Market Introduction
The emergency medical services (also known as ambulance services or paramedic services) provide urgent pre-hospital treatment and stabilization for serious illnesses and injuries, and transport to definitive care. Ambulances are the primary vehicles for delivering emergency medical services. Apart from them, some also use cars, motorcycles, aircraft, or even boats. The emergency medical services (EMS) simply exist in order to give us all a better quality of life.
The EMS billing software is designed to provide managers and billers with the tools they need to easily manage the cash flow in an increasingly difficult healthcare billing market. The billing software uses a complicated algorithm to pre-evaluate the data on claims before being sent out. This innovative technology allows for quicker processing and payment facilities. An automated bill schedule ensures that all claims are handled in a proper way and issues are identified automatically. The software also instantly verifies insurance benefits and makes billing adjustments.
Due to the ongoing COVID-19 pandemic, the demand for EMS billing software has increased. The US is a prominent market for EMS billing software. In North America, as the use of ambulances has risen throughout the pandemic, the demand for EMS billing software has also grown.
For instance, in December 2020, a team of researchers based in Turkey had studied the pandemic's effect on emergency medical services (EMS). Their study, titled “Effects of COVID‐19 Pandemic on Emergency Medical Services,” was published in the latest issue of “The International Journal of Clinical Practice.” They stated that the number of calls increased by 90.9% during the pandemic period (from 2019 to 2020), the number of cases increased by 9.8%. Of all cases transported to the hospital, 15.2% were suspected, and 2.9% were diagnosed with COVID‐19. However, EMS's actual use for time-sensitive diseases such as heart conditions, strokes, and acute abdominal diseases has declined. The need for EMS for pediatric patients has also reduced. Patients' fear of infection during transit using EMS remains one of the significant factors behind this decline, said the researchers. This has also led to an increase in the number of deaths at the scene. Overall, the utilization rates of emergency medical services EMS billing software by individuals in North America increased during the COVID‐19 pandemic.
Market Overview and Dynamics
The EMS billing software market in North America is expected to grow from US$ 212.27 million in 2020 to US$ 392.08 million by 2028; it is estimated to grow at a CAGR of 8.1% from 2021 to 2028. Software users are looking for more flexible and easy-to-use solutions that can be accessed remotely, from any place, at any time. This led to increase in demand for cloud-based EMS billing software. Vendors operating in the market are adding cloud deployment options to their EMS billing software products. For instance, Zoll data systems offers easily scalable, secure cloud-based EMS billing software that can be accessed at any point of time from anywhere. Similarly, MP cloud technologies, AngleTrack LLC, ESO, and Digitech are among other companies offering cloud-based solutions to effectively cater to growing cloud computing needs. Cloud-based EMS billing software solutions and their deployment are less expensive, and thus, small and medium organizations can adopt these solutions for optimizing their billing payment process. In countries, such as Canada and Mexico, large number of EMS agencies are looking for cloud-based solutions due to budget constraints. However, they also look for solutions that can help them enhance the overall operational process. Moreover, cloud-based EMS billing software are scalable and less expensive, which is further gathering the attention of end users. Thus, end users are planning to shift to cloud-based EMS billing software solutions for leveraging their features, such as affordability, scalability, flexibility, and ease of use.
Key Market Segments
The North America EMS billing software market is segmented on the basis of deployment, application, and country. Based on deployment, the cloud segment led the EMS billing software market in 2020. In terms of application, land ambulance service segment led the EMS billing software market in 2020. In terms of country, the US led the EMS billing software market in 2020.
Major Sources and Companies Listed
A few major primary and secondary sources referred to for preparing this report on the EMS billing software market in North America are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are AngelTrack LLC, AIM EMS Software & Services, Change Healthcare Inc., Digitech Computer LLC, Epic EMS, ESO, iSalus Healthcare, MP Cloud Technologies, ImageTrend, and ZOLL Medical Corporation.
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NORTH AMERICA EMS BILLING SOFTWARE MARKET SEGMENTATION
By Deployment
- On-Premise
- Cloud
By Application
By Country
- US
- Canada
- Mexico
- AngelTrack LLC
- AIM EMS Software & Services
- Change Healthcare Inc.,
- Digitech Computer LLC
- Epic EMS
- ESO
- iSalus Healthcare
- MP Cloud Technologies
- ImageTrend
- ZOLL Medical Corporation
North America Emergency Medical Service (EMS) Billing Software Market Strategic Insights
North America Emergency Medical Service (EMS) Billing SoftwareMarket Report Highlights
| Report Attribute | Details |
| Market size in 2020 | US$ 212.27 Million |
| Market Size by 2028 | US$ 392.08 Million |
| CAGR (2021 - 2028) | 8.1% |
| Historical Data | 2018-2019 |
| Forecast period | 2021-2028 |
| Segments Covered |
By Deployment
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Regions and Countries Covered
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| North America | US, Canada, Mexico |
| Market leaders and key company profiles |
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North America Emergency Medical Service (EMS) Billing Software Market Country and Regional Insights
