北美 IT 管理即服务市场预测至 2031 年 - 区域分析 - 按应用（系统和网络监控、合规性和安全管理、资产管理、基础设施性能管理、配置和变更管理等）、企业规模（大型企业和中小型企业）和最终用户（IT 和电信、BFSI、医疗保健和生命科学、制造业、高等教育、零售、能源和公用事业、非营利组织等）
远程工作文化需求不断增长，推动北美 IT 管理即服务市场发展
远程工作正在成为许多组织的新常态，近年来已成为一种现象，尤其是在 COVID-19 疫情之后。根据盖洛普公司 2022 年 6 月的报告，远程工作一直被认为是积极的，美国近 65% 的全职员工愿意远程工作。远程工作有助于员工减少出行并保持工作与生活的平衡。美国国家经济研究局于 2023 年 1 月进行的一项研究表明，2021-2022 年期间，远程工作平均节省了员工每天往返现场工作地点的 72 分钟。由于所有这些因素，员工对远程工作的需求正在增加。为了保持工作条件的灵活性，组织正在努力实施远程工作模式。然而，远程工作模式的日益普及推动了组织建立新 IT 基础设施的需求。为了满足这些需求，各种组织都在转向 ITMaaS，因为它们可以帮助组织以低成本管理所有 IT 运营，从而增加了全球对它们的需求。ITMaaS 服务提供商可以帮助组织负责日常 IT 基础设施的采购、部署和管理。
他们的服务可以涵盖软件、硬件和基础设施维护的各个方面，包括部署和维护 IT 基础设施、数据备份和恢复、采购和支持软件以满足客户需求、安全监控服务以及端点监控和管理。此外，ITMaaS 可以帮助组织识别问题，部署理想的远程员工生产力监控工具，培训管理人员如何访问生产力数据，并了解员工在家工作时出现的困难。因此，对远程工作文化的不断增长的需求正在推动组织转向 ITMaaS 以实施远程工作模式，从而推动 IT 管理即服务市场的增长。
北美 IT 管理即服务市场概览
北美的 IT 管理即服务市场分为美国、加拿大和墨西哥。北美是技术的早期采用者，拥有良好的 IT 基础设施。根据国际贸易管理局的数据，美国占全球 5 万亿美元信息技术 (IT) 市场的三分之一，是世界上最大的市场。此外，该行业支持 1210 万个就业岗位，为美国增加值 GDP 贡献约 1.9 万亿美元。此外，根据 CompTIA 的数据，美国有超过 557,000 家软件和 IT 服务公司。
根据国际贸易管理局的数据，加拿大的 ICT 行业包括 43,200 多家企业。其中，大多数公司从事计算机服务和软件行业。该行业主要由小型企业组成，约有 35,500 家企业雇用不到 10 名员工。有近 100 家重要公司，包括跨国公司的子公司，雇用员工超过 500 人。该地区拥有如此庞大的 IT 行业，这增加了对 IT 管理即服务 (ITMaaS) 的需求，因为外包这些服务有助于大型企业和中小企业节省成本、提高可扩展性和提高效率。
该地区的医疗保健行业也正在经历数字化的兴起。根据加拿大健康信息网的数据，加拿大人正在接受数字医疗服务，预计未来一年对数字医疗服务的需求将会增加。根据 2022 年 11 月对 12,445 名加拿大人进行的一项在线调查，94% 的加拿大人对获得数字医疗服务感兴趣。因此，医疗保健领域日益增长的数字化预计将提高医疗保健提供商对 ITMaaS 服务的需求，以高效开展所有与 IT 相关的运营。
北美 IT 管理即服务市场收入和预测到 2031 年（百万美元）
北美 IT 管理即服务市场细分
北美 IT 管理即服务市场分为应用程序、企业规模、最终用户和国家/地区。
根据应用程序，北美 IT 管理即服务市场细分为系统和网络监控、合规和安全管理、资产管理、基础设施性能管理、配置和变更管理等。系统和网络监控部门在 2023 年占据了北美 IT 管理即服务市场最大的份额。
就企业规模而言，北美 IT 管理即服务市场分为大型企业和中小型企业。大型企业部门在 2023 年占据了北美 IT 管理即服务市场的较大份额。
按最终用户划分，北美 IT 管理即服务市场分为 IT 和电信、BFSI、医疗保健和生命科学、制造业、高等教育、零售、能源和公用事业、非营利组织等。IT 和电信部门在 2023 年占据了北美 IT 管理即服务市场最大的份额。
按国家/地区划分，北美 IT 管理即服务市场分为美国、加拿大和墨西哥。美国在 2023 年占据了北美 IT 管理即服务市场的主导地位。
思科系统公司；Cognizant Technology Solutions Corp；Wipro Ltd；亚马逊网络服务公司；国际商业机器公司；富士通有限公司、Persistent Systems 有限公司、BMC 软件公司、HCL 科技有限公司、惠普企业公司、凯捷公司、Atos SE、Kyndryl Holdings 公司、Avanade 公司、Integris、Thrive Operations LLC、Rimini Street 公司和 Neudesic 有限责任公司是北美 IT 管理即服务市场中的一些领先公司。
TABLE OF CONTENTS
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
3.3 Hypothesis formulation:
3.4 Macro-economic factor analysis:
3.5 Developing base number:
3.6 Data Triangulation:
3.7 Country level data:
4. North America IT Management as a Service Market Landscape
4.1 Overview
4.1.1 ITMaaS Service Providers:
4.1.2 Regulatory Bodies:
4.1.3 End Users:
4.1.4 List of Vendors in the Value Chain
5. North America IT Management as a Service Market - Key Market Dynamics
5.1 Market Drivers
5.1.1 Rising Demand for Remote Work Culture
5.1.2 Increasing Complexity of IT Infrastructure
5.2 Market Restraints
5.2.1 Growing Data Privacy and Security Concerns
5.3 Market Opportunities
5.3.1 Rising Adoption of ITMaaS in Healthcare Industry
5.3.2 Growing Digitization in SMEs
5.4 Market Trends
5.4.1 Rising Demand for Cloud Computing
5.5 Impact of Drivers and Restraints:
6. IT Management as a Service Market - North America Analysis
6.1 North America IT Management as a Service Market Revenue (US$ Million), 2021-2031
6.2 North America IT Management as a Service Market Forecast Analysis
7. North America IT Management as a Service Market Analysis - by Application
7.1 System and Network Monitoring
7.1.1 Overview
7.1.2 System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.2 Compliance and Security Management
7.2.1 Overview
7.2.2 Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.3 Asset Management
7.3.1 Overview
7.3.2 Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.4 Infrastructure Performance Management
7.4.1 Overview
7.4.2 Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.5 Configuration and Change Management
7.5.1 Overview
7.5.2 Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.6 Others
7.6.1 Overview
7.6.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
8. North America IT Management as a Service Market Analysis - by Enterprise Size
8.1 Large Enterprises
8.1.1 Overview
8.1.2 Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
8.2 SMEs
8.2.1 Overview
8.2.2 SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9. North America IT Management as a Service Market Analysis - by End User
9.1 IT and Telecom
9.1.1 Overview
9.1.2 IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.2 BFSI
9.2.1 Overview
9.2.2 BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.3 Healthcare and Lifesciences
9.3.1 Overview
9.3.2 Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.4 Manufacturing
9.4.1 Overview
9.4.2 Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.5 Higher Education
9.5.1 Overview
9.5.2 Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.6 Retail
9.6.1 Overview
9.6.2 Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.7 Energy and Utilities
9.7.1 Overview
9.7.2 Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.8 Non-Profit
9.8.1 Overview
9.8.2 Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.9 Others
9.9.1 Overview
9.9.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10. North America IT Management as a Service Market - Country Analysis
10.1 North America
10.1.1 North America IT Management as a Service Market Overview
10.1.2 North America: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)
10.1.2.1 North America: IT Management as a Service Market - Revenue and Forecast Analysis - by Country
10.1.2.2 United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.2.1 United States: IT Management as a Service Market Breakdown, by Application
10.1.2.2.2 United States: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.2.3 United States: IT Management as a Service Market Breakdown, by End User
10.1.2.3 Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.3.1 Canada: IT Management as a Service Market Breakdown, by Application
10.1.2.3.2 Canada: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.3.3 Canada: IT Management as a Service Market Breakdown, by End User
10.1.2.4 Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.4.1 Mexico: IT Management as a Service Market Breakdown, by Application
10.1.2.4.2 Mexico: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.4.3 Mexico: IT Management as a Service Market Breakdown, by End User
11. Competitive Landscape
11.1 Company Positioning & Concentration
11.2 Heat Map Analysis by Key Players
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 Product News & Company News
12.4 Collaboration and Mergers & Acquisitions
13. Company Profiles
13.1 Cisco Systems Inc
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Cognizant Technology Solutions Corp
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Wipro Ltd
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Amazon Web Services Inc
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 International Business Machines Corp
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 Fujitsu Ltd
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Persistent Systems Ltd
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 BMC Software, Inc.
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
13.9 HCL Technologies Ltd
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 Hewlett Packard Enterprise Co
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
13.11 Capgemini SE
13.11.1 Key Facts
13.11.2 Business Description
13.11.3 Products and Services
13.11.4 Financial Overview
13.11.5 SWOT Analysis
13.11.6 Key Developments
13.12 Atos SE
13.12.1 Key Facts
13.12.2 Business Description
13.12.3 Products and Services
13.12.4 Financial Overview
13.12.5 SWOT Analysis
13.12.6 Key Developments
13.13 Kyndryl Holdings Inc
13.13.1 Key Facts
13.13.2 Business Description
13.13.3 Products and Services
13.13.4 Financial Overview
13.13.5 SWOT Analysis
13.13.6 Key Developments
13.14 Avanade Inc.
13.14.1 Key Facts
13.14.2 Business Description
13.14.3 Products and Services
13.14.4 Financial Overview
13.14.5 SWOT Analysis
13.14.6 Key Developments
13.15 Integris
13.15.1 Key Facts
13.15.2 Business Description
13.15.3 Products and Services
13.15.4 Financial Overview
13.15.5 SWOT Analysis
13.15.6 Key Developments
13.16 Thrive Operations LLC
13.16.1 Key Facts
13.16.2 Business Description
13.16.3 Products and Services
13.16.4 Financial Overview
13.16.5 SWOT Analysis
13.16.6 Key Developments
13.17 Rimini Street, Inc.
13.17.1 Key Facts
13.17.2 Business Description
13.17.3 Products and Services
13.17.4 Financial Overview
13.17.5 SWOT Analysis
13.17.6 Key Developments
13.18 Neudesic, LLC
13.18.1 Key Facts
13.18.2 Business Description
13.18.3 Products and Services
13.18.4 Financial Overview
13.18.5 SWOT Analysis
13.18.6 Key Developments
14. Appendix
14.1 Word Index
14.2 About The Insight Partners
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List of Tables
Table 1. North America IT Management as a Service Market Segmentation
Table 2. List of Vendors
Table 3. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Table 4. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 5. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 6. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 7. North America: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Country
Table 8. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 9. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 10. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 11. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 12. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 13. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 14. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 15. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 16. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 17. List of Abbreviation
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List of Figures
Figure 1. North America IT Management as a Service Market Segmentation, by Country
Figure 2. Ecosystem Analysis
Figure 3. North America IT Management as a Service Market - Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. North America IT Management as a Service Market Revenue (US$ Million), 2021-2031
Figure 6. North America IT Management as a Service Market Share (%) - by Application (2023 and 2031)
Figure 7. System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 8. Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 9. Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 10. Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 11. Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 12. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 13. North America IT Management as a Service Market Share (%) - by Enterprise Size (2023 and 2031)
Figure 14. Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 15. SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 16. North America IT Management as a Service Market Share (%) - by End User (2023 and 2031)
Figure 17. IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 18. BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 19. Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 20. Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 21. Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 22. Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 23. Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 24. Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 25. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 26. North America: IT Management as a Service Market Revenue, by Key Countries, (2023) (US$ Mn)
Figure 27. North America: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 28. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 29. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 30. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 31. Company Positioning & Concentration
Figure 32. Heat Map Analysis by Key Players
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- Cisco Systems Inc
- Cognizant Technology Solutions Corp
- Wipro Ltd
- Amazon Web Services Inc
- International Business Machines Corp
- Fujitsu Ltd
- Persistent Systems Ltd
- BMC Software, Inc
- HCL Technologies Ltd
- Hewlett Packard Enterprise Co
- Capgemini SE
- Atos SE
- Kyndryl Holdings Inc
- Avanade Inc
- Integris
- Thrive Operations LLC
- Rimini Street, Inc.
- Neudesic, LLC
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the North America IT management as a service market.
- Highlights key business priorities in order to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the North America IT management as a service market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth North America market trends and outlook coupled with the factors driving the North America IT management as a service market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.