Asia-Pacific Digital Business Support System Market
No. of Pages: 195 | Report Code: TIPRE00020532 | Category: Technology, Media and Telecommunications
No. of Pages: 195 | Report Code: TIPRE00020532 | Category: Technology, Media and Telecommunications
A Digital Business Support System (BSS) permits the organizations to efficiently carry-out a customer-centric business approach and digitally advanced customer-engagement solutions and further enhance customer service. These systems also allow better management of customer profiles, revenue, products, and customer orders. The Digital Business Support System (BSS) also automate the overall business processes to support the complete customer lifecycle that varies from shopping, ordering to the billing process. The APAC region is witnessing significant increase in demand for efficient digital Business Support System (BSS) owing to increase in number of telecom service users, especially in populous countries—such as India and China. The digital Business Support System (BSS) market is witnessing rapid growth in this region owing to the large customer base and increase in mobile and internet penetration rates. China holds the largest share in the APAC digital Business Support System (BSS) market. Furthermore, IoT and cloud-based BSS and services have helped operators continue to grow and look beyond connectivity. These solutions are providing significant benefits to customers—such as reduced costs, increased productivity, and automated business processes—and driving innovative new products and services, new lines of business, and new business models.
Moreover, in case of COVID-19, APAC is highly affected specially India and China. Due to the pandemic, uncertain consumer demand has affected the communication industry in the region. The lockdown of various factories in China affects the global supply chains and negatively impacts the sales of various products and services. However, China has emerged from a containment phase and moved into the mitigation stage; its experience is helping countries currently at the start of the COVID-19 cycle to plan their responses better. Major dependency of the individuals and the organizations on digital tools for videoconferencing, conference calls, webinars, and many more are driving the growth for telecom services. Furthermore, the rising demand for text messages is witnessing huge decline as compared to video calls and voice calls but the growing usage of internet for better communication across the region is boosting the market across the region. The educational institutes in the region are focusing on designing the contingency plans that encourage distance learning, which is further boosting the demand of digital Business Support System (BSS) market in the region. Moreover, India is another country where cases are rising constantly and business activities are halted due to nationwide lockdown. The government of various countries in this region such as India are taking drastic measures to reduce the effects coronavirus outbreak by announcing lockdowns, travel and trade bans.
Strategic insights for the Asia-Pacific Digital Business Support System provides data-driven analysis of the industry landscape, including current trends, key players, and regional nuances. These insights offer actionable recommendations, enabling readers to differentiate themselves from competitors by identifying untapped segments or developing unique value propositions. Leveraging data analytics, these insights help industry players anticipate the market shifts, whether investors, manufacturers, or other stakeholders. A future-oriented perspective is essential, helping stakeholders anticipate market shifts and position themselves for long-term success in this dynamic region. Ultimately, effective strategic insights empower readers to make informed decisions that drive profitability and achieve their business objectives within the market.
| Report Attribute | Details |
|---|---|
| Market size in 2019 | US$ 753.77 Million |
| Market Size by 2027 | US$ 2,151.01 Million |
| Global CAGR (2020 - 2027) | 14.2 % |
| Historical Data | 2017-2018 |
| Forecast period | 2020-2027 |
| Segments Covered |
By Component
|
| Regions and Countries Covered | Asia-Pacific
|
| Market leaders and key company profiles |
The geographic scope of the Asia-Pacific Digital Business Support System refers to the specific areas in which a business operates and competes. Understanding local distinctions, such as diverse consumer preferences (e.g., demand for specific plug types or battery backup durations), varying economic conditions, and regulatory environments, is crucial for tailoring strategies to specific markets. Businesses can expand their reach by identifying underserved areas or adapting their offerings to meet local demands. A clear market focus allows for more effective resource allocation, targeted marketing campaigns, and better positioning against local competitors, ultimately driving growth in those targeted areas.
The APAC digital business support system market is expected to grow from US$ 753.77 million in 2019 to US$ 2,151.01 million by 2027; it is estimated to grow at a CAGR of 14.2 % from 2020 to 2027. High focus of telecommunication players on offering digital solutions is expected to accelerate the APAC digital business support system market. Telecommunication companies have been facing intense competition for the past few years. Due to stiff competition and market concentration, telcos are losing their subscriber base, which, in turn, is affecting their yearly margin. The transformation was induced to effectively compete in the market and meet subscribers' changing requirements. Several telecommunication providers have also started implementing intuitive, omnichannel self-services to enhance overall customer experiences. Due to this significant shift in the service offering across APAC region, there is a growing need for more enhanced backend services, which can quicken and smoothen the service delivery process. Therefore, telcos require support from the business support system (BSS) platform. There has been a growing need for high-speed BSS, with easy customization and digital transformation support. This has led to increased demand for digital Business Support System (BSS) across the APAC. Digital Telecommunication companies are spending significantly on digital Business Support System (BSS) platforms. They are looking for quick deployment of digital Business Support System (BSS) platforms. Therefore, vendors operating in the market need to offer digital Business Support System (BSS) that is easy to use (requires less training) and can be easily extended to incorporate expanding business operation requirements of telecommunication companies. Today, telecommunication companies are not only serving individual customers, but they are also catering to the need of enterprises. Therefore, they need a comprehensive digital Business Support System (BSS) solution to support their ever-expanding target, which will drive the APAC digital business support system market.
In terms of component, the services segment accounted for the largest share of the APAC digital business support system market in 2019.
A few major primary and secondary sources referred to for preparing this report on the APAC digital business support system market are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Accenture; Alepo; Amdocs Limited; BearingPoint; Capgemini SE; Cerillion plc; Comarch SA; Comviva; CSG Systems International, Inc.; FTS – Formula Telecom Solutions Ltd; Huawei Technologies Co., Ltd.; IBM Corporation; Infosys Ltd.; NetCracker Technology Corporation; Nokia Corporation; Optiva Inc.; Oracle Corporation; Sigma Software; Sterlite Tech; Tata Consultancy Services Limited; Telefonaktiebolaget LM Ericsson; ZTE Corporation.
The Asia-Pacific Digital Business Support System Market is valued at US$ 753.77 Million in 2019, it is projected to reach US$ 2,151.01 Million by 2027.
As per our report Asia-Pacific Digital Business Support System Market, the market size is valued at US$ 753.77 Million in 2019, projecting it to reach US$ 2,151.01 Million by 2027. This translates to a CAGR of approximately 14.2 % during the forecast period.
The Asia-Pacific Digital Business Support System Market report typically cover these key segments-
The historic period, base year, and forecast period can vary slightly depending on the specific market research report. However, for the Asia-Pacific Digital Business Support System Market report:
The Asia-Pacific Digital Business Support System Market is populated by several key players, each contributing to its growth and innovation. Some of the major players include:
The Asia-Pacific Digital Business Support System Market report is valuable for diverse stakeholders, including:
Essentially, anyone involved in or considering involvement in the Asia-Pacific Digital Business Support System Market value chain can benefit from the information contained in a comprehensive market report.
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