2031년까지의 북미 IT 관리 서비스 시장 전망 - 지역 분석 - 애플리케이션(시스템 및 네트워크 모니터링, 규정 준수 및 보안 관리, 자산 관리, 인프라 성능 관리, 구성 및 변경 관리, 기타), 기업 규모(대기업 및 중소기업), 최종 사용자(IT 및 통신, BFSI, 의료 및 생명 과학, 제조, 고등 교육, 소매, 에너지 및 유틸리티, 비영리 단체, 기타)
원격 근무 문화에 대한 수요 증가가 북미 IT 관리 서비스 시장을 활성화합니다.
원격 근무는 많은 조직에서 새로운 표준이 되고 있으며 최근 몇 년 동안 특히 COVID-19 팬데믹 이후 현상이 되었습니다. Gallup, Inc.의 2022년 6월 보고서에 따르면 원격 근무는 지속적으로 긍정적인 것으로 인식되고 있으며 미국에서 정규직 직원의 약 65%가 원격으로 일할 준비가 되어 있습니다. 원격으로 근무하면 직원이 출장을 줄이고 일과 삶의 균형을 유지하는 데 도움이 됩니다. 2023년 1월 National Bureau of Economic Research에서 실시한 연구에 따르면 원격 근무는 2021-2022년 동안 직원들이 현장 업무를 오가는 데 소요되는 평균 72분을 절약했습니다. 이러한 모든 요인으로 인해 직원들 사이에서 원격 근무에 대한 수요가 증가하고 있습니다. 근무 조건의 유연성을 유지하기 위해 조직에서는 원격 근무 모델을 구현하기 위해 노력하고 있습니다. 그러나 원격 근무 모델 채택이 증가함에 따라 조직 간에 새로운 IT 인프라를 구축해야 할 필요성이 커지고 있습니다. 이러한 요구 사항을 충족하기 위해 다양한 조직에서 ITMaaS로 전환하고 있습니다. ITMaaS는 조직이 모든 IT 운영을 저렴한 비용으로 관리하도록 돕고 전 세계적으로 수요가 증가하고 있습니다. ITMaaS 서비스 제공업체는 조직이 일상적인 IT 인프라의 소싱, 배포 및 관리를 처리하도록 도울 수 있습니다.
그들의 서비스는 IT 인프라 배포 및 유지 관리, 데이터 백업 및 복구, 고객 요구 사항을 충족하는 소프트웨어 소싱 및 지원, 보안 모니터링 서비스, 엔드포인트 모니터링 및 관리를 포함하여 소프트웨어, 하드웨어 및 인프라 유지 관리의 다양한 측면을 다룰 수 있습니다. 또한 ITMaaS는 조직이 문제를 파악하고, 이상적인 원격 직원 생산성 모니터링 도구를 배포하고, 관리자에게 생산성 데이터에 액세스하는 방법에 대한 교육을 제공하고, 직원이 재택근무할 때 발생하는 어려움을 이해하는 데 도움이 될 수 있습니다. 따라서 원격 근무 문화에 대한 수요가 증가함에 따라 조직은 원격 근무 모델을 구현하기 위해 ITMaaS로 이동하고 있으며, 이는 IT 관리 서비스 시장의 성장을 촉진하고 있습니다.
북미 IT 관리 서비스 시장 개요
북미의 IT 관리 서비스 시장은 미국, 캐나다, 멕시코로 세분화됩니다. 북미는 기술을 가장 먼저 도입하고 우수한 IT 인프라를 갖추고 있습니다. 국제무역청에 따르면 미국은 전 세계 정보기술(IT) 시장 5조 달러의 3분의 1을 차지하여 세계 최대 규모입니다. 또한 이 부문은 1,210만 개의 고용을 지원하고 미국 부가가치 GDP에 약 1조 9,000억 달러를 기여합니다. 또한 CompTIA에 따르면 미국에는 557,000개가 넘는 소프트웨어 및 IT 서비스 회사가 있습니다.
국제 무역 관리국에 따르면 캐나다의 ICT 산업은 43,200개 이상의 기업으로 구성되어 있습니다. 이 중 대부분의 기업은 컴퓨터 서비스 및 소프트웨어 부문에서 운영됩니다. 이 산업은 주로 소규모 기업으로 구성되어 있으며, 10명 미만의 직원을 고용하는 기업이 약 35,500개입니다. 국제 다국적 기업의 자회사를 포함하여 500명 이상의 직원을 고용하는 주요 기업은 약 100개입니다. 이 지역에 이렇게 큰 IT 산업이 존재함에 따라 IT 관리 서비스(ITMaaS)에 대한 필요성이 커지고 있습니다. 이러한 서비스를 아웃소싱하면 대기업과 중소기업이 비용을 절감하고 확장성을 개선하며 효율성을 높이는 데 도움이 되기 때문입니다.
이 지역은 또한 의료 부문에서 디지털화가 증가하고 있습니다. Canada Health Infoway에 따르면 캐나다인은 디지털 건강 서비스를 받아들이고 있으며, 내년에도 디지털 건강 관리 서비스에 대한 수요가 증가할 것으로 예상됩니다. 2022년 11월에 12,445명의 캐나다인을 대상으로 실시한 온라인 설문 조사에 따르면, 캐나다인의 94%가 디지털 건강 서비스에 액세스하는 데 관심이 있었습니다. 따라서 의료 부문의 디지털화가 확대됨에 따라 의료 서비스 제공업체가 모든 IT 관련 운영을 효율적으로 수행하기 위해 ITMaaS 서비스에 대한 필요성이 높아질 것으로 예상됩니다.
북미 IT 관리 서비스 시장 수익 및 2031년 예측(백만 달러)
북미 IT 관리 서비스 시장 세분화
북미 IT 관리 서비스 시장은 애플리케이션, 기업 규모, 최종 사용자 및 국가로 분류됩니다.
애플리케이션을 기준으로 북미 IT 관리 서비스 시장은 시스템 및 네트워크 모니터링, 규정 준수 및 보안 관리, 자산 관리, 인프라 성능 관리, 구성 및 변경 관리 등으로 세분화됩니다. 시스템 및 네트워크 모니터링 세그먼트는 2023년에 북미 IT 관리 서비스 시장 점유율에서 가장 큰 비중을 차지했습니다.
기업 규모 측면에서 북미 IT 관리 서비스 시장은 대기업과 중소기업으로 나뉩니다.대기업 세그먼트는 2023년에 북미 IT 관리 서비스 시장 점유율에서 더 큰 비중을 차지했습니다.
최종 사용자별로 북미 IT 관리 서비스 시장은 IT 및 통신, BFSI, 의료 및 생명 과학, 제조, 고등 교육, 소매, 에너지 및 유틸리티, 비영리 및 기타로 구분됩니다.IT 및 통신 세그먼트는 2023년에 북미 IT 관리 서비스 시장 점유율에서 가장 큰 비중을 차지했습니다.
국가별로 북미 IT 관리 서비스 시장은 미국, 캐나다, 멕시코로 구분됩니다.미국은 2023년에 북미 IT 관리 서비스 시장 점유율에서 우위를 차지했습니다.
Cisco Systems Inc;Cognizant Technology Solutions Corp;Wipro Ltd;Amazon Web Services Inc;International Business Machines Corp; Fujitsu Ltd; Persistent Systems Ltd; BMC Software, Inc; HCL Technologies Ltd; Hewlett Packard Enterprise Co; Capgemini SE; Atos SE; Kyndryl Holdings Inc; Avanade Inc; Integris; Thrive Operations LLC; Rimini Street, Inc; Neudesic, LLC는 북미 IT 관리 서비스 시장에서 운영되는 선도적 기업 중 일부입니다.
TABLE OF CONTENTS
1. Introduction
1.1 The Insight Partners Research Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
3.3 Hypothesis formulation:
3.4 Macro-economic factor analysis:
3.5 Developing base number:
3.6 Data Triangulation:
3.7 Country level data:
4. North America IT Management as a Service Market Landscape
4.1 Overview
4.1.1 ITMaaS Service Providers:
4.1.2 Regulatory Bodies:
4.1.3 End Users:
4.1.4 List of Vendors in the Value Chain
5. North America IT Management as a Service Market - Key Market Dynamics
5.1 Market Drivers
5.1.1 Rising Demand for Remote Work Culture
5.1.2 Increasing Complexity of IT Infrastructure
5.2 Market Restraints
5.2.1 Growing Data Privacy and Security Concerns
5.3 Market Opportunities
5.3.1 Rising Adoption of ITMaaS in Healthcare Industry
5.3.2 Growing Digitization in SMEs
5.4 Market Trends
5.4.1 Rising Demand for Cloud Computing
5.5 Impact of Drivers and Restraints:
6. IT Management as a Service Market - North America Analysis
6.1 North America IT Management as a Service Market Revenue (US$ Million), 2021-2031
6.2 North America IT Management as a Service Market Forecast Analysis
7. North America IT Management as a Service Market Analysis - by Application
7.1 System and Network Monitoring
7.1.1 Overview
7.1.2 System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.2 Compliance and Security Management
7.2.1 Overview
7.2.2 Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.3 Asset Management
7.3.1 Overview
7.3.2 Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.4 Infrastructure Performance Management
7.4.1 Overview
7.4.2 Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.5 Configuration and Change Management
7.5.1 Overview
7.5.2 Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
7.6 Others
7.6.1 Overview
7.6.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
8. North America IT Management as a Service Market Analysis - by Enterprise Size
8.1 Large Enterprises
8.1.1 Overview
8.1.2 Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
8.2 SMEs
8.2.1 Overview
8.2.2 SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9. North America IT Management as a Service Market Analysis - by End User
9.1 IT and Telecom
9.1.1 Overview
9.1.2 IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.2 BFSI
9.2.1 Overview
9.2.2 BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.3 Healthcare and Lifesciences
9.3.1 Overview
9.3.2 Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.4 Manufacturing
9.4.1 Overview
9.4.2 Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.5 Higher Education
9.5.1 Overview
9.5.2 Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.6 Retail
9.6.1 Overview
9.6.2 Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.7 Energy and Utilities
9.7.1 Overview
9.7.2 Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.8 Non-Profit
9.8.1 Overview
9.8.2 Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
9.9 Others
9.9.1 Overview
9.9.2 Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10. North America IT Management as a Service Market - Country Analysis
10.1 North America
10.1.1 North America IT Management as a Service Market Overview
10.1.2 North America: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)
10.1.2.1 North America: IT Management as a Service Market - Revenue and Forecast Analysis - by Country
10.1.2.2 United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.2.1 United States: IT Management as a Service Market Breakdown, by Application
10.1.2.2.2 United States: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.2.3 United States: IT Management as a Service Market Breakdown, by End User
10.1.2.3 Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.3.1 Canada: IT Management as a Service Market Breakdown, by Application
10.1.2.3.2 Canada: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.3.3 Canada: IT Management as a Service Market Breakdown, by End User
10.1.2.4 Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
10.1.2.4.1 Mexico: IT Management as a Service Market Breakdown, by Application
10.1.2.4.2 Mexico: IT Management as a Service Market Breakdown, by Enterprise Size
10.1.2.4.3 Mexico: IT Management as a Service Market Breakdown, by End User
11. Competitive Landscape
11.1 Company Positioning & Concentration
11.2 Heat Map Analysis by Key Players
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 Product News & Company News
12.4 Collaboration and Mergers & Acquisitions
13. Company Profiles
13.1 Cisco Systems Inc
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 Cognizant Technology Solutions Corp
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 Wipro Ltd
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.4 Amazon Web Services Inc
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 International Business Machines Corp
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 Fujitsu Ltd
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Persistent Systems Ltd
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 BMC Software, Inc.
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
13.9 HCL Technologies Ltd
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 Hewlett Packard Enterprise Co
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
13.11 Capgemini SE
13.11.1 Key Facts
13.11.2 Business Description
13.11.3 Products and Services
13.11.4 Financial Overview
13.11.5 SWOT Analysis
13.11.6 Key Developments
13.12 Atos SE
13.12.1 Key Facts
13.12.2 Business Description
13.12.3 Products and Services
13.12.4 Financial Overview
13.12.5 SWOT Analysis
13.12.6 Key Developments
13.13 Kyndryl Holdings Inc
13.13.1 Key Facts
13.13.2 Business Description
13.13.3 Products and Services
13.13.4 Financial Overview
13.13.5 SWOT Analysis
13.13.6 Key Developments
13.14 Avanade Inc.
13.14.1 Key Facts
13.14.2 Business Description
13.14.3 Products and Services
13.14.4 Financial Overview
13.14.5 SWOT Analysis
13.14.6 Key Developments
13.15 Integris
13.15.1 Key Facts
13.15.2 Business Description
13.15.3 Products and Services
13.15.4 Financial Overview
13.15.5 SWOT Analysis
13.15.6 Key Developments
13.16 Thrive Operations LLC
13.16.1 Key Facts
13.16.2 Business Description
13.16.3 Products and Services
13.16.4 Financial Overview
13.16.5 SWOT Analysis
13.16.6 Key Developments
13.17 Rimini Street, Inc.
13.17.1 Key Facts
13.17.2 Business Description
13.17.3 Products and Services
13.17.4 Financial Overview
13.17.5 SWOT Analysis
13.17.6 Key Developments
13.18 Neudesic, LLC
13.18.1 Key Facts
13.18.2 Business Description
13.18.3 Products and Services
13.18.4 Financial Overview
13.18.5 SWOT Analysis
13.18.6 Key Developments
14. Appendix
14.1 Word Index
14.2 About The Insight Partners
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List of Tables
Table 1. North America IT Management as a Service Market Segmentation
Table 2. List of Vendors
Table 3. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Table 4. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 5. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 6. North America IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 7. North America: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Country
Table 8. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 9. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 10. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 11. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 12. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 13. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 14. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Application
Table 15. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by Enterprise Size
Table 16. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million) - by End User
Table 17. List of Abbreviation
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List of Figures
Figure 1. North America IT Management as a Service Market Segmentation, by Country
Figure 2. Ecosystem Analysis
Figure 3. North America IT Management as a Service Market - Key Market Dynamics
Figure 4. Impact Analysis of Drivers and Restraints
Figure 5. North America IT Management as a Service Market Revenue (US$ Million), 2021-2031
Figure 6. North America IT Management as a Service Market Share (%) - by Application (2023 and 2031)
Figure 7. System and Network Monitoring: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 8. Compliance and Security Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 9. Asset Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 10. Infrastructure Performance Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 11. Configuration and Change Management: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 12. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 13. North America IT Management as a Service Market Share (%) - by Enterprise Size (2023 and 2031)
Figure 14. Large Enterprises: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 15. SMEs: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 16. North America IT Management as a Service Market Share (%) - by End User (2023 and 2031)
Figure 17. IT and Telecom: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 18. BFSI: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 19. Healthcare and Lifesciences: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 20. Manufacturing: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 21. Higher Education: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 22. Retail: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 23. Energy and Utilities: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 24. Non-Profit: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 25. Others: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 26. North America: IT Management as a Service Market Revenue, by Key Countries, (2023) (US$ Mn)
Figure 27. North America: IT Management as a Service Market Breakdown, by Key Countries, 2023 and 2031 (%)
Figure 28. United States: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 29. Canada: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 30. Mexico: IT Management as a Service Market - Revenue and Forecast to 2031 (US$ Million)
Figure 31. Company Positioning & Concentration
Figure 32. Heat Map Analysis by Key Players
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- Cisco Systems Inc
- Cognizant Technology Solutions Corp
- Wipro Ltd
- Amazon Web Services Inc
- International Business Machines Corp
- Fujitsu Ltd
- Persistent Systems Ltd
- BMC Software, Inc
- HCL Technologies Ltd
- Hewlett Packard Enterprise Co
- Capgemini SE
- Atos SE
- Kyndryl Holdings Inc
- Avanade Inc
- Integris
- Thrive Operations LLC
- Rimini Street, Inc.
- Neudesic, LLC
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