1.              Introduction

1.1       Scope of the Study

1.2       The Insight Partners Research Report Guidance

1.3       Market Segmentation

1.3.1       Speech Analytics Market – By Type

1.3.2       Speech Analytics Market – By Deployment Type

1.3.3       Speech Analytics Market – by End-user

1.3.4       Speech Analytics Market – By Geography

2.              Key Takeaways

3.              Research Methodology

3.1       Coverage

3.2       Secondary Research

3.3       Primary Research

4.              CIS Countries Speech Analytics - Market Landscape

4.1       Market Overview

4.2       PEST Analysis

4.2.1       CIS PEST Analysis

4.3       Ecosystem Analysis

4.4       Expert Opinion

5.              CIS Countries Speech Analytics Market – Key Industry Dynamics

5.1       Key Market Drivers

5.1.1       Analytics driven call quality monitoring and associated versatile benefits

5.1.2       Limitation of conventional speech analytics solutions

5.2       Key Market Restraints

5.2.1       Lack of skilled NLP and AI professional

5.3       Key Market Opportunities

5.3.1       Offering accuracy driven platforms and focusing on culturally diverse demographic market

5.4       Future Trends

5.4.1       Predefined KPI driven speech analytics solution

5.5       Impact Analysis of Drivers and Restraints

6.              CIS Countries Speech Analytics Market–Analysis

6.1       CIS Countries Speech Analytics Market Overview

6.2       CIS Countries Speech Analytics Market Forecast and Analysis

6.3       Market Positioning- Top Five Players

7.              CIS Countries Speech Analytics Market – By Type

7.1       Overview

7.2       CIS Countries Speech Analytics Market Breakdown, By Type, 2018 & 2027

7.3       Solutions

7.3.1       Overview

7.3.2       CIS Countries Solutions Market Revenue and Forecast to 2027 (US$ Mn)

7.4       Services

7.4.1       Overview

7.4.2       CIS Countries Services Market Revenue and Forecast to 2027 (US$ Mn)

8.              CIS Countries Speech Analytics Market –  By Deployment Type

8.1       Overview

8.2       CIS Countries Speech Analytics Market Breakdown, By Deployment Type, 2018 & 2027

8.3       Cloud

8.3.1       Overview

8.3.2       CIS Countries Cloud Market Revenue and Forecast to 2027 (US$ Mn)

8.4       On-Premises

8.4.1       Overview

8.4.2       CIS Countries On-Premise Market Revenue and Forecast to 2027 (US$ Mn)

9.              CIS Countries Speech Analytics Market Analysis –  By End Users

9.1       Overview

9.2       CIS Countries Speech Analytics Market Breakdown, By End Users, 2018 & 2027

9.3       BFSI

9.3.1       Overview

9.3.2       CIS Countries BFSI Market Revenue and Forecasts to 2027 (US$ Mn)

9.4       Media and Entertainment

9.4.1       Overview

9.4.2       CIS Countries Media and Entertainment Market Revenue and Forecasts to 2027 (US$ Mn)

9.5       IT and Telecommunication

9.5.1       Overview

9.5.2       CIS Countries IT and Telecommunication Market Revenue and Forecasts to 2027 (US$ Mn)

9.6       Healthcare and Life Science

9.6.1       Overview

9.6.2       CIS Countries Healthcare and Life Science Market Revenue and Forecasts to 2027 (US$ Mn)

9.7       Consumer Goods and Retail

9.7.1       Overview

9.7.2       CIS Countries Consumer Goods and Retail Market Revenue and Forecasts to 2027 (US$ Mn)

9.8       Others

9.8.1       Overview

9.8.2       CIS Countries Others Market Revenue and Forecasts to 2027 (US$ Mn)

10.           Speech Analytics Market – CIS Countries Analysis

10.1    Overview

10.2    CIS Countries

10.2.1    Overview

10.2.2    CIS Countries Speech Analytics Market Revenue and Forecast to 2027 (US$ Mn)

10.2.3    CIS Countries Speech Analytics Market Breakdown by Type

10.2.4    CIS Countries Speech Analytics Market Breakdown by Deployment Type

10.2.5    CIS Countries Speech Analytics Market Breakdown by End-user

10.2.6    CIS Countries Speech Analytics Market Breakdown, by Key Countries

10.2.6.1  Russia Speech Analytics Market Revenue and Forecast to 2027 (US$ Mn)

10.2.6.1.1 Russia Speech Analytics Market Breakdown by Type

10.2.6.1.2 Russia Speech Analytics Market Breakdown by Deployment Type

10.2.6.1.3 Russia Speech Analytics Market Breakdown by End-user

10.2.6.2  Rest of CIS Countries Speech Analytics Market Revenue and Forecast to 2027 (US$ Mn)

10.2.6.2.1 Rest of CIS Countries Speech Analytics Market Breakdown by Type

10.2.6.2.2 Rest of CIS Countries Speech Analytics Market Breakdown by Deployment Type

10.2.6.2.3 Rest of CIS Countries Speech Analytics Market Breakdown by End-user

11.           Speech Analytics Market - Industry Landscape

11.1    Overview

11.2    Market Initiative

11.3    New Product Development

12.           Company Profile

12.1    Avaya INC.

12.1.1    Key Facts

12.1.2    Business Description

12.1.3    Products and Services

12.1.4    Financial Overview

12.1.5    SWOT Analysis

12.1.6    Key Developments

12.2    Clarabridge

12.2.1    Key Facts

12.2.2    Business Description

12.2.3    Products and Services

12.2.4    Financial Overview

12.2.5    SWOT Analysis

12.2.6    Key Developments

12.3    Calabrio, Inc.

12.3.1    Key Facts

12.3.2    Business Description

12.3.3    Products and Services

12.3.4    Financial Overview

12.3.5    SWOT Analysis

12.3.6    Key Developments

12.4    CallMiner

12.4.1    Key Facts

12.4.2    Business Description

12.4.3    Products and Services

12.4.4    Financial Overview

12.4.5    SWOT Analysis

12.4.6    Key Developments

12.5    Genesys

12.5.1    Key Facts

12.5.2    Business Description

12.5.3    Products and Services

12.5.4    Financial Overview

12.5.5    SWOT Analysis

12.5.6    Key Developments

12.6    IBM Corporation

12.6.1    Key Facts

12.6.2    Business Description

12.6.3    Products and Services

12.6.4    Financial Overview

12.6.5    SWOT Analysis

12.6.6    Key Developments

12.7    NICE Systems Ltd.

12.7.1    Key Facts

12.7.2    Business Description

12.7.3    Products and Services

12.7.4    Financial Overview

12.7.5    SWOT Analysis

12.7.6    Key Developments

12.8    Speech Technology Center Limited (STC)

12.8.1    Key Facts

12.8.2    Business Description

12.8.3    Products and Services

12.8.4    Financial Overview

12.8.5    SWOT Analysis

12.8.6    Key Developments

12.9    Verint Systems Inc.

12.9.1    Key Facts

12.9.2    Business Description

12.9.3    Products and Services

12.9.4    Financial Overview

12.9.5    SWOT Analysis

12.9.6    Key Developments

12.10  ZOOM International

12.10.1 Key Facts

12.10.2 Business Description

12.10.3 Products and Services

12.10.4 Financial Overview

12.10.5 SWOT Analysis

12.10.6 Key Developments

13.           Appendix

13.1    About The Insight Partners

13.2    Glossary

LIST OF TABLES

Table 1.            CIS Countries Speech Analytics Market Revenue and Forecasts to 2027 (US$ Mn)

Table 2.            CIS Countries Speech Analytics Market Revenue and Forecast to 2027 – By Type (US$ Mn)

Table 3.            CIS Countries Speech Analytics Market Revenue and Forecast to 2027 – By Deployment Type (US$ Mn)

Table 4.            CIS Countries Speech Analytics Market Revenue and Forecast to 2027 – by End-user (US$ Mn)

Table 5.            Russia Speech Analytics Market Revenue and Forecast to 2027 – By Type (US$ Mn)

Table 6.            Russia Speech Analytics Market Revenue and Forecast to 2027 – By Deployment Type (US$ Mn)

Table 7.            Russia Speech Analytics Market Revenue and Forecast to 2027 – by End-user (US$ Mn)

Table 8.            Rest of CIS Countries Speech Analytics Market Revenue and Forecast to 2027 – By Type (US$ Mn)

Table 9.            Rest of CIS Countries Speech Analytics Market Revenue and Forecast to 2027 – By Deployment Type (US$ Mn)

Table 10.         Rest of CIS Countries Speech Analytics Market Revenue and Forecast to 2027 – by End-user (US$ Mn)

Table 11.         Glossary of Terms, CIS Countries Speech Analytics Market

LIST OF FIGURES

Figure 1.          Speech Analytics Market Segmentation

Figure 2.          Speech Analytics Market Segmentation – By Region

Figure 3.          CIS Countries Speech Analytics Market Overview

Figure 4.          CIS Countries Speech Analytics Market, By Geography ($Mn)

Figure 5.          CIS Countries Speech Analytics Market Competitive Landscape

Figure 6.          CIS Countries Speech Analytics Market, By Type ($Mn)

Figure 7.          CIS Countries Speech Analytics Market, By Deployment Type ($Mn)

Figure 8.          CIS Countries Speech Analytics Market, By End-User ($Mn)

Figure 9.          CIS PEST Analysis

Figure 10.       Speech Analytics Market Ecosystem Analysis

Figure 11.       CIS Countries Speech Analytics Market Impact Analysis of Driver and Restraints

Figure 12.       CIS Countries Speech Analytics Market- Geographical Analysis

Figure 13.       CIS Countries Speech Analytics Market Forecast and Analysis, (US$ Mn)

Figure 14.       CIS Countries Speech Analytics Market Breakdown by Type, 2018 & 2027 (%)

Figure 15.       CIS Countries Solutions Market Revenue and Forecast to 2027 (US$ Mn)

Figure 16.       CIS Countries Services Market Revenue and Forecast to 2027 (US$ Mn)

Figure 17.       CIS Countries Speech Analytics Market Breakdown, By Deployment Type, 2018 & 2027 (%)

Figure 18.       CIS Countries Cloud Market Revenue and Forecast to 2027 (US$ Mn)

Figure 19.       CIS Countries On-Premises Market Revenue and Forecast to 2027 (US$ Mn)

Figure 20.       CIS Countries Speech Analytics Market Breakdown by End Users, 2018 & 2027 (%)

Figure 21.       CIS Countries BFSI Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 22.       CIS Countries Media and Entertainment Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 23.       CIS Countries IT and Telecommunication Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 24.       CIS Countries Healthcare and Life Science Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 25.       CIS Countries Consumer Goods and Retail Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 26.       CIS Countries Others Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 27.       CIS Countries Speech Analytics Market Revenue and Forecast to 2027 (US$ Mn)

Figure 28.       CIS Countries Speech Analytics Market Breakdown by Type, 2018 & 2027 (%)

Figure 29.       CIS Countries Speech Analytics Market Breakdown by Deployment Type, 2018 & 2027 (%)

Figure 30.       CIS Countries Speech Analytics Market Breakdown by End-user, 2018 & 2027 (%)

Figure 31.       CIS Countries Speech Analytics Market Breakdown by Key Countries, 2018 & 2027(%)

Figure 32.       Russia Speech Analytics Market Revenue and Forecast to 2027 (US$ Mn)

Figure 33.       Rest of CIS Countries Speech Analytics Market Revenue and Forecast to 2027 (US$ Mn)

Figure 34.       CIS Countries Speech Analytics Market, Industry Landscape (2016-2019) %