1.           Introduction

1.1         Study Scope

1.2         The Insight Partners Research Report Guidance

1.3         Market Segmentation

2.           Key Takeaways

3.           Research Methodology

3.1         Coverage

3.2         Secondary Research

3.3         Primary Research

4.           Unified Communication as a Service Market Landscape

4.1         Market Overview

4.2         PEST Analysis

4.3         Ecosystem Analysis

4.4         Expert Opinion

4.5         Premium Insights

4.5.1        Competitive Benchmarking

4.5.2        Use Cases- By Industry

4.5.2.1          Manufacturing Industry

4.5.2.1.1          Use Cases

4.5.2.1.1.1        Increase Business Agility in the Cloud

4.5.2.1.1.2        Enhanced Safety and Security

4.5.2.1.2          Case Studies

4.5.2.1.2.1        Cisco and Hirschmann Automotive

4.5.2.1.2.2        Microsoft and Piramel Enterprises Limited

4.5.2.2          Healthcare Industry

4.5.2.2.1          Use Cases

4.5.2.2.1.1        Enabling Telehealth

4.5.2.2.1.2        Connecting Distributed Teams

4.5.2.2.2          Case Study

4.5.2.2.2.1        The Cantabrian Health Service and Alcatel-Lucent Enterprise

4.5.2.3          Hospitality

4.5.2.3.1          Use Cases

4.5.2.3.1.1        Enhanced Customer Experience

4.5.2.3.1.2        Enhanced Productivity

4.5.2.3.2          Case Studies

4.5.2.3.2.1        Zoom and the Radisson Hotel Group

4.5.2.3.2.2        RingCentral and Original Cottages

4.5.2.4          Finance

4.5.2.4.1          Use Cases

4.5.2.4.1.1        Unlock the Potential of Hybrid Work

4.5.2.4.1.2        Discover the Benefits of Data Insights

4.5.2.4.2          Case Studies

4.5.2.4.2.1       RingCentral and First Bank

4.5.2.4.2.2        Zoom and Complyport

5.           Unified Communication as a Service–Market Dynamics

5.1         Market Drivers

5.1.1        Rise in Remote and Mobile Working

5.1.2        Increasing Demand For Unified communications as a service (UCaaS) From Both Large Enterprise And SMEs

5.2         Market Restraints

5.2.1        Concerns Regarding Data Security

5.3         Market Opportunities

5.3.1        Development of 5G Technology

5.4         Future Trends

5.4.1        Integration Of Artificial Intelligence into Unified communications as a service (UCaaS) Systems

5.5         Impact Analysis of Drivers and Restraints

6.           Unified Communication as a Service Market – US Analysis

6.1         Unified Communication as a Service Market: US Overview

6.2         Unified Communication as a Service Market – Revenue and Forecast to 2028 (US$ Million)

6.3         Top 5 Players

7.           Unified Communication as a Service Market Analysis – By Component

7.1         Overview

7.2         Unified Communication as a Service Market Breakdown, by Component, 2021 & 2028

7.3         Telephony

7.3.1        Overview

7.3.2        Telephony: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

7.4         Messaging

7.4.1        Overview

7.4.2        Messaging: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

7.5         Conferencing

7.5.1        Overview

7.5.2        Conferencing: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

7.6         Collaboration Platform and Others

7.6.1        Overview

7.6.2        Collaboration and Others: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

8.           Unified Communication as a Service Market Analysis – By Enterprise Size

8.1         Overview

8.2         Unified Communication as a Service Market Breakdown, by Enterprise Size, 2021 & 2028

8.3         Small And Medium Sized Enterprises

8.3.1        Overview

8.3.2        Small And Medium Sized Enterprises: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

8.4         Large Enterprises

8.4.1        Overview

8.4.2        Large Enterprises: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

9.           Unified Communication as a Service Market Analysis – By End User

9.1         Overview

9.2         Unified Communication as a Service Market Breakdown, by End-User, 2021 & 2028

9.3         IT and Telecom

9.3.1        Overview

9.3.2        IT and Telecom: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

9.4         BFSI

9.4.1        Overview

9.4.2        BFSI: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

9.5         Healthcare

9.5.1        Overview

9.5.2        Healthcare: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

9.6         Manufacturing

9.6.1        Overview

9.6.2        Manufacturing: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

9.7         Consumer Goods and Retail

9.7.1        Overview

9.7.2        Consumer Goods and Retail: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

9.8         Travel and Hospitality

9.8.1        Overview

9.8.2        Travel and Hospitality: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

9.9         Transportation and Logistics

9.9.1        Overview

9.9.2        Transportation and Logistics: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

9.10      Others

9.10.1     Overview

9.10.2     Others: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million)

10.        Impact Of COVID-19 Pandemic on US Unified Communication as a Service

10.1      Overview

10.2      US: Impact assessment of COVID-19 Pandemic

11.        Industry Landscape

11.1      Overview

11.2      Market Initiative

11.3      New Product Development

11.4      Merger and Acquisition

12.        Company Profiles

12.1      BT Group Plc

12.1.1     Key Facts

12.1.2     Business Description

12.1.3     Products and Services

12.1.4     Financial Overview

12.1.5     SWOT Analysis

12.1.6     Key Developments

12.2      Cisco Systems Inc

12.2.1     Key Facts

12.2.2     Business Description

12.2.3     Products and Services

12.2.4     Financial Overview

12.2.5     SWOT Analysis

12.2.6     Key Developments

12.3      Google LLC

12.3.1     Key Facts

12.3.2     Business Description

12.3.3     Products and Services

12.3.4     Financial Overview

12.3.5     SWOT Analysis

12.3.6     Key Developments

12.4      International Business Machines Corp

12.4.1     Key Facts

12.4.2     Business Description

12.4.3     Products and Services

12.4.4     Financial Overview

12.4.5     SWOT Analysis

12.4.6     Key Developments

12.5      Microsoft Corp

12.5.1     Key Facts

12.5.2     Business Description

12.5.3     Products and Services

12.5.4     Financial Overview

12.5.5     SWOT Analysis

12.5.6     Key Developments

12.6      Zoom Video Communications Inc

12.6.1     Key Facts

12.6.2     Business Description

12.6.3     Products and Services

12.6.4     Financial Overview

12.6.5     SWOT Analysis

12.6.6     Key Developments

12.7      8X8 Inc

12.7.1     Key Facts

12.7.2     Business Description

12.7.3     Products and Services

12.7.4     Financial Overview

12.7.5     SWOT Analysis

12.7.6     Key Developments

12.8      Intermedia Inc

12.8.1     Key Facts

12.8.2     Business Description

12.8.3     Products and Services

12.8.4     Financial Overview

12.8.5     SWOT Analysis

12.8.6     Key Developments

12.9      RingCentral Inc

12.9.1     Key Facts

12.9.2     Business Description

12.9.3     Products and Services

12.9.4     Financial Overview

12.9.5     SWOT Analysis

12.9.6     Key Developments

12.10   NEC Corp

12.10.1  Key Facts

12.10.2  Business Description

12.10.3  Products and Services

12.10.4  Financial Overview

12.10.5  SWOT Analysis

12.10.6  Key Developments

13.        Appendix

13.1      About The Insight Partners

13.2      Glossary of Terms

LIST OF TABLES

Table 1.             Unified Communication as a Service Market – Revenue and Forecast to 2028 (US$ Million)

Table 2.             US Unified Communication as a Service Market, Revenue and Forecast To 2028 – By Component (US$ Million)

Table 3.             US Unified Communication as a Service Market, Revenue and Forecast To 2028 – By Enterprise Size (US$ Million)

Table 4.             US Unified Communication as a Service Market, Revenue and Forecast To 2028 – By End-User (US$ Million)

Table 5.             Glossary of Term: Unified Communication as a Service Market

LIST OF FIGURES

Figure 1.           Unified Communication as a Service Market Segmentation

Figure 2.           The US Unified Communication as a Service Overview

Figure 3.           Telephony Segment to Show Remarkable Traction During Forecast Period

Figure 4.           Large Enterprises Segment to Dominated the Market

Figure 5.           IT and Telecom Segment to Dominated the Market

Figure 6.           US – PEST Analysis

Figure 7.           Ecosystem Analysis

Figure 8.           Expert Opinion

Figure 9.           Unified Communication as a Service Market Impact Analysis of Drivers, Restraints, and Trend

Figure 10.        Unified Communication as a Service Market – Revenue and Forecast to 2028 (US$ Million)

Figure 11.        Top 5 Players

Figure 12.        Unified Communication as a Service Market Breakdown, by Component (2021 and 2028)

Figure 13.        Telephony: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 14.        Messaging: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 15.        Conferencing: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 16.        Collaboration and Others: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 17.        Unified Communication as a Service Market Breakdown, by Enterprise Size (2021 and 2028)

Figure 18.        Small And Medium Sized Enterprises: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 19.        Large Enterprises: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 20.        Unified Communication as a Service Market Breakdown, by End-User (2021 and 2028)

Figure 21.        IT and Telecom: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 22.        BFSI: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 23.        Healthcare: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 24.        Manufacturing: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 25.        Consumer Goods and Retail: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 26.        Travel and Hospitality: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 27.        Transportation and Logistics: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 28.        Others: Unified Communication As A Service Market – Revenue, and Forecast to 2028 (US$ Million))

Figure 29.        Impact of the COVID-19 Pandemic in the US Market