North America Conversational AI Market

The North America Conversational AI Market size was valued at US$ 3,235.60 Mn in 2022 and is projected to reach US$ 14,481.37 Mn by 2031, growing at a CAGR of 20.6% during 2023 - 2031.

Report Coverage
  • Component: Platform and Service
  • Type: Chatbots and Intelligent Virtual Assistants
  • Deployment Type: On-premise, Cloud
  • Industry: Retail & E-commerce, Healthcare & Life Sciences, Travel & Hospitality, BFSI, IT & Telecom, Media & Entertainment
US$ 3,235.60 Mn Market size in 2022
US$ 14,481.37 Mn Market Size by 2031
20.6% CAGR, 2023 - 2031
2023-2031 Forecast Period

1. Introduction

1.1 Report Guidance
1.2 Market Segmentation

2. Executive Summary

2.1 Key Market Insights
2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research
3.2 Primary Research
  • 3.2.1 Data Triangulation and Validation

4. North America Conversational AI Market Landscape

4.1 Overview
4.3 Ecosystem Analysis
  • 4.3.1 List of Vendors in the Value Chain

5. North America Conversational AI Market – Key Market Dynamics

5.1 Market Drivers
5.2 Market Restraints
5.3 Market Opportunities
5.4 Future Trends
5.5 Impact of Drivers and Restraints

6. North America Conversational AI Market Country Analysis

6.2 North America Conversational AI Market Revenue 2020-2031 (US$ Million)
6.3 North America Conversational AI Market Forecast Analysis

7. North America Conversational AI Market Analysis – by Component

7.1 Platform and Service
  • 7.1.1 Overview
  • 7.1.2 Platform and Service: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)

8. North America Conversational AI Market Analysis – by Type

8.1 Chatbots and Intelligent Virtual Assistants
  • 8.1.1 Overview
  • 8.1.2 Chatbots and Intelligent Virtual Assistants: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)

9. North America Conversational AI Market Analysis – by Deployment Type

9.1 On-premise
  • 9.1.1 Overview
  • 9.1.2 On-premise: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)
9.2 Cloud
  • 9.2.1 Overview
  • 9.2.2 Cloud: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)

10. North America Conversational AI Market Analysis – by Industry

10.1 Retail & E-commerce
  • 10.1.1 Overview
  • 10.1.2 Retail & E-commerce: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)
10.2 Healthcare & Life Sciences
  • 10.2.1 Overview
  • 10.2.2 Healthcare & Life Sciences: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)
10.3 Travel & Hospitality
  • 10.3.1 Overview
  • 10.3.2 Travel & Hospitality: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)
10.4 BFSI
  • 10.4.1 Overview
  • 10.4.2 BFSI: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)
10.5 IT & Telecom
  • 10.5.1 Overview
  • 10.5.2 IT & Telecom: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)
10.6 Media & Entertainment
  • 10.6.1 Overview
  • 10.6.2 Media & Entertainment: North America Conversational AI Market – Revenue and Forecast, 2020-2031 (US$ Million)

11. North America Conversational AI Market – North America (US, Canada, Mexico) Analysis

11.1 North America (US, Canada, Mexico)
  • 11.1.1 North America (US, Canada, Mexico): North America Conversational AI Market – Revenue and Forecast to 2031 (US$ Million)
    • 11.1.1.1 North America (US, Canada, Mexico): North America Conversational AI Market Breakdown, by Component
    • 11.1.1.2 North America (US, Canada, Mexico): North America Conversational AI Market Breakdown, by Type
    • 11.1.1.3 North America (US, Canada, Mexico): North America Conversational AI Market Breakdown, by Deployment Type
    • 11.1.1.4 North America (US, Canada, Mexico): North America Conversational AI Market Breakdown, by Industry

12. Competitive Landscape

12.1 Heat Map Analysis
12.2 Company Positioning and Concentration

13. Industry Landscape

13.1 Overview
13.2 Market Initiative
13.3 Partnerships and Collaborations
13.4 Other Developments

14. Company Profiles

14.1 Alphabet Inc
  • 14.1.1 Key Facts
  • 14.1.2 Business Description
  • 14.1.3 Products and Services
  • 14.1.4 Financial Overview
  • 14.1.5 SWOT Analysis
  • 14.1.6 Key Developments
14.2 Amazon.com Inc.
  • 14.2.1 Key Facts
  • 14.2.2 Business Description
  • 14.2.3 Products and Services
  • 14.2.4 Financial Overview
  • 14.2.5 SWOT Analysis
  • 14.2.6 Key Developments
14.3 Artificial Solutions International AB
  • 14.3.1 Key Facts
  • 14.3.2 Business Description
  • 14.3.3 Products and Services
  • 14.3.4 Financial Overview
  • 14.3.5 SWOT Analysis
  • 14.3.6 Key Developments
14.4 Cognigy GmbH
  • 14.4.1 Key Facts
  • 14.4.2 Business Description
  • 14.4.3 Products and Services
  • 14.4.4 Financial Overview
  • 14.4.5 SWOT Analysis
  • 14.4.6 Key Developments
14.5 International Business Machines Corp
  • 14.5.1 Key Facts
  • 14.5.2 Business Description
  • 14.5.3 Products and Services
  • 14.5.4 Financial Overview
  • 14.5.5 SWOT Analysis
  • 14.5.6 Key Developments
14.6 Kore.ai Inc.
  • 14.6.1 Key Facts
  • 14.6.2 Business Description
  • 14.6.3 Products and Services
  • 14.6.4 Financial Overview
  • 14.6.5 SWOT Analysis
  • 14.6.6 Key Developments
14.7 Microsoft Corp
  • 14.7.1 Key Facts
  • 14.7.2 Business Description
  • 14.7.3 Products and Services
  • 14.7.4 Financial Overview
  • 14.7.5 SWOT Analysis
  • 14.7.6 Key Developments
14.8 Oracle Corp
  • 14.8.1 Key Facts
  • 14.8.2 Business Description
  • 14.8.3 Products and Services
  • 14.8.4 Financial Overview
  • 14.8.5 SWOT Analysis
  • 14.8.6 Key Developments
14.9 Rasa Technologies Inc
  • 14.9.1 Key Facts
  • 14.9.2 Business Description
  • 14.9.3 Products and Services
  • 14.9.4 Financial Overview
  • 14.9.5 SWOT Analysis
  • 14.9.6 Key Developments
14.10 SAP SE
  • 14.10.1 Key Facts
  • 14.10.2 Business Description
  • 14.10.3 Products and Services
  • 14.10.4 Financial Overview
  • 14.10.5 SWOT Analysis
  • 14.10.6 Key Developments

15. Appendix

15.1 About Business Market Insights
15.2 List of Abbreviations

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103 pages PDF & Excel | 2025-01-20