North America IT Operations and Service Management Market to 2031 - By Size, Share, Growth by End User and Forecast

1. Introduction

1.1 Business Market Insights Research Report Guidance

1.2 Market Segmentation

2. Executive Summary

2.1 Key Market Insights

2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research

3.2 Primary Research

3.2.1 Hypothesis formulation:
3.2.2 Macro-economic factor analysis:
3.2.3 Developing base number:
3.2.4 Data Triangulation:
3.2.5 Country level data:

4. North America IT Operations and Service Management Market Landscape

4.1 Market Overview

4.2 Porter's Five Forces Analysis

4.2.1 Bargaining Power of Suppliers
4.2.2 Bargaining Power of Buyers
4.2.3 Threat of New Entrants
4.2.4 Competitive Rivalry
4.2.5 Threat of Substitutes

4.3 Ecosystem Analysis

4.3.1 Raw Material Suppliers
4.3.2 Manufacturers
4.3.3 Distributors/Suppliers
4.3.4 End Users

5. North America IT Operations and Service Management Market – Key Market Dynamics

5.1 Growth Drivers

5.1.1 Growing Adoption of Remote Work Culture
5.1.2 Rising BYOD Trend
5.1.3 Increasing Complexity of IT Infrastructure

5.2 Market Opportunities

5.2.1 Incorporation of AI in ITOSM

5.3 Future Trends

5.3.1 Shift Toward Cloud-Based Solutions

5.4 Impact of Drivers and Restraints

6. North America IT Operations and Service Management Market Regional Analysis

6.1 North America IT Operations and Service Management Market Overview

6.2 North America IT Operations and Service Management Market Revenue 2021-2031 (US$ Million)

6.3 North America IT Operations and Service Management Market Forecast Analysis

7. North America IT Operations and Service Management Market Analysis – by Type

7.1 Solution

7.1.1 Overview
7.1.2 Solution: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

7.2 Services

7.2.1 Overview
7.2.2 Services: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

8. North America IT Operations and Service Management Market Analysis – by Application

8.1 Operation

8.1.1 Overview
8.1.2 Operation: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

8.2 Performance Management

8.2.1 Overview
8.2.2 Performance Management: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

8.3 Dashboard Reporting

8.3.1 Overview
8.3.2 Dashboard Reporting: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

8.4 Analytics

8.4.1 Overview
8.4.2 Analytics: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

8.5 Configuration Automation

8.5.1 Overview
8.5.2 Configuration Automation: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

8.6 Discovery

8.6.1 Overview
8.6.2 Discovery: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

8.7 Others

8.7.1 Overview
8.7.2 Others: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

9. North America IT Operations and Service Management Market Analysis – by Deployment

9.1 Cloud

9.1.1 Overview
9.1.2 Others: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

9.2 On Premises

9.2.1 Overview
9.2.2 Others: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

10. North America IT Operations and Service Management Market – North America Analysis

10.1 North America

10.1.1 North America IT Operations and Service Management Market Breakdown, by Key Country, 2025 and 2031 (%)
10.1.1.1 North America IT Operations and Service Management Market – Revenue and Forecast Analysis – by Country
10.1.1.1 US: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

10.1.1.1.1 US: North America IT Operations and Service Management Market Breakdown, by Type
10.1.1.1.2 US: North America IT Operations and Service Management Market Breakdown, by Application
10.1.1.1.3 US: North America IT Operations and Service Management Market Breakdown, by Deployment

10.1.1.2 Canada: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

10.1.1.2.1 Canada: North America IT Operations and Service Management Market Breakdown, by Type
10.1.1.2.2 Canada: North America IT Operations and Service Management Market Breakdown, by Application
10.1.1.2.3 Canada: North America IT Operations and Service Management Market Breakdown, by Deployment

10.1.1.3 Mexico: North America IT Operations and Service Management Market – Revenue and Forecast to 2031 (US$ Million)

10.1.1.3.1 Mexico: North America IT Operations and Service Management Market Breakdown, by Type
10.1.1.3.2 Mexico: North America IT Operations and Service Management Market Breakdown, by Application
10.1.1.3.3 Mexico: North America IT Operations and Service Management Market Breakdown, by Deployment

11. Competitive Landscape

11.1 Heat Map Analysis

11.2 Company Positioning and Concentration

12. North America IT Operations and Service Management Market Industry Landscape

12.1 Overview

12.2 Mergers and Acquisitions

12.3 Agreements, Collaborations, and Joint Ventures

12.4 New Product Launches

12.5 Expansions and Other Strategic Developments

13. Company Profiles

13.1 Fujitsu Ltd

13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments

13.2 Oracle Corp

13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments

13.3 BMC Software, Inc.

13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments

13.4 Happiest Minds

13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments

13.5 ServiceNow Inc

13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments

13.6 NTT Data Corp

13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments

13.7 PROV INTERNATIONAL INC.

13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments

13.8 International Business Machines Corp

13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments

13.9 Ivanti

13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments

13.10 Lumen Technologies Inc

13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments

13.11 Broadcom Inc

13.11.1 Key Facts
13.11.2 Business Description
13.11.3 Products and Services
13.11.4 Financial Overview
13.11.5 SWOT Analysis
13.11.6 Key Developments

13.12 DELL, INC.

13.12.1 Key Facts
13.12.2 Business Description
13.12.3 Products and Services
13.12.4 Financial Overview
13.12.5 SWOT Analysis
13.12.6 Key Developments

13.13 Juniper Networks Inc

13.13.1 Key Facts
13.13.2 Business Description
13.13.3 Products and Services
13.13.4 Financial Overview
13.13.5 SWOT Analysis
13.13.6 Key Developments

13.14 Zoho Corp Pvt Ltd

13.14.1 Key Facts
13.14.2 Business Description
13.14.3 Products and Services
13.14.4 Financial Overview
13.14.5 SWOT Analysis
13.14.6 Key Developments

13.15 Lenovo Group Ltd

13.15.1 Key Facts
13.15.2 Business Description
13.15.3 Products and Services
13.15.4 Financial Overview
13.15.5 SWOT Analysis
13.15.6 Key Developments

13.16 Rackspace Technology Inc

13.16.1 Key Facts
13.16.2 Business Description
13.16.3 Products and Services
13.16.4 Financial Overview
13.16.5 SWOT Analysis
13.16.6 Key Developments

13.17 Telefonaktiebolaget LM Ericsson

13.17.1 Key Facts
13.17.2 Business Description
13.17.3 Products and Services
13.17.4 Financial Overview
13.17.5 SWOT Analysis
13.17.6 Key Developments

13.18 Open Text Corp

13.18.1 Key Facts
13.18.2 Business Description
13.18.3 Products and Services
13.18.4 Financial Overview
13.18.5 SWOT Analysis
13.18.6 Key Developments

14. Appendix

14.1 About Business Market Insights