Previsioni di mercato dell\'intelligenza artificiale conversazionale in Nord America fino al 2031 – Analisi regionale – per componente (piattaforma e servizio), tipo (chatbot e assistenti virtuali intelligenti), tipo di distribuzione (on-premise e cloud) e settore (vendita al dettaglio ed e-commerce, sanità e scienze della vita, viaggi e ospitalità, BFSI, IT e telecomunicazioni, media e intrattenimento e altri)

BMIRE00031078 | Pages: 103 | Technology, Media and Telecommunications | Dec 2024 | Status: Published

Il mercato dell\'intelligenza artificiale conversazionale del Nord America è stato valutato a 3.235,60 milioni di dollari nel 2022 e si prevede che raggiungerà i 14.481,37 milioni di dollari entro il 2031; si stima che registrerà un CAGR del 20,6% dal 2023 al 2031.

Il crescente settore dell\'e-commerce alimenta il mercato dell\'intelligenza artificiale conversazionale del Nord America

Dalla pandemia di COVID-19, si è verificato un aumento degli acquisti online in tutto il mondo. Secondo l\'International Air Transport Association (IATA), nel 2021, 2,14 miliardi di persone (ovvero circa il 27,6% della popolazione mondiale) hanno acquistato prodotti da portali online. Nel 2021, il paese ha generato circa 1,5 trilioni di dollari di fatturato attraverso il settore dell\'e-commerce, diventando il più grande mercato dell\'e-commerce al mondo. La crescente domanda di acquisti online sta aumentando la domanda di commercio conversazionale. I robot intelligenti per lo shopping basati sull\'intelligenza artificiale stanno rivoluzionando il settore dell\'e-commerce interagendo con i clienti, fornendo una guida personalizzata e incrementando ulteriormente le vendite. Inoltre, sfruttando l\'apprendimento automatico e l\'elaborazione del linguaggio naturale, l\'intelligenza artificiale conversazionale aiuta a coinvolgere dialoghi significativi, comprendere le esigenze dei clienti e coltivare i lead in tempo reale. Pertanto, il crescente settore dell\'e-commerce spinge la crescita del mercato dell\'intelligenza artificiale conversazionale.

Panoramica del mercato dell\'intelligenza artificiale conversazionale in Nord America

Il mercato dell\'intelligenza artificiale conversazionale in Nord America è stato segmentato in Stati Uniti, Canada e Messico. Investimenti sostanziali da parte dei principali giganti della tecnologia nella ricerca e nello sviluppo di soluzioni e servizi abilitati all\'intelligenza artificiale hanno facilitato continui sviluppi innovativi negli Stati Uniti. Inoltre, l\'elevata penetrazione dei dispositivi smartphone nel paese spinge la crescita del mercato dell\'intelligenza artificiale conversazionale negli Stati Uniti. Secondo la Global System for Mobile Communications Association (GSMA), l\'adozione degli smartphone negli Stati Uniti era dell\'84% nel 2022 e si prevede che aumenterà all\'89% entro il 2031. Inoltre, la crescente domanda di un\'esperienza cliente superiore, indirizzi di reclami, supporto tecnico e coinvolgimento del cliente senza un aumento dei costi operativi alimenta la crescita del mercato. Di conseguenza, gli operatori del mercato stanno costantemente sviluppando numerose soluzioni innovative e interattive basate su chatbot per i loro vasti settori di utenti finali, il che spinge la crescita del mercato dell\'intelligenza artificiale conversazionale negli Stati Uniti.

Fatturato e previsioni del mercato dell\'intelligenza artificiale conversazionale in Nord America fino al 2031 (milioni di $ USA)

Segmentazione del mercato dell\'intelligenza artificiale conversazionale in Nord America

Il mercato dell\'intelligenza artificiale conversazionale in Nord America è categorizzato in componente, tipo, tipo di distribuzione, settore e paese.

In base al componente, il mercato dell\'intelligenza artificiale conversazionale in Nord America è segmentato in piattaforma e servizio. Il segmento della piattaforma ha detenuto una quota maggiore del mercato dell\'intelligenza artificiale conversazionale del Nord America nel 2023.

Per tipo, il mercato dell\'intelligenza artificiale conversazionale del Nord America è suddiviso in chatbot e assistenti virtuali intelligenti. Il segmento dei chatbot ha detenuto una quota maggiore del mercato dell\'intelligenza artificiale conversazionale del Nord America nel 2023.

In termini di tipo di distribuzione, il mercato dell\'intelligenza artificiale conversazionale del Nord America è suddiviso in on-premise e cloud. Il segmento on-premise ha detenuto una quota maggiore del mercato dell\'intelligenza artificiale conversazionale del Nord America nel 2023.

In base al settore, il mercato dell\'intelligenza artificiale conversazionale del Nord America è segmentato in vendita al dettaglio ed e-commerce, sanità e scienze della vita, viaggi e ospitalità, BFSI, IT e telecomunicazioni, media e intrattenimento e altri. Il segmento vendita al dettaglio ed e-commerce ha detenuto la quota maggiore del mercato dell\'intelligenza artificiale conversazionale del Nord America nel 2023.

Per paese, il mercato dell\'intelligenza artificiale conversazionale del Nord America è segmentato in Stati Uniti, Canada e Messico. Gli Stati Uniti hanno dominato la quota di mercato dell\'intelligenza artificiale conversazionale in Nord America nel 2023.

Alphabet Inc; Amazon.com Inc.; Artificial Solutions International AB; Cognigy GmbH; International Business Machines Corp; Kore.ai Inc.; Microsoft Corp; Oracle Corp; Rasa Technologies Inc; e SAP SE sono alcune delle aziende leader che operano nel mercato dell\'intelligenza artificiale conversazionale in Nord America.

1. Introduction

1.1 The Insight Partners Research Report Guidance

1.2 Market Segmentation

2. Executive Summary

2.1 Key Insights

2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research

3.2 Primary Research

3.2.1 Hypothesis formulation:

3.2.2 Macro-economic factor analysis:

3.2.3 Developing base number:

3.2.4 Data Triangulation:

3.2.5 Country level data:

4. North America Conversational AI market Landscape

4.1 Overview

4.2 Ecosystem Analysis

4.2.1 List of Vendors in Value Chain

5. North America Conversational AI market – Key Market Dynamics

5.1 Market Drivers

5.1.1 Growing E-Commerce Sector

5.1.2 Increasing Demand for Chatbot Solutions

5.2 Market Restraints

5.2.1 Rising Privacy Concerns

5.3 Market Opportunities

5.3.1 Rising Demand for Conversational AI in Healthcare Sector

5.3.2 Emergence of Generative AI

5.4 Market Trends

5.4.1 Growing Adoption of Conversational AI in Gaming Industry

5.5 Impact of Drivers and Restraints:

6. Conversational AI market – North America Analysis

6.1 North America Conversational AI Market Overview

6.2 Conversational AI market Revenue (US$ Million), 2021–2031

6.3 Conversational AI market Forecast Analysis

7. North America Conversational AI market Analysis – by Component

7.1 Platform

7.1.1 Overview

7.1.2 Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

7.2 Service

7.2.1 Overview

7.2.2 Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

8. North America Conversational AI market Analysis – by Type

8.1 Chatbots

8.1.1 Overview

8.1.2 Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

8.2 Intelligent Virtual Assistants

8.2.1 Overview

8.2.2 Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

9. North America Conversational AI market Analysis – by Deployment Type

9.1 On-Premise

9.1.1 Overview

9.1.2 On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

9.2 Cloud

9.2.1 Overview

9.2.2 Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10. North America Conversational AI market Analysis – by Industry

10.1 Retail and E-commerce

10.1.1 Overview

10.1.2 Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.2 Healthcare and Life Sciences

10.2.1 Overview

10.2.2 Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.3 Travel and Hospitality

10.3.1 Overview

10.3.2 Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.4 BFSI

10.4.1 Overview

10.4.2 BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.5 IT and Telecom

10.5.1 Overview

10.5.2 IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.6 Media and Entertainment

10.6.1 Overview

10.6.2 Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

10.7 Others

10.7.1 Overview

10.7.2 Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11. North America Conversational AI market – Country Analysis

11.1 North America

11.1.1 North America: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)

11.1.1.1 North America: Conversational AI market – Revenue and Forecast Analysis – by Country

11.1.1.2 United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.2.1 United States: Conversational AI market Breakdown, by Component

11.1.1.2.2 United States: Conversational AI market Breakdown, by Type

11.1.1.2.3 United States: Conversational AI market Breakdown, by Deployment Type

11.1.1.2.4 United States: Conversational AI market Breakdown, by Industry

11.1.1.3 Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.3.1 Canada: Conversational AI market Breakdown, by Component

11.1.1.3.2 Canada: Conversational AI market Breakdown, by Type

11.1.1.3.3 Canada: Conversational AI market Breakdown, by Deployment Type

11.1.1.3.4 Canada: Conversational AI market Breakdown, by Industry

11.1.1.4 Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

11.1.1.4.1 Mexico: Conversational AI market Breakdown, by Component

11.1.1.4.2 Mexico: Conversational AI market Breakdown, by Type

11.1.1.4.3 Mexico: Conversational AI market Breakdown, by Deployment Type

11.1.1.4.4 Mexico: Conversational AI market Breakdown, by Industry

12. Competitive Landscape

12.1 Heat Map Analysis by Key Players

12.2 Company Positioning & Concentration

13. Industry Landscape

13.1 Overview

13.2 Market Initiative

13.3 Product Development

14. Company Profiles

14.1 Amazon.com Inc

14.1.1 Key Facts

14.1.2 Business Description

14.1.3 Products and Services

14.1.4 Financial Overview

14.1.5 SWOT Analysis

14.1.6 Key Developments

14.2 International Business Machines Corp

14.2.1 Key Facts

14.2.2 Business Description

14.2.3 Products and Services

14.2.4 Financial Overview

14.2.5 SWOT Analysis

14.2.6 Key Developments

14.3 Alphabet Inc

14.3.1 Key Facts

14.3.2 Business Description

14.3.3 Products and Services

14.3.4 Financial Overview

14.3.5 SWOT Analysis

14.3.6 Key Developments

14.4 Oracle Corp

14.4.1 Key Facts

14.4.2 Business Description

14.4.3 Products and Services

14.4.4 Financial Overview

14.4.5 SWOT Analysis

14.4.6 Key Developments

14.5 SAP SE

14.5.1 Key Facts

14.5.2 Business Description

14.5.3 Products and Services

14.5.4 Financial Overview

14.5.5 SWOT Analysis

14.5.6 Key Developments

14.6 Microsoft Corp

14.6.1 Key Facts

14.6.2 Business Description

14.6.3 Products and Services

14.6.4 Financial Overview

14.6.5 SWOT Analysis

14.6.6 Key Developments

14.7 Artificial Solutions International AB

14.7.1 Key Facts

14.7.2 Business Description

14.7.3 Products and Services

14.7.4 Financial Overview

14.7.5 SWOT Analysis

14.7.6 Key Developments

14.8 Cognigy GmbH

14.8.1 Key Facts

14.8.2 Business Description

14.8.3 Products and Services

14.8.4 Financial Overview

14.8.5 SWOT Analysis

14.8.6 Key Developments

14.9 Kore.ai Inc.

14.9.1 Key Facts

14.9.2 Business Description

14.9.3 Products and Services

14.9.4 Financial Overview

14.9.5 SWOT Analysis

14.9.6 Key Developments

14.10 Rasa Technologies Inc

14.10.1 Key Facts

14.10.2 Business Description

14.10.3 Products and Services

14.10.4 Financial Overview

14.10.5 SWOT Analysis

14.10.6 Key Developments

15. Appendix

15.1 About The Insight Partners

15.2 Word Index

List of Tables

Table 1. North America Conversational AI market Segmentation

Table 2. Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Table 3. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 4. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 5. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 6. Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 7. North America: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Country

Table 8. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 9. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 10. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 11. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 12. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 13. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 14. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 15. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 16. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Component

Table 17. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Type

Table 18. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Deployment Type

Table 19. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million) – by Industry

Table 20. Heat Map Analysis by Key Players

Table 21. List of Abbreviation

List of Figures

Figure 1. North America Conversational AI market Segmentation, by Country

Figure 2. Ecosystem Analysis: Conversational AI Market

Figure 3. Conversational AI market – Key Market Dynamics

Figure 4. Impact Analysis of Drivers and Restraints

Figure 5. Conversational AI market Revenue (US$ Million), 2021–2031

Figure 6. Conversational AI market Share (%) – by Component (2023 and 2031)

Figure 7. Platform: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 8. Service: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 9. Conversational AI market Share (%) – by Type (2023 and 2031)

Figure 10. Chatbots: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 11. Intelligent Virtual Assistants: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 12. Conversational AI market Share (%) – by Deployment Type (2023 and 2031)

Figure 13. On-Premise: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 14. Cloud: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 15. Conversational AI market Share (%) – by Industry (2023 and 2031)

Figure 16. Retail and E-commerce: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 17. Healthcare and Life Sciences: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 18. Travel and Hospitality: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 19. BFSI: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 20. IT and Telecom: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 21. Media and Entertainment: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 22. Others: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 23. North America Conversational AI Market, by Key Countries - Revenue (2023) (US$ Million)

Figure 24. North America: Conversational AI market Breakdown, by Key Countries, 2023 and 2031 (%)

Figure 25. United States: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 26. Canada: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 27. Mexico: Conversational AI market – Revenue and Forecast to 2031 (US$ Million)

Figure 28. Company Positioning & Concentration

Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the North America conversational AI market.
Highlights key business priorities to assist companies to realign their business strategies.
The key findings and recommendations highlight crucial progressive industry trends in the North America conversational AI market, thereby allowing players across the value chain to develop effective long-term strategies.
Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
Scrutinize in-depth North America market trends and outlook coupled with the factors driving the North America conversational AI market, as well as those hindering it.
Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.

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