North America Self-Service Kiosks Market is expected to reach US$ 8,568.29 million by 2027

Hardware Segment to Dominate North America Self-Service Kiosks Market during 2019–2027

According to a new market research study on “North America Self-Service Kiosks Market to 2027 – COVID-19 Impact and Regional Analysis and Forecast – by Component, Type, and End User” is expected to reach US$ 8,568.29 million by 2027 from US$ 4,999.74 million in 2019. The market is estimated to grow at a CAGR of 7.2% from 2020 to 2027. The report provides trends prevailing in the North America self-service kiosks market along with the drivers and restraints pertaining to the market growth. Growth in technological advancements providing aid in adoption of self-service kiosks is the major factor driving the growth of the North America self-service kiosks market. However, issues associated with huge installation and maintenance expenses hinders the growth of North America self-service kiosks market.

The North America self-service kiosks market is segmented on the bases of component, type, end-user, and country. Based on component, the market is segmented into hardware, software and service.  Hardware segment accounted for the highest market share in 2019. On the basis of type, the market is segmented into information, ticketing and check in, and employment. Information segment accounted for the highest market share in 2019. In terms of end user, the self- North America service kiosks market is categorized into retail, hospitality, healthcare, financial services, and others. Retail segment held the largest market share in 2019.

North America is hindered by the COVID-19 pandemic. Retail stores were affected severely in 2020 due to the outbreak. According to the real estate firm, CoStar Group, as many as 12,000 stores were temporarily shut in the US in 2020. J.C Penney and GameStop were among the key retail brands that closed their stores in 2020. Similar trend was visible in the hospitality industry. However, the healthcare industry has been resilient in these times of pandemic. Enterprises that were likely to implement kiosks system in 2020 had to either delay the implementation plan or scrap it completely, thereby positively impacting the demand for self-service kiosks. However, as the lockdown appears to be easing and operations are resuming, the demand for self-service kiosks is expected to pick pace in the coming years.

Acrelec SAS; Diebold Nixdorf, Inc., Embross, Gemalto NV (part of Thales Group), KIOSK Information Systems, Inc., Meridian Kiosks, NCR Corporation, Olea Kiosks Inc., Posiflex Technology, Inc. and VeriFone, Inc. are among the leading companies in the North America self-service kiosks market. The companies are focused on adopting organic growth strategies such as product launches and expansions to sustain their position in the dynamic market. For instance, NCR Corporation and ClearPath, Inc., piloted self-service technology that can help more than 12 million legal residents complete and file their U.S. immigration forms quickly, reliably and cost-effectively. As part of the first pilot, new NCR eGovernment kiosks installed in five Houston, Texas retail stores operated by the Barri Financial Group.

The report segments the North America Self-Service Kiosks Market follows:

North America Self-Service Kiosks Market – By Component

• Hardware
• Software
• Service

North America Self-Service Kiosks Market – By Type

• Information
• Ticketing and Check In
• Employment

North America Self-Service Kiosks Market – By End User

• Retail
• Hospitality
• Healthcare
• Financial Services
• Others

North America Self-Service Kiosks Market – By Country

• US
• Canada
• Mexico