North America Cloud Communication Platform Market : Table of Contents

1. Introduction

1.1 Report Guidance

1.2 Market Segmentation

2. Executive Summary

2.1 Key Market Insights

2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research

3.2 Primary Research

3.2.1 Data Triangulation and Validation

4. North America Cloud Communication Platform Market Landscape

4.1 Overview

4.3 Ecosystem Analysis

4.3.1 List of Vendors in the Value Chain

5. North America Cloud Communication Platform Market – Key Market Dynamics

5.1 Market Drivers

5.2 Market Restraints

5.3 Market Opportunities

5.4 Future Trends

5.5 Impact of Drivers and Restraints

6. North America Cloud Communication Platform Market Regional Analysis

6.2 North America Cloud Communication Platform Market Revenue 2017-2027 (US$ Million)

6.3 North America Cloud Communication Platform Market Forecast Analysis

7. North America Cloud Communication Platform Market Analysis – by Solution

7.1 Unified Communication and Collaboration

7.1.1 Overview
7.1.2 Unified Communication and Collaboration: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

7.2 Web Real-Time Communication

7.2.1 Overview
7.2.2 Web Real-Time Communication: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

7.3 Interactive Voice Response

7.3.1 Overview
7.3.2 Interactive Voice Response: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

7.4 Voice Over Internet Protocol

7.4.1 Overview
7.4.2 Voice Over Internet Protocol: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

7.5 Application Programming Interface

7.5.1 Overview
7.5.2 Application Programming Interface: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

7.6 Reporting and Analytics

7.6.1 Overview
7.6.2 Reporting and Analytics: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

8. North America Cloud Communication Platform Market Analysis – by Service

8.1 Training and Consulting

8.1.1 Overview
8.1.2 Training and Consulting: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

8.2 Support and Maintenance

8.2.1 Overview
8.2.2 Support and Maintenance: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

8.3 Managed Service

8.3.1 Overview
8.3.2 Managed Service: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

9. North America Cloud Communication Platform Market Analysis – by Organization Size

9.1 Small

9.1.1 Overview
9.1.2 Small: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

9.2 Medium-Sized Enterprises

9.2.1 Overview
9.2.2 Medium-Sized Enterprises: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

9.3 Large Enterprises

9.3.1 Overview
9.3.2 Large Enterprises: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

10. North America Cloud Communication Platform Market Analysis – by Vertical

10.1 BFSI

10.1.1 Overview
10.1.2 BFSI: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

10.2 IT and Telecommunication

10.2.1 Overview
10.2.2 IT and Telecommunication: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

10.3 Retail

10.3.1 Overview
10.3.2 Retail: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

10.4 Government

10.4.1 Overview
10.4.2 Government: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

10.5 Education

10.5.1 Overview
10.5.2 Education: North America Cloud Communication Platform Market – Revenue and Forecast, 2017-2027 (US$ Million)

11. North America Cloud Communication Platform Market – North America Analysis

11.1 Overview

11.2 North America

11.2.1 North America Cloud Communication Platform Market Breakdown, by Key Country, 2020 and 2027 (%)
11.2.1.1 North America Cloud Communication Platform Market – Revenue and Forecast Analysis – by Country
11.2.1.1 US: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)

11.2.1.1.1 US: North America Cloud Communication Platform Market Breakdown, by Solution
11.2.1.1.2 US: North America Cloud Communication Platform Market Breakdown, by Service
11.2.1.1.3 US: North America Cloud Communication Platform Market Breakdown, by Organization Size
11.2.1.1.4 US: North America Cloud Communication Platform Market Breakdown, by Vertical

11.2.1.2 Canada: North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)

11.2.1.2.1 Canada: North America Cloud Communication Platform Market Breakdown, by Solution
11.2.1.2.2 Canada: North America Cloud Communication Platform Market Breakdown, by Service
11.2.1.2.3 Canada: North America Cloud Communication Platform Market Breakdown, by Organization Size
11.2.1.2.4 Canada: North America Cloud Communication Platform Market Breakdown, by Vertical

11.2.1.3 Mexico : North America Cloud Communication Platform Market – Revenue and Forecast to 2027 (US$ Million)

11.2.1.3.1 Mexico : North America Cloud Communication Platform Market Breakdown, by Solution
11.2.1.3.2 Mexico : North America Cloud Communication Platform Market Breakdown, by Service
11.2.1.3.3 Mexico : North America Cloud Communication Platform Market Breakdown, by Organization Size
11.2.1.3.4 Mexico : North America Cloud Communication Platform Market Breakdown, by Vertical

12. Competitive Landscape

12.1 Heat Map Analysis

12.2 Company Positioning and Concentration

13. Industry Landscape

13.1 Overview

13.2 Market Initiative

13.3 Partnerships and Collaborations

13.4 Other Developments

14. Company Profiles

14.1 List of Companies

14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Products and Services
14.1.4 Financial Overview
14.1.5 SWOT Analysis
14.1.6 Key Developments

14.2 CallFire

14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Products and Services
14.2.4 Financial Overview
14.2.5 SWOT Analysis
14.2.6 Key Developments

14.3 Avaya Inc.

14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Products and Services
14.3.4 Financial Overview
14.3.5 SWOT Analysis
14.3.6 Key Developments

14.4 Cisco Systems, Inc.

14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Products and Services
14.4.4 Financial Overview
14.4.5 SWOT Analysis
14.4.6 Key Developments

14.5 NETFORTRIS

14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Products and Services
14.5.4 Financial Overview
14.5.5 SWOT Analysis
14.5.6 Key Developments

14.6 PLIVO INC

14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Products and Services
14.6.4 Financial Overview
14.6.5 SWOT Analysis
14.6.6 Key Developments

14.7 TELESTAX, INC

14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Products and Services
14.7.4 Financial Overview
14.7.5 SWOT Analysis
14.7.6 Key Developments

14.8 TWILIO INC

14.8.1 Key Facts
14.8.2 Business Description
14.8.3 Products and Services
14.8.4 Financial Overview
14.8.5 SWOT Analysis
14.8.6 Key Developments

14.9 VONAGE

14.9.1 Key Facts
14.9.2 Business Description
14.9.3 Products and Services
14.9.4 Financial Overview
14.9.5 SWOT Analysis
14.9.6 Key Developments

14.10 WEST IP COMMUNICATIONS, INC

14.10.1 Key Facts
14.10.2 Business Description
14.10.3 Products and Services
14.10.4 Financial Overview
14.10.5 SWOT Analysis
14.10.6 Key Developments

14.11 8X8, INC.

14.11.1 Key Facts
14.11.2 Business Description
14.11.3 Products and Services
14.11.4 Financial Overview
14.11.5 SWOT Analysis
14.11.6 Key Developments

15. Appendix

15.1 About Business Market Insights

15.2 List of Abbreviations

North America Cloud Communication Platform Market