At 9.5% CAGR, Middle East & Africa Robotic Process Automation Market is Projected to be Worth US$ 413.94 Million by 2030, says Business Market Insights

According to Business Market Insights' research, the Middle East & Africa robotic process automation market was valued at US$ 200.95 million in 2022 and is expected to reach US$ 413.94 million by 2030, registering a CAGR of 9.5% from 2022 to 2030. Rising demand for cognitive robotic process automation and increasing adoption of robotic process automation in retail sector are among the critical factors attributed to the Middle East & Africa robotic process automation market expansion.

The growth of novel technologies such as machine learning, cognitive computing, and artificial intelligence is expected to promote the evolution of robotic process automation tools faster. The application of intelligent technologies is predicted to create arrangements that would lead to the development of an improved framework, which would incorporate everything, from staffing and general expenses to execution and productivity.

Various end users are implementing RPAs featuring machine learning and artificial intelligence capabilities, leading to a new trend of data analysis and understanding. Furthermore, the significant advancements in the robotic process automation technology owing to the combined impact of AI and ML are expected to ensure increased ROI and productivity. Because of this, market players are working on advancing technological features.

Furthermore, the evolution of cognitive robotic process automation would not only expand the market scope but also raise the demand for new expertise. This would further pave the way for robotic process automation service providers, particularly for consulting and training services. Moreover, industries such as financial services and manufacturing are expected to benefit most from the cognitive RPA. Thus, the rising demand for cognitive robotic process automation is expected to create a growth opportunity for the Middle East & Africa robotic process automation market.

On the contrary, frequent alterations in operating procedures and business rules impacting robotic process automation efficiency hampers the growth of Middle East & Africa robotic process automation market.

Based on component, the Middle East & Africa robotic process automation market is bifurcated into solution and service. The service segment held 65.3% share of the Middle East & Africa robotic process automation market in 2022, amassing US$ 131.23 million. It is projected to garner US$ 261.53 million by 2030 to expand at 9.0% CAGR during 2022-2030. The service segment is sub-categorized into consulting, integration & development, support & maintenance, and training.

In terms of deployment, the Middle East & Africa robotic process automation market is bifurcated into on-premise and cloud. The on-premise segment held 61.6% share of the Middle East & Africa robotic process automation market in 2022, amassing US$ 123.80 million. It is estimated to garner US$ 247.34 million by 2030 to expand at 9.0% CAGR during 2022-2030.

Based on organization size, the Middle East & Africa robotic process automation market is bifurcated into SMEs and large enterprises. The large enterprises segment held 70.6% share of Middle East & Africa robotic process automation market in 2022, amassing US$ 141.81 million. It is predicted to garner US$ 287.37 million by 2030 to expand at 9.2% CAGR during 2022-2030.

By end-user industry, the Middle East & Africa robotic process automation market is segmented into BFSI, e-commerce & retail, healthcare, IT & Telecom, manufacturing, and others. The BFSI segment held 33.3% share of Middle East & Africa robotic process automation market in 2022, amassing US$ 66.98 million. It is predicted to garner US$ 130.27 million by 2030 to expand at 8.7% CAGR during 2022-2030.

Based on country, the Middle East & Africa robotic process automation market is categorized into South Africa, Saudi Arabia, the UAE, and the Rest of Middle East & Africa. The Rest of Middle East & Africa held 29.7% share of Middle East & Africa robotic process automation market in 2022, amassing US$ 59.70 million. It is projected to garner US$ 115.36 million by 2030 to expand at 8.6% CAGR during 2022-2030.

Key players operating in the Middle East & Africa robotic process automation market are Automation Anywhere Inc, Datamatics Global Services Ltd, International Business Machines Corp, Microsoft Corp, NICE Ltd, Salesforce Inc, SAP SE, and UiPath Inc, among others.

2023: Telecom Egypt (TE), a prominent telecommunications operator in Egypt, announced a collaboration with IBM to incorporate advanced automation technologies into its operations support systems (OSS) across its mobile, fixed, and core networks. TE will leverage IBM Cloud Pak for Watson AIOps, which will be deployed on RedHat OpenShift, along with implementing IBM Robotic Process Automation (RPA) solutions. This comprehensive solution aims to provide TE with a unified perspective of their entire IT infrastructure, enabling them to drive innovation, optimize operational expenses, and expedite the resolution of network incidents. Adopting intelligent automation technologies will empower TE to streamline its operations and enhance its overall efficiency.

2021: NICE Ltd unveiled the most recent version of its robotic process automation (RPA) solution, which incorporates advanced AI capabilities to accelerate the achievement of organizational and employee objectives. The inclusion of innovative features allows organizations to further capitalize on intelligent process recommendations that are tailored to their specific goals. Real-time behavioral guidance enables NEVA (NICE Employee Virtual Attendant) to assist agents in swiftly improving first contact resolution (FCR) rates and enhancing overall customer satisfaction.

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