North America IT Management as a Service Market Forecast to 2031 - Regional Analysis - by Application (System and Network Monitoring, Compliance and Security Management, Asset Management, Infrastructure Performance Management, Configuration and Change Management, and Others), Enterprise Size (Large Enterprises and SMEs), and End User (IT and Telecom, BFSI, Healthcare and Lifesciences, Manufacturing, Higher Education, Retail, Energy and Utilities, Non Profit, and Others)

BMIRE00030786 | Pages: 139 | Technology, Media and Telecommunications | Sep 2024 | Type: Regional | Status: Published

The North America IT management as a service market was valued at US$ 4,018.45 million in 2023 and is expected to reach US$ 13,814.61 million by 2031; it is estimated to register a CAGR of 16.7% from 2023 to 2031.

Rising Demand for Remote Work Culture Fuels North America IT Management as a Service Market

Remote work is becoming the new normal for many organizations and has become a phenomenon in recent years, especially after the COVID-19 pandemic. According to Gallup, Inc. report of June 2022, remote work is continuously perceived as positive, with almost 65% of full-time employees ready to work remotely in the US. Working remotely helps employees reduce their traveling and maintain a work-life balance. A study conducted by the National Bureau of Economic Research in January 2023 showed that remote work saved an average of 72 minutes spent by employees on their daily travel to and from their on-site jobs during 2021-2022. Due to all these factors, the demand for remote work is increasing among the employees. To maintain flexibility in working conditions, organizations are working on implementing a remote working model. However, this growing adoption of the remote working model fuels the need to set up new IT infrastructure among organizations. To cater to these needs, various organizations are moving to ITMaaS, as they help organizations manage all their IT operations at low cost, increasing their demand globally. ITMaaS service providers can help organizations take care of sourcing, deployment, and management of routine IT infrastructure.

Their services can cover a variety of aspects of software, hardware, and infrastructure maintenance, including deploying and maintaining IT infrastructure, data backup and recovery, sourcing and supporting software to meet customer's needs, security monitoring services, and endpoint monitoring and management. Furthermore, ITMaaS can assist an organization in identifying the problem, deploying the ideal remote employee productivity monitoring tool, training managers on how to access productivity data, and understanding the difficulties that arise when employees work from home. Thus, the rising demand for remote work culture is pushing organizations to move toward ITMaaS to implement remote working models, which is boosting the growth of the IT management as a service market.

North America IT Management as a Service Market Overview

The IT management as a service market in North America is segmented into the US, Canada, and Mexico. North America is the early adopter of technologies and has a good IT infrastructure. According to the International Trade Administration, the US accounts for one-third of the US$ 5 trillion worldwide information technology (IT) market, making it the world's largest. In addition, the sector supports 12.1 million employment and contributes ~US$ 1.9 trillion to the US value-added GDP. Furthermore, according to CompTIA, there are over 557,000 software and IT service companies in the US.

As per the International Trade Administration, the ICT industry in Canada comprises more than 43,200 businesses. Of these, the major number of companies operate in the computer services and software sectors. The industry is primarily made up of small businesses, with ~35,500 employing fewer than ten people. There are nearly 100 significant companies, including subsidiaries of international multinational corporations, that employ more than 500 people. Having such a big IT industry in the region is raising the need for IT management as a service (ITMaaS), as outsourcing these services helps large enterprises and SMEs in cost-saving, improving scalability, and increasing efficiency.

The region is also witnessing a rise in digitization in the healthcare sector. According to the Canada Health Infoway, Canadians are embracing digital health services, and it is also estimated that the demand for digital healthcare services will increase in the coming year. According to an online survey conducted in November 2022 with 12,445 Canadians, 94% of Canadians were interested in accessing digital health services. Thus, growing digitization in the healthcare sector is projected to raise the need for ITMaaS services among healthcare providers to conduct all IT-related operations efficiently.

North America IT Management as a Service Market Revenue and Forecast to 2031 (US$ Million)

North America IT Management as a Service Market Revenue and Forecast to 2031 (US$ Million)

Get more information on this report :

North America IT Management as a Service Market Segmentation

The North America IT management as a service market is categorized into application, enterprise size, end user, and country.

Based on application, the North America IT management as a service market is segmented into system and network monitoring, compliance and security management, asset management, infrastructure performance management, configuration and change management, and others. The system and network monitoring segment held the largest North America IT management as a service market share in 2023.

In terms of enterprise size, the North America IT management as a service market is bifurcated into large enterprises and SMEs. The large enterprises segment held a larger North America IT management as a service market share in 2023.

By end user, the North America IT management as a service market is divided into IT and telecom, BFSI, healthcare and lifesciences, manufacturing, higher education, retail, energy and utilities, non profit, and others. The IT and telecom segment held the largest North America IT management as a service market share in 2023.

By country, the North America IT management as a service market is segmented into the US, Canada, and Mexico. The US dominated the North America IT management as a service market share in 2023.

Cisco Systems Inc; Cognizant Technology Solutions Corp; Wipro Ltd; Amazon Web Services Inc; International Business Machines Corp; Fujitsu Ltd; Persistent Systems Ltd; BMC Software, Inc; HCL Technologies Ltd; Hewlett Packard Enterprise Co; Capgemini SE; Atos SE; Kyndryl Holdings Inc; Avanade Inc; Integris; Thrive Operations LLC; Rimini Street, Inc; and Neudesic, LLC are some of the leading companies operating in the North America IT management as a service market.

TABLE OF CONTENTS

 

1. Introduction

1.1 The Insight Partners Research Report Guidance

1.2 Market Segmentation

2. Executive Summary

2.1 Key Insights

2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research

3.2 Primary Research

3.3 Hypothesis formulation:

3.4 Macro-economic factor analysis:

3.5 Developing base number:

3.6 Data Triangulation:

3.7 Country level data:

4. North America IT Management as a Service Market Landscape

4.1 Overview

4.1.1 ITMaaS Service Providers:

4.1.2 Regulatory Bodies:

4.1.3 End Users:

4.1.4 List of Vendors in the Value Chain

5. North America IT Management as a Service Market - Key Market Dynamics

5.1 Market Drivers

5.1.1 Rising Demand for Remote Work Culture

5.1.2 Increasing Complexity of IT Infrastructure

5.2 Market Restraints

5.2.1 Growing Data Privacy and Security Concerns

5.3 Market Opportunities

5.3.1 Rising Adoption of ITMaaS in Healthcare Industry

5.3.2 Growing Digitization in SMEs

5.4 Market Trends

5.4.1 Rising Demand for Cloud Computing

5.5 Impact of Drivers and Restraints:

6. IT Management as a Service Market - North America Analysis

6.1 North America IT Management as a Service Market Revenue (US$ Million), 2021-2031

6.2 North America IT Management as a Service Market Forecast Analysis

7. North America IT Management as a Service Market Analysis - by Application

7.1 System and Network Monitoring

7.1.1 Overview

7.1.2 System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

7.2 Compliance and Security Management

7.2.1 Overview

7.2.2 Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

7.3 Asset Management

7.3.1 Overview

7.3.2 Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

7.4 Infrastructure Performance Management

7.4.1 Overview

7.4.2 Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

7.5 Configuration and Change Management

7.5.1 Overview

7.5.2 Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

7.6 Others

7.6.1 Overview

7.6.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

8. North America IT Management as a Service Market Analysis - by Enterprise Size

8.1 Large Enterprises

8.1.1 Overview

8.1.2 Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

8.2 SMEs

8.2.1 Overview

8.2.2 SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9. North America IT Management as a Service Market Analysis - by End User

9.1 IT and Telecom

9.1.1 Overview

9.1.2 IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9.2 BFSI

9.2.1 Overview

9.2.2 BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9.3 Healthcare and Lifesciences

9.3.1 Overview

9.3.2 Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9.4 Manufacturing

9.4.1 Overview

9.4.2 Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9.5 Higher Education

9.5.1 Overview

9.5.2 Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9.6 Retail

9.6.1 Overview

9.6.2 Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9.7 Energy and Utilities

9.7.1 Overview

9.7.2 Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9.8 Non-Profit

9.8.1 Overview

9.8.2 Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

9.9 Others

9.9.1 Overview

9.9.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

10. North America IT Management as a Service Market - Country Analysis

10.1 North America

10.1.1 North America IT Management as a Service Market Overview

10.1.2 North America: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)

10.1.2.1 North America: IT Management as a Service Market - Revenue and Forecast Analysis - by Country

10.1.2.2 United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

10.1.2.2.1 United States: IT Management as a Service Market Breakdown, by Application

10.1.2.2.2 United States: IT Management as a Service Market Breakdown, by Enterprise Size

10.1.2.2.3 United States: IT Management as a Service Market Breakdown, by End User

10.1.2.3 Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

10.1.2.3.1 Canada: IT Management as a Service Market Breakdown, by Application

10.1.2.3.2 Canada: IT Management as a Service Market Breakdown, by Enterprise Size

10.1.2.3.3 Canada: IT Management as a Service Market Breakdown, by End User

10.1.2.4 Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

10.1.2.4.1 Mexico: IT Management as a Service Market Breakdown, by Application

10.1.2.4.2 Mexico: IT Management as a Service Market Breakdown, by Enterprise Size

10.1.2.4.3 Mexico: IT Management as a Service Market Breakdown, by End User

11. Competitive Landscape

11.1 Company Positioning & Concentration

11.2 Heat Map Analysis by Key Players

12. Industry Landscape

12.1 Overview

12.2 Market Initiative

12.3 Product News & Company News

12.4 Collaboration and Mergers & Acquisitions

13. Company Profiles

13.1 Cisco Systems Inc

13.1.1 Key Facts

13.1.2 Business Description

13.1.3 Products and Services

13.1.4 Financial Overview

13.1.5 SWOT Analysis

13.1.6 Key Developments

13.2 Cognizant Technology Solutions Corp

13.2.1 Key Facts

13.2.2 Business Description

13.2.3 Products and Services

13.2.4 Financial Overview

13.2.5 SWOT Analysis

13.2.6 Key Developments

13.3 Wipro Ltd

13.3.1 Key Facts

13.3.2 Business Description

13.3.3 Products and Services

13.3.4 Financial Overview

13.3.5 SWOT Analysis

13.3.6 Key Developments

13.4 Amazon Web Services Inc

13.4.1 Key Facts

13.4.2 Business Description

13.4.3 Products and Services

13.4.4 Financial Overview

13.4.5 SWOT Analysis

13.4.6 Key Developments

13.5 International Business Machines Corp

13.5.1 Key Facts

13.5.2 Business Description

13.5.3 Products and Services

13.5.4 Financial Overview

13.5.5 SWOT Analysis

13.5.6 Key Developments

13.6 Fujitsu Ltd

13.6.1 Key Facts

13.6.2 Business Description

13.6.3 Products and Services

13.6.4 Financial Overview

13.6.5 SWOT Analysis

13.6.6 Key Developments

13.7 Persistent Systems Ltd

13.7.1 Key Facts

13.7.2 Business Description

13.7.3 Products and Services

13.7.4 Financial Overview

13.7.5 SWOT Analysis

13.7.6 Key Developments

13.8 BMC Software, Inc.

13.8.1 Key Facts

13.8.2 Business Description

13.8.3 Products and Services

13.8.4 Financial Overview

13.8.5 SWOT Analysis

13.8.6 Key Developments

13.9 HCL Technologies Ltd

13.9.1 Key Facts

13.9.2 Business Description

13.9.3 Products and Services

13.9.4 Financial Overview

13.9.5 SWOT Analysis

13.9.6 Key Developments

13.10 Hewlett Packard Enterprise Co

13.10.1 Key Facts

13.10.2 Business Description

13.10.3 Products and Services

13.10.4 Financial Overview

13.10.5 SWOT Analysis

13.10.6 Key Developments

13.11 Capgemini SE

13.11.1 Key Facts

13.11.2 Business Description

13.11.3 Products and Services

13.11.4 Financial Overview

13.11.5 SWOT Analysis

13.11.6 Key Developments

13.12 Atos SE

13.12.1 Key Facts

13.12.2 Business Description

13.12.3 Products and Services

13.12.4 Financial Overview

13.12.5 SWOT Analysis

13.12.6 Key Developments

13.13 Kyndryl Holdings Inc

13.13.1 Key Facts

13.13.2 Business Description

13.13.3 Products and Services

13.13.4 Financial Overview

13.13.5 SWOT Analysis

13.13.6 Key Developments

13.14 Avanade Inc.

13.14.1 Key Facts

13.14.2 Business Description

13.14.3 Products and Services

13.14.4 Financial Overview

13.14.5 SWOT Analysis

13.14.6 Key Developments

13.15 Integris

13.15.1 Key Facts

13.15.2 Business Description

13.15.3 Products and Services

13.15.4 Financial Overview

13.15.5 SWOT Analysis

13.15.6 Key Developments

13.16 Thrive Operations LLC

13.16.1 Key Facts

13.16.2 Business Description

13.16.3 Products and Services

13.16.4 Financial Overview

13.16.5 SWOT Analysis

13.16.6 Key Developments

13.17 Rimini Street, Inc.

13.17.1 Key Facts

13.17.2 Business Description

13.17.3 Products and Services

13.17.4 Financial Overview

13.17.5 SWOT Analysis

13.17.6 Key Developments

13.18 Neudesic, LLC

13.18.1 Key Facts

13.18.2 Business Description

13.18.3 Products and Services

13.18.4 Financial Overview

13.18.5 SWOT Analysis

13.18.6 Key Developments

14. Appendix

14.1 Word Index

14.2 About The Insight Partners

List of Tables

Table 1. North America IT Management as a Service Market Segmentation

Table 2. List of Vendors

Table 3. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Table 4. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application

Table 5. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size

Table 6. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User

Table 7. North America: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Country

Table 8. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application

Table 9. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size

Table 10. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User

Table 11. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application

Table 12. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size

Table 13. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User

Table 14. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application

Table 15. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size

Table 16. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User

Table 17. List of Abbreviation

List of Figures

Figure 1. North America IT Management as a Service Market Segmentation, by Country

Figure 2. Ecosystem Analysis

Figure 3. North America IT Management as a Service Market - Key Market Dynamics

Figure 4. Impact Analysis of Drivers and Restraints

Figure 5. North America IT Management as a Service Market Revenue (US$ Million), 2021-2031

Figure 6. North America IT Management as a Service Market Share (%) - by Application (2023 and 2031)

Figure 7. System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 8. Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 9. Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 10. Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 11. Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 12. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 13. North America IT Management as a Service Market Share (%) - by Enterprise Size (2023 and 2031)

Figure 14. Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 15. SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 16. North America IT Management as a Service Market Share (%) - by End User (2023 and 2031)

Figure 17. IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 18. BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 19. Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 20. Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 21. Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 22. Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 23. Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 24. Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 25. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 26. North America: IT Management as a Service Market Revenue, by Key Countries, (2023) (US$ Mn)

Figure 27. North America: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)

Figure 28. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 29. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 30. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)

Figure 31. Company Positioning & Concentration

Figure 32. Heat Map Analysis by Key Players

 

  1. Cisco Systems Inc
  2. Cognizant Technology Solutions Corp
  3. Wipro Ltd
  4. Amazon Web Services Inc
  5. International Business Machines Corp
  6. Fujitsu Ltd
  7. Persistent Systems Ltd
  8. BMC Software, Inc
  9. HCL Technologies Ltd
  10. Hewlett Packard Enterprise Co
  11. Capgemini SE
  12. Atos SE
  13. Kyndryl Holdings Inc
  14. Avanade Inc
  15. Integris
  16. Thrive Operations LLC
  17. Rimini Street, Inc.
  18. Neudesic, LLC
  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the North America IT management as a service market.
  • Highlights key business priorities in order to assist companies to realign their business strategies.
  • The key findings and recommendations highlight crucial progressive industry trends in the North America IT management as a service market, thereby allowing players across the value chain to develop effective long-term strategies.
  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
  • Scrutinize in-depth North America market trends and outlook coupled with the factors driving the North America IT management as a service market, as well as those hindering it.
  • Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing, and distribution.
Report Code
Full Name
Country Name
Email Id
Phone Number
Job Title
Company
Requirement

Note : Your data will never be shared with third parties, however, we may send you information from time to time about our products that may be of interest to you. By submitting your details, you agree to be contacted by us. You may contact us at any time to opt-out.


Purchase Options
Single User License
$3550
$2840
Site License
$4550
$3640
Enterprise License
$5550
$4440