South America Customer Care BPO Market
Historic Data:    |   Base Year: 2023   |   Forecast Period: 2024-2031
Forecast to 2028 - COVID-19 Impact and Regional Analysis - by Solution (Onshore Outsourcing, Offshore Outsourcing, and Nearshore Outsourcing) and End User (BFSI, IT and Telecommunication, Retail and E-Commerce, Manufacturing, Healthcare and Pharmaceutical, Transport and Logistics, Media and Communication, Automotive, and Others)

No. of Pages: 107    |    Report Code: BMIRE00028659    |    Category: Technology, Media and Telecommunications

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South America Customer Care BPO Market

1. Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 South America Customer Care BPO Market - By Solution
1.3.2 South America Customer Care BPO Market - By End User
1.3.3 South America Customer Care BPO Market- By Country
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. South America Customer Care BPO Market Landscape
4.1 Market Overview
4.2 South America PEST Analysis
4.3 Ecosystem Analysis
4.4 Expert Opinion
5. South America Customer Care BPO Market - Key Market Dynamics
5.1 Market Drivers
5.1.1 Rising Focus of Organizations on Ensuring Greater Customer Satisfaction
5.1.2 Huge Cost Benefits Conferred by Outsourcing Customer Care Services
5.2 Restraint
5.2.1 Concerns Regarding Data Security and Privacy
5.3 Opportunity
5.3.1 Progressive IT and Telecommunications Sector
5.4 Future Trend
5.4.1 Emergence of Technologies such as Artificial Intelligence and Cloud Computing
5.5 Impact Analysis of Drivers and Restraints
6. Customer Care BPO Market - South America Analysis
6.1 South America Customer Care BPO Market Overview
6.2 South America Customer Care BPO Market - Revenue and Forecast to 2028 (US$ Million)
7. South America Customer Care BPO Market Analysis - By Solution
7.1 Overview
7.2 South America Customer Care BPO Market, By Solution (2022 and 2028)
7.3 Nearshore Outsourcing
7.3.1 Overview
7.3.2 Nearshore Outsourcing: Customer Care BPO Market - Revenue, and Forecast to 2028 (US$ Million)
7.4 Onshore Outsourcing
7.4.1 Overview
7.4.2 Onshore Outsourcing: Customer Care BPO Market - Revenue, and Forecast to 2028 (US$ Million)
7.5 Offshore Outsourcing
7.5.1 Overview
7.5.2 Offshore Outsourcing: Customer Care BPO Market - Revenue, and Forecast to 2028 (US$ Million)
8. South America Customer Care BPO Market Analysis - By End User
8.1 Overview
8.2 South America Customer Care BPO Market, By End User (2022 and 2028)
8.3 IT and Telecommunication
8.3.1 Overview
8.3.2 IT and Telecommunication: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
8.4 BFSI
8.4.1 Overview
8.4.2 BFSI: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
8.5 Retail and E-Commerce
8.5.1 Overview
8.5.2 Retail and E-Commerce: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
8.6 Manufacturing
8.6.1 Overview
8.6.2 Manufacturing: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
8.7 Transport and Logistics
8.7.1 Overview
8.7.2 Transport and Logistics: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
8.8 Healthcare and Pharmaceutical
8.8.1 Overview
8.8.2 Healthcare and Pharmaceutical: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
8.9 Media and Communication
8.9.1 Overview
8.9.2 Media and Communication: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
8.10 Automotive
8.10.1 Overview
8.10.2 Automotive: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
8.11 Others
8.11.1 Overview
8.11.2 Others: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
9. South America Customer Care BPO Market - Country Analysis
9.1 Overview
9.1.1 South America Customer Care BPO Market Breakdown, by Country
9.1.1.1 Brazil Customer Care BPO Market, Revenue and Forecast to 2028
9.1.1.1.1 Brazil Customer Care BPO Market Breakdown, By Solution
9.1.1.1.2 Brazil Customer Care BPO Market Breakdown, By End User
9.1.1.2 Argentina Customer Care BPO Market, Revenue and Forecast to 2028
9.1.1.2.1 Argentina Customer Care BPO Market Breakdown, By Solution
9.1.1.2.2 Argentina Customer Care BPO Market Breakdown, By End User
9.1.1.3 Rest of SAM Customer Care BPO Market, Revenue and Forecast to 2028
9.1.1.3.1 Rest of SAM Customer Care BPO Market Breakdown, By Solution
9.1.1.3.2 Rest of SAM Customer Care BPO Market Breakdown, By End User
10. Industry Landscape
10.1 Overview
10.2 Market Initiative
10.3 Merger and Acquisition
11. Company Profiles
11.1 Comdata SpA
11.1.1 Key Facts
11.1.2 Business Description
11.1.3 Products and Services
11.1.4 Financial Overview
11.1.5 SWOT Analysis
11.1.6 Key Developments
11.2 Concentrix Corp
11.2.1 Key Facts
11.2.2 Business Description
11.2.3 Products and Services
11.2.4 Financial Overview
11.2.5 SWOT Analysis
11.2.6 Key Developments
11.3 Telus International Cda Inc
11.3.1 Key Facts
11.3.2 Business Description
11.3.3 Products and Services
11.3.4 Financial Overview
11.3.5 SWOT Analysis
11.3.6 Key Developments
11.4 Foundever Operating Corp
11.4.1 Key Facts
11.4.2 Business Description
11.4.3 Products and Services
11.4.4 Financial Overview
11.4.5 SWOT Analysis
11.4.6 Key Developments
11.5 TTEC Holdings Inc
11.5.1 Key Facts
11.5.2 Business Description
11.5.3 Products and Services
11.5.4 Financial Overview
11.5.5 SWOT Analysis
11.5.6 Key Developments
11.6 Teleperformance SE
11.6.1 Key Facts
11.6.2 Business Description
11.6.3 Products and Services
11.6.4 Financial Overview
11.6.5 SWOT Analysis
11.6.6 Key Developments
11.7 Webhelp Inc
11.7.1 Key Facts
11.7.2 Business Description
11.7.3 Products and Services
11.7.4 Financial Overview
11.7.5 SWOT Analysis
11.7.6 Key Developments
11.8 Alorica Inc
11.8.1 Key Facts
11.8.2 Business Description
11.8.3 Products and Services
11.8.4 Financial Overview
11.8.5 SWOT Analysis
11.8.6 Key Developments
12. Appendix
12.1 About The Insight Partners
12.2 Word Index

LIST OF TABLES
Table 1. South America Customer Care BPO Market - Revenue and Forecast to 2028 (US$ Million)
Table 2. South America Customer Care BPO Market, Revenue and Forecast To 2028 - By Country (US$ Million)
Table 3. Brazil Customer Care BPO Market, Revenue and Forecast to 2028 - By Solution (US$ Million)
Table 4. Brazil Customer Care BPO Market, Revenue and Forecast to 2028 - By End User (US$ Million)
Table 5. Argentina Customer Care BPO Market, Revenue and Forecast to 2028 - By Solution (US$ Million)
Table 6. Argentina Customer Care BPO Market, Revenue and Forecast to 2028 - By End User (US$ Million)
Table 7. Rest of SAM Customer Care BPO Market, Revenue and Forecast to 2028 - By Solution (US$ Million)
Table 8. Rest of SAM Customer Care BPO Market, Revenue and Forecast to 2028 - By End User (US$ Million)
Table 9. List of Abbreviation

LIST OF FIGURES
Figure 1. South America Customer Care BPO Market Segmentation
Figure 2. South America Customer Care BPO Market Segmentation - By Country
Figure 3. South America Customer Care BPO Market Overview
Figure 4. South America Customer Care BPO Market, by Solution
Figure 5. South America Customer Care BPO Market, by Country
Figure 6. SAM: PEST Analysis
Figure 7. Expert Opinion
Figure 8. South America Customer Care BPO Market Impact Analysis of Drivers and Restraints
Figure 9. South America Customer Care BPO Market - Revenue and Forecast to 2028 (US$ Million)
Figure 10. South America Customer Care BPO Market Revenue Share, By Solution (2022 and 2028)
Figure 11. South America Nearshore Outsourcing: Customer Care BPO Market - Revenue, and Forecast to 2028 (US$ Million)
Figure 12. South America Onshore Outsourcing: Customer Care BPO Market - Revenue, and Forecast to 2028 (US$ Million)
Figure 13. South America Offshore Outsourcing: Customer Care BPO Market - Revenue, and Forecast to 2028 (US$ Million)
Figure 14. South America Customer Care BPO Market Revenue Share, By End User (2022 and 2028)
Figure 15. South America IT and Telecommunication: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 16. South America BFSI: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 17. South America Retail and E-Commerce: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 18. South America Manufacturing: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 19. South America Transport and Logistics: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 20. South America Healthcare and Pharmaceutical: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 21. South America Media and Communication: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 22. South America Automotive: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 23. South America Others: Customer Care BPO Market- Revenue and Forecast to 2028 (US$ Million)
Figure 24. South America: Customer Care BPO Market, by Key Country - Revenue (2022) (US$ Million)
Figure 25. South America Customer Care BPO Market Breakdown, by Country, 2022 & 2028 (%)
Figure 26. Brazil Customer Care BPO Market, Revenue and Forecast to 2028 (US$ Million)
Figure 27. Argentina Customer Care BPO Market, Revenue and Forecast to 2028 (US$ Million)
Figure 28. Rest of SAM Customer Care BPO Market, Revenue and Forecast to 2028 (US$ Million)

The List of Companies - South America Customer Care BPO Market

1. Alorica Inc
2. Comdata SpA
3. Concentrix Corp
4. Foundever Operating Corp
5. Teleperformance SE
6. Telus International Cda Inc
7. TTEC Holdings Inc
8. Webhelp Inc