegment hielt 2023 einen größeren Anteil am nordamerikanischen Markt für Konversations-KI.
Nach Typ ist der nordamerikanische Markt für Konversations-KI in Chatbots und intelligente virtuelle Assistenten unterteilt. Das Chatbot-Segment hielt 2023 einen größeren Anteil am nordamerikanischen Markt für Konversations-KI.
In Bezug auf die Bereitstellungsart ist der nordamerikanische Markt für Konversations-KI in On-Premise und Cloud unterteilt. Das On-Premise-Segment hielt 2023 einen größeren Anteil am nordamerikanischen Markt für Konversations-KI.
Nach Branchen ist der nordamerikanische Markt für Konversations-KI in Einzelhandel und E-Commerce, Gesundheitswesen und Biowissenschaften, Reisen und Gastgewerbe, BFSI, IT und Telekommunikation, Medien und Unterhaltung und andere unterteilt. Das Segment Einzelhandel und E-Commerce hielt 2023 den größten Anteil am nordamerikanischen Markt für Konversations-KI.
Nach Ländern ist der nordamerikanische Markt für Konversations-KI in die USA, Kanada und Mexiko unterteilt. Die USA dominierten 2023 den nordamerikanischen Markt für Konversations-KI.
Alphabet Inc; Amazon.com Inc.; Artificial Solutions International AB; Cognigy GmbH; International Business Machines Corp; Kore.ai Inc.; Microsoft Corp; Oracle Corp; Rasa Technologies Inc; und SAP SE sind einige der führenden Unternehmen auf dem nordamerikanischen Markt für Konversations-KI.
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
3.2.1 Hypothesis formulation:
3.2.2 Macro-economic factor analysis:
3.2.3 Developing base number:
3.2.4 Data Triangulation:
3.2.5 Country level data:
4. North America Conversational AI market Landscape
4.1 Overview
4.2 Ecosystem Analysis
4.2.1 List of Vendors in Value Chain
5. North America Conversational AI market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing E-Commerce Sector
5.1.2 Increasing Demand for Chatbot Solutions
5.2 Market Restraints
5.2.1 Rising Privacy Concerns
5.3 Market Opportunities
5.3.1 Rising Demand for Conversational AI in Healthcare Sector
5.3.2 Emergence of Generative AI
5.4 Market Trends
5.4.1 Growing Adoption of Conversational AI in Gaming Industry
5.5 Impact of Drivers and Restraints:
6. Conversational AI market – North America Analysis
6.1 North America Conversational AI Market Overview
6.2 Conversational AI market Revenue (US$ Million), 2021–2031
6.3 Conversational AI market Forecast Analysis
7. North America Conversational AI market Analysis – by Component
7.1 Platform
7.1.1 Overview
7.1.2 Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
7.2 Service
7.2.1 Overview
7.2.2 Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
8. North America Conversational AI market Analysis – by Type
8.1 Chatbots
8.1.1 Overview
8.1.2 Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
8.2 Intelligent Virtual Assistants
8.2.1 Overview
8.2.2 Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
9. North America Conversational AI market Analysis – by Deployment Type
9.1 On-Premise
9.1.1 Overview
9.1.2 On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
9.2 Cloud
9.2.1 Overview
9.2.2 Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10. North America Conversational AI market Analysis – by Industry
10.1 Retail and E-commerce
10.1.1 Overview
10.1.2 Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.2 Healthcare and Life Sciences
10.2.1 Overview
10.2.2 Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.3 Travel and Hospitality
10.3.1 Overview
10.3.2 Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.4 BFSI
10.4.1 Overview
10.4.2 BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.5 IT and Telecom
10.5.1 Overview
10.5.2 IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.6 Media and Entertainment
10.6.1 Overview
10.6.2 Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
10.7 Others
10.7.1 Overview
10.7.2 Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11. North America Conversational AI market – Country Analysis
11.1 North America
11.1.1 North America: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
11.1.1.1 North America: Conversational AI market – Revenue and Forecast Analysis – by Country
11.1.1.2 United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.2.1 United States: Conversational AI market Breakdown, by Component
11.1.1.2.2 United States: Conversational AI market Breakdown, by Type
11.1.1.2.3 United States: Conversational AI market Breakdown, by Deployment Type
11.1.1.2.4 United States: Conversational AI market Breakdown, by Industry
11.1.1.3 Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.3.1 Canada: Conversational AI market Breakdown, by Component
11.1.1.3.2 Canada: Conversational AI market Breakdown, by Type
11.1.1.3.3 Canada: Conversational AI market Breakdown, by Deployment Type
11.1.1.3.4 Canada: Conversational AI market Breakdown, by Industry
11.1.1.4 Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
11.1.1.4.1 Mexico: Conversational AI market Breakdown, by Component
11.1.1.4.2 Mexico: Conversational AI market Breakdown, by Type
11.1.1.4.3 Mexico: Conversational AI market Breakdown, by Deployment Type
11.1.1.4.4 Mexico: Conversational AI market Breakdown, by Industry
12. Competitive Landscape
12.1 Heat Map Analysis by Key Players
12.2 Company Positioning & Concentration
13. Industry Landscape
13.1 Overview
13.2 Market Initiative
13.3 Product Development
14. Company Profiles
14.1 Amazon.com Inc
14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Products and Services
14.1.4 Financial Overview
14.1.5 SWOT Analysis
14.1.6 Key Developments
14.2 International Business Machines Corp
14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Products and Services
14.2.4 Financial Overview
14.2.5 SWOT Analysis
14.2.6 Key Developments
14.3 Alphabet Inc
14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Products and Services
14.3.4 Financial Overview
14.3.5 SWOT Analysis
14.3.6 Key Developments
14.4 Oracle Corp
14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Products and Services
14.4.4 Financial Overview
14.4.5 SWOT Analysis
14.4.6 Key Developments
14.5 SAP SE
14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Products and Services
14.5.4 Financial Overview
14.5.5 SWOT Analysis
14.5.6 Key Developments
14.6 Microsoft Corp
14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Products and Services
14.6.4 Financial Overview
14.6.5 SWOT Analysis
14.6.6 Key Developments
14.7 Artificial Solutions International AB
14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Products and Services
14.7.4 Financial Overview
14.7.5 SWOT Analysis
14.7.6 Key Developments
14.8 Cognigy GmbH
14.8.1 Key Facts
14.8.2 Business Description
14.8.3 Products and Services
14.8.4 Financial Overview
14.8.5 SWOT Analysis
14.8.6 Key Developments
14.9 Kore.ai Inc.
14.9.1 Key Facts
14.9.2 Business Description
14.9.3 Products and Services
14.9.4 Financial Overview
14.9.5 SWOT Analysis
14.9.6 Key Developments
14.10 Rasa Technologies Inc
14.10.1 Key Facts
14.10.2 Business Description
14.10.3 Products and Services
14.10.4 Financial Overview
14.10.5 SWOT Analysis
14.10.6 Key Developments
15. Appendix
15.1 About The Insight Partners
15.2 Word Index
List of Tables
Table 1. North America Conversational AI market Segmentation
Table 2. Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Table 3. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 4. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 5. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 6. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 7. North America: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Country
Table 8. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 9. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 10. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 11. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 12. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 13. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 14. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 15. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 16. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component
Table 17. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type
Table 18. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type
Table 19. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry
Table 20. Heat Map Analysis by Key Players
Table 21. List of Abbreviation
List of Figures
Figure 1. North America Conversational AI market Segmentation, by Country
Figure 2. Ecosystem Analysis: Conversational AI Market
Figure 3. Conversational AI market – Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. Conversational AI market Revenue (US$ Million), 2021–2031
Figure 6. Conversational AI market Share (%) – by Component (2023 and 2031)
Figure 7. Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 8. Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 9. Conversational AI market Share (%) – by Type (2023 and 2031)
Figure 10. Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 11. Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 12. Conversational AI market Share (%) – by Deployment Type (2023 and 2031)
Figure 13. On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 14. Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 15. Conversational AI market Share (%) – by Industry (2023 and 2031)
Figure 16. Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 17. Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 18. Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 19. BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 20. IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 21. Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 22. Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 23. North America Conversational AI Market, by Key Countries - Revenue (2023) (US$ Million)
Figure 24. North America: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 25. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 26. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 27. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)
Figure 28. Company Positioning & Concentration
- Alphabet Inc
- Amazon.com Inc.
- Artificial Solutions International AB
- Cognigy GmbH
- International Business Machines Corp
- Kore.ai Inc.
- Microsoft Corp
- Oracle Corp
- Rasa Technologies Inc
- SAP SE
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the North America conversational AI market.
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