CIS Countries Speech Analytics Market

Historic Data: 2016-2017   |   Base Year: 2018   |   Forecast Period: 2019-2027

Analysis and Forecasts by Type (Solutions, and Service), Deployment Type (On-premise, and Cloud), End-user Industry (BFSI, Media & Entertainment, IT & Telecom, Healthcare & Life Science, Consumer Goods & Retail, and Others)


No. of Pages: 135    |    Report Code: TIPRE00006652    |    Category: Technology, Media and Telecommunications

CIS Countries Speech Analytics Market
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The CIS Countries Speech analytics market accounted at US$ 19.7 Mn in 2018 and is expected to grow at a CAGR of 3.4% during the forecast period 2019 – 2027, to account to US$ 26.5 Mn by 2027.

 

Russia with leading market presence in numerous defense and industrial technologies along with strong presence in international market has boosted its capabilities in AI and NLP technologies. Subsequently, the country currently has selected number of speech analytics market players with strong market related offerings. Moreover, the notable presence of globally and European presence companies also has facilitated the penetration of speech analytics solution in the country over the past few years.

 

CIS Countries Speech Analytics Market, by Revenue, 2018 & 2027

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CIS Countries Speech Analytics Strategic Insights

Strategic insights for the CIS Countries Speech Analytics provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

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CIS Countries Speech Analytics Report Scope

Report Attribute Details
Market size in 2018 US$ 19.7 Million
Market Size by 2027 US$ 26.5 Million
Global CAGR (2019 - 2027) 3.4%
Historical Data 2016-2017
Forecast period 2019-2027
Segments Covered By Type
  • Solutions
  • Service
By Deployment Type
  • On-premise
  • Cloud
By End-user Industry
  • BFSI
  • Media & Entertainment
  • IT & Telecom
  • Healthcare & Life Science
  • Consumer Goods & Retail
Regions and Countries Covered CIS
  • Armenia
  • Azerbaijan
  • Belarus
  • Kazakhstan
  • Kyrgyzstan
  • Moldova
  • Russia
  • Tajikistan
Market leaders and key company profiles
  • Avaya INC.
  • Clarabridge
  • Calabrio, Inc.
  • CallMiner
  • Genesys
  • IBM Corporation
  • NICE Systems Ltd
  • Speech Technology Center Limited (STC)
  • Verint Systems Inc
  • ZOOM International
  • Get more information on this report

    CIS Countries Speech Analytics Regional Insights

    The geographic scope of the CIS Countries Speech Analytics refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.

    geography/cis-countries-speech-analytics-market-geography.webp
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    Market Insights

    Analytics driven call quality monitoring and associated versatile benefits is driving the demand for speech analytics market

    The past few years has attracted a substantial investment towards the development of superior AI technologies having a broad scope of application. Subsequently, the number of AI-driven analytics solution witnessed an unprecedented adoption across different industry verticals and continue to gain popularity among small and medium enterprise owners as well. Similarly, the speech analytics, along with voice analytics-based solution, are extensively used by numerous market players among different end-user industries for improving the consumer experience. Thereby, propelling the growth of CIS Countries Speech analytics market.

     

    Offering accuracy driven platforms and focusing on culturally diverse demographic market offer prosperous opportunity to the speech analytics market

    Owing to a notable number of players operating in the speech analytics market along with strong customer base has attributed in intense market competition, especially across developed economies. Additionally, the increase in investment towards research and development has facilitated in consistently boosted the company’s market offering competencies. As a result, the companies are increasingly focusing on market differentiating factors to further gain a sustainable advantage compared to their competitors. Moreover, emphasis towards offering niche business requirement and focusing on a culturally diverse region with multiple languages could also provide lucrative opportunities to the CIS Countries Speech analytics during the coming years.

     

    Type Insights

    The CIS Countries Speech analytics market by type was led by solutions segment. The increasing investment by market players for the adoption of AI and Machine Learning capabilities to add new features to their solutions and further expand the number of use cases. The integration of advanced technologies permits the users to extract more accurate insights and drive instant action in real time.

     

    Deployment Type Insights

    The CIS Countries Speech analytics market by deployment was led by cloud-based segment in 2018. Also, the segment is expected to hold the largest CIS Countries Speech analytics market share by 2027. The cloud deployment model is ideal for organizations keen to implement analytics solutions with low investment. It primarily allows the companies to obtain the data with the help of analytical solutions and services in an economical expense.

     

    End user Industry Insights

    The CIS Countries Speech analytics market is segmented based on end-user industries such as BFSI, Media & Entertainment, IT & Telecom, Healthcare & Life Science, Consumer Goods & Retail, and others. BFSI segment is expected to continue its dominance in the CIS Countries Speech analytics market throughout the forecast period. However, consumer goods & retail and IT & telecom are anticipated to exhibit high CAGR in the CIS Countries Speech analytics market.

     

    Rest of CIS Countries Speech Analytics Market by End-User Industry

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    CIS Countries Speech Analytics Strategic Insights

    Strategic insights for the CIS Countries Speech Analytics provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.

    strategic-framework/cis-countries-speech-analytics-market-strategic-framework.webp
    Get more information on this report

    CIS Countries Speech Analytics Report Scope

    Report Attribute Details
    Market size in 2018 US$ 19.7 Million
    Market Size by 2027 US$ 26.5 Million
    Global CAGR (2019 - 2027) 3.4%
    Historical Data 2016-2017
    Forecast period 2019-2027
    Segments Covered By Type
    • Solutions
    • Service
    By Deployment Type
    • On-premise
    • Cloud
    By End-user Industry
    • BFSI
    • Media & Entertainment
    • IT & Telecom
    • Healthcare & Life Science
    • Consumer Goods & Retail
    Regions and Countries Covered CIS
    • Armenia
    • Azerbaijan
    • Belarus
    • Kazakhstan
    • Kyrgyzstan
    • Moldova
    • Russia
    • Tajikistan
    Market leaders and key company profiles
  • Avaya INC.
  • Clarabridge
  • Calabrio, Inc.
  • CallMiner
  • Genesys
  • IBM Corporation
  • NICE Systems Ltd
  • Speech Technology Center Limited (STC)
  • Verint Systems Inc
  • ZOOM International
  • Get more information on this report

    CIS Countries Speech Analytics Regional Insights

    The geographic scope of the CIS Countries Speech Analytics refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.

    geography/cis-countries-speech-analytics-market-geography.webp
    Get more information on this report

     

    Strategic Insights

    Presently, a significantly large number of companies operate in the speech analytics market, offering a broad range of software and platform solutions with diverse business offerings as well as competencies. Few of the recent developments are listed below:

     

    2019:

    CallMiner announced the latest addition to its customer engagement analytics platform—Eureka Capture—which captures high-fidelity audio in real time by delivering secure, faster, and more accurate insights as well as intelligence from contact center interactions.


    2018:

    Avaya announced the up gradation of workforce optimization suite by adding real-time speech analytics, as well as the ability to monitor calls in real-time for better detection of words and phrases of the interaction.


    2017:

    Clarabridge announced the CX Contact Center, a full-service solution used for evaluating Voice of the Customer data in contact centers. This solution features superior voice-to-text transcription, industry-specific categorization and sentiment analysis, omnichannel listening capabilities, and interactive dashboards for cx teams and contact center leaders.

     

    CIS COUNTRIES SPEECH ANALYTICS MARKET SEGMENTATION

    CIS Countries Speech Analytics Market - By Type

    • Solution
    • Services

     

    CIS Countries Speech Analytics Market - By Deployment Type

    • Cloud
    • On-Premise

     

    CIS Countries Speech Analytics Market - By End-user

    • BFSI
    • Media & Entertainment
    • IT & Telecom
    • Healthcare & Life Science
    • Consumer Goods & Retail
    • Others

     

    CIS Countries Speech Analytics Market - By Geography

    • CIS Countries

      • Russia
      • Rest of CIS Countries

     

    CIS Countries Speech Analytics Market Companies

    • Avaya INC.
    • Clarabridge
    • Calabrio, Inc.
    • CallMiner
    • Genesys
    • IBM Corporation
    • NICE Systems Ltd
    • Speech Technology Center Limited (STC)
    • Verint Systems Inc
    • ZOOM International

     

    Other Market Players from Value Chain:

    Vocitech, Tethr, Invoca, Cogito, VoiceBase, Gridspace, Nuance, Talkdesk, CallTrackingMetrics, CloudTalk, and few other market players from value chain which are not profiled in the report but the can be included based on request.

     

    The List of Companies - CIS Countries Speech Analytics Market

    The List of Companies

    1. Avaya INC.
    2. Clarabridge
    3. Calabrio, Inc.
    4. CallMiner
    5. Genesys
    6. IBM Corporation
    7. NICE Systems Ltd
    8. Speech Technology Center Limited (STC)
    9. Verint Systems Inc
    10. ZOOM International

     

    Frequently Asked Questions
    How big is the CIS Countries Speech Analytics Market?

    The CIS Countries Speech Analytics Market is valued at US$ 19.7 Million in 2018, it is projected to reach US$ 26.5 Million by 2027.

    What is the CAGR for CIS Countries Speech Analytics Market by (2019 - 2027)?

    As per our report CIS Countries Speech Analytics Market, the market size is valued at US$ 19.7 Million in 2018, projecting it to reach US$ 26.5 Million by 2027. This translates to a CAGR of approximately 3.4% during the forecast period.

    What segments are covered in this report?

    The CIS Countries Speech Analytics Market report typically cover these key segments-

    • Type (Solutions, Service)
    • Deployment Type (On-premise, Cloud)
    • End-user Industry (BFSI, Media & Entertainment, IT & Telecom, Healthcare & Life Science, Consumer Goods & Retail)

    What is the historic period, base year, and forecast period taken for CIS Countries Speech Analytics Market?

    The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the CIS Countries Speech Analytics Market report:

  • Historic Period : 2016-2017
  • Base Year : 2018
  • Forecast Period : 2019-2027
  • Who are the major players in CIS Countries Speech Analytics Market?

    The CIS Countries Speech Analytics Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:

  • Avaya INC.
  • Clarabridge
  • Calabrio, Inc.
  • CallMiner
  • Genesys
  • IBM Corporation
  • NICE Systems Ltd
  • Speech Technology Center Limited (STC)
  • Verint Systems Inc
  • ZOOM International
  • Who should buy this report?

    The CIS Countries Speech Analytics Market report is valuable for diverse stakeholders, including:

    • Investors: Provides insights for investment decisions pertaining to market growth, companies, or industry insights. Helps assess market attractiveness and potential returns.
    • Industry Players: Offers competitive intelligence, market sizing, and trend analysis to inform strategic planning, product development, and sales strategies.
    • Suppliers and Manufacturers: Helps understand market demand for components, materials, and services related to concerned industry.
    • Researchers and Consultants: Provides data and analysis for academic research, consulting projects, and market studies.
    • Financial Institutions: Helps assess risks and opportunities associated with financing or investing in the concerned market.

    Essentially, anyone involved in or considering involvement in the CIS Countries Speech Analytics Market value chain can benefit from the information contained in a comprehensive market report.

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