1.           Introduction

1.1          Study Scope

1.2          The Insight Partners Research Report Guidance

1.3          Market Segmentation

2.           Key Takeaways

3.           Research Methodology

3.1          Coverage

3.2          Secondary Research

3.3          Primary Research

4.           North America Digital Business Support System (BSS) Market Landscape

4.1          Market Overview

4.2          Porters Five Forces Analysis

4.2.1          Bargaining Power of Buyers

4.2.2          Bargaining Power of Suppliers

4.2.3          Threat to New Entrants

4.2.4          Threat to Substitutes

4.2.5          Competitive Rivalry

4.3          Ecosystem Analysis

4.4          Expert Opinion

5.           North America Digital Business Support System (BSS) Market – Key Market Dynamics

5.1          Market Drivers

5.1.1          Flow of Telecommunication Companies Toward Comprehensive Digital Offering

5.1.2          Emergence of Advanced and Easy-to-Use Digital BSS Solutions

5.2          Market Restraints

5.2.1          Scarcity of Awareness and Expertise About Digital BSS Solutions

5.3          Future Trends

5.3.1          Requirement for continuous innovation by digital BSS vendors

5.4          Market Opportunities

5.4.1          Ready to use digital BSS solution

5.5          Impact Analysis of Drivers and Restraints

6.           Digital Business Support System (BSS) Market – North America Analysis

6.1          North America Digital Business Support System (BSS) Market Overview

6.2          North America Digital Business Support System (BSS) Market Forecast and Analysis

7.           North America Digital Business Support System (BSS) Market Analysis – By Component

7.1          Overview

7.2          North America Digital Business Support System (BSS) Market Breakdown, By Component 2019 & 2027 (%)

7.3          Solution

7.3.1          Overview

7.3.2          Solution: Digital Business Support System (BSS) Market Forecast and Analysis

7.4          Services

7.4.1          Overview

7.4.2          Services: Digital Business Support System (BSS) Market Forecast and Analysis

7.4.2.1             Professional Services

7.4.2.1.1             Overview

7.4.2.1.2             Professional Services: Digital Business Support System (BSS) Market Forecast and Analysis

7.4.2.1.2.1        License and Maintenance

7.4.2.1.2.1.1       Overview

7.4.2.1.2.1.2       License and Maintenance: Digital Business Support System (BSS) Market Forecast and Analysis

7.4.2.1.2.2        Consulting

7.4.2.1.2.2.1       Overview

7.4.2.1.2.2.2       Consulting: Digital Business Support System (BSS) Market Forecast and Analysis

7.4.2.1.2.3        Implementation

7.4.2.1.2.3.1       Overview

7.4.2.1.2.3.2       Implementation: Digital Business Support System (BSS) Market Forecast and Analysis

7.4.2.1.2.4        Training & Education Service

7.4.2.1.2.4.1       Overview

7.4.2.1.2.4.2       Training & Education Service: Digital Business Support System (BSS) Market Forecast and Analysis

7.4.2.2             Managed Services

7.4.2.2.1             Overview

7.4.2.2.2             Managed Services: Digital Business Support System (BSS) Market Forecast and Analysis

8.           North America Digital Business Support System (BSS) Market – Country Analysis

8.1          Overview

8.1.1          North America: Digital Business Support System (BSS) Market, by Key Country

8.1.1.1             US: Digital Business Support System (BSS) Market – Revenue and Forecast to 2027 (US$ Million)

8.1.1.1.1             US: Digital Business Support System (BSS) Market, By Component

8.1.1.1.1.1        US: Digital Business Support System (BSS) Market, By Services

8.1.1.1.1.1.1       US: Digital Business Support System (BSS) Market, By Professional Services

8.1.1.2             Canada: Digital Business Support System (BSS) Market – Revenue and Forecast to 2027 (US$ Million)

8.1.1.2.1             Canada: Digital Business Support System (BSS) Market, By Component

8.1.1.2.1.1        Canada: Digital Business Support System (BSS) Market, By Services

8.1.1.2.1.1.1       Canada: Digital Business Support System (BSS) Market, By Professional Services

8.1.1.3             Mexico: Digital Business Support System (BSS) Market – Revenue and Forecast to 2027 (US$ Million)

8.1.1.3.1             Mexico: Digital Business Support System (BSS) Market, By Component

8.1.1.3.1.1        Mexico: Digital Business Support System (BSS) Market, By Services

8.1.1.3.1.1.1       Mexico: Digital Business Support System (BSS) Market, By Professional Services

9.           North America Digital Business Support System (BSS) Market- COVID-19 Impact Analysis

9.1          North America

10.        Industry Landscape

10.1        Overview

10.2        Market Initiative

10.3        New Product Development

10.4        Merger and Acquisition

11.        Company Profiles

11.1        Amdocs Limited

11.1.1        Key Facts

11.1.2        Business Description

11.1.3        Products and Services

11.1.4        Financial Overview

11.1.5        SWOT Analysis

11.1.6        Key Developments

11.2        Huawei Technologies Co., Ltd.

11.2.1        Key Facts

11.2.2        Business Description

11.2.3        Products and Services

11.2.4        Financial Overview

11.2.5        SWOT Analysis

11.2.6        Key Developments

11.3        Telefonaktiebolaget LM Ericsson

11.3.1        Key Facts

11.3.2        Business Description

11.3.3        Products and Services

11.3.4        Financial Overview

11.3.5        SWOT Analysis

11.3.6        Key Developments

11.4        NetCracker Technology Corporation

11.4.1        Key Facts

11.4.2        Business Description

11.4.3        Products and Services

11.4.4        Financial Overview

11.4.5        SWOT Analysis

11.4.6        Key Developments

11.5        CSG Systems International, Inc.

11.5.1        Key Facts

11.5.2        Business Description

11.5.3        Products and Services

11.5.4        Financial Overview

11.5.5        SWOT Analysis

11.5.6        Key Developments

11.6        Optiva Inc.

11.6.1        Key Facts

11.6.2        Business Description

11.6.3        Products and Services

11.6.4        Financial Overview

11.6.5        SWOT Analysis

11.6.6        Key Developments

11.7        Nokia Corporation

11.7.1        Key Facts

11.7.2        Business Description

11.7.3        Products and Services

11.7.4        Financial Overview

11.7.5        SWOT Analysis

11.7.6        Key Developments

11.8        Capgemini SE

11.8.1        Key Facts

11.8.2        Business Description

11.8.3        Products and Services

11.8.4        Financial Overview

11.8.5        SWOT Analysis

11.8.6        Key Developments

11.9        ZTE Corporation

11.9.1        Key Facts

11.9.2        Business Description

11.9.3

11.9.4        Products and Services

11.9.5        Financial Overview

11.9.6        SWOT Analysis

11.9.7        Key Developments

11.10     Alepo

11.10.1      Key Facts

11.10.2      Business Description

11.10.3      Products and Services

11.10.4      Financial Overview

11.10.5      SWOT Analysis

11.10.6      Key Developments

11.11     Sigma Software

11.11.1      Key Facts

11.11.2      Business Description

11.11.3      Products and Services

11.11.4      Financial Overview

11.11.5      SWOT Analysis

11.11.6      Key Developments

11.12     Cerillion plc

11.12.1      Key Facts

11.12.2      Business Description

11.12.3      Products and Services

11.12.4      Financial Overview

11.12.5      SWOT Analysis

11.12.6      Key Developments

11.13     STERLITE TECH

11.13.1      Key Facts

11.13.2      Business Description

11.13.3      Products and Services

11.13.4      Financial Overview

11.13.5      SWOT Analysis

11.13.6      Key Developments

11.14     Comarch SA

11.14.1      Key Facts

11.14.2      Business Description

11.14.3      Products and Services

11.14.4      Financial Overview

11.14.5      SWOT Analysis

11.14.6      Key Developments

11.15     Accenture

11.15.1      Key Facts

11.15.2      Business Description

11.15.3      Products and Services

11.15.4      Financial Overview

11.15.5      SWOT Analysis

11.15.6      Key Developments

11.16     Infosys Ltd.

11.16.1      Key Facts

11.16.2      Business Description

11.16.3      Products and Services

11.16.4      Financial Overview

11.16.5      SWOT Analysis

11.16.6      Key Developments

11.17     Oracle Corporation

11.17.1      Key Facts

11.17.2      Business Description

11.17.3      Products and Services

11.17.4      Financial Overview

11.17.5      SWOT Analysis

11.17.6      Key Developments

11.18     BEARINGPOINT

11.18.1      Key Facts

11.18.2      Business Description

11.18.3      Products and Services

11.18.4      Financial Overview

11.18.5      SWOT Analysis

11.18.6      Key Developments

11.19     Tata Consultancy Services Limited

11.19.1      Key Facts

11.19.2      Business Description

11.19.3      Products and Services

11.19.4      Financial Overview

11.19.5      SWOT Analysis

11.19.6      Key Developments

11.20     FTS – Formula Telecom Solutions Ltd

11.20.1      Key Facts

11.20.2      Business Description

11.20.3      Products and Services

11.20.4      Financial Overview

11.20.5      SWOT Analysis

11.20.6      Key Developments

11.21     MATRIXX SOFTWARE

11.21.1      Key Facts

11.21.2      Business Description

11.21.3      Products and Services

11.21.4      Financial Overview

11.21.5      SWOT Analysis

11.21.6      Key Developments

11.22     MIND CTI

11.22.1      Key Facts

11.22.2      Business Description

11.22.3      Products and Services

11.22.4      Financial Overview

11.22.5      SWOT Analysis

11.22.6      Key Developments

11.23     IBM Corporation

11.23.1      Key Facts

11.23.2      Business Description

11.23.3      Products and Services

11.23.4      Financial Overview

11.23.5      SWOT Analysis

11.23.6      Key Developments

12.        Appendix

12.1        About The Insight Partners

12.2        Word Index

LIST OF TABLES

Table 1.              North America Digital Business Support System (BSS) market, Revenue and Forecast to 2027 (US$ Mn)

Table 2.              US: Digital Business Support System (BSS) Market, By Component –Revenue and Forecast to 2027 (US$ Million)

Table 3.              US: Digital Business Support System (BSS) Market, By Services –Revenue and Forecast to 2027 (US$ Million)

Table 4.              US: Digital Business Support System (BSS) Market, By Professional Services –Revenue and Forecast to 2027 (US$ Million)

Table 5.              Canada: Digital Business Support System (BSS) Market, By Component – Revenue and Forecast to 2027 (US$ Million)

Table 6.              Canada: Digital Business Support System (BSS) Market, By Services – Revenue and Forecast to 2027 (US$ Million)

Table 7.              Canada: Digital Business Support System (BSS) Market, By Professional Services – Revenue and Forecast to 2027 (US$ Million)

Table 8.              Mexico: Digital Business Support System (BSS) Market, By Component – Revenue and Forecast to 2027 (US$ Million)

Table 9.              Mexico: Digital Business Support System (BSS) Market, By Services – Revenue and Forecast to 2027 (US$ Million)

Table 10.            Mexico: Digital Business Support System (BSS) Market, By Professional Services – Revenue and Forecast to 2027 (US$ Million)

Table 11.            List of Abbreviation

LIST OF FIGURES

Figure 1.            North America Digital Business Support System (BSS) Market Segmentation

Figure 2.            North America Digital Business Support System (BSS) Market Segmentation – By Country

Figure 3.            North America Digital Business Support System (BSS) Market Overview

Figure 4.            Services Segment is Expected to Dominate the Market by Component

Figure 5.            Managed services Segment held Largest Market Share in 2019

Figure 6.            License and Maintenance held Largest Market Share in 2019

Figure 7.            US held Largest Market Share in 2019

Figure 8.            Porter’s Five Forces Analysis

Figure 9.            Expert Opinion

Figure 10.          North America Digital Business Support System (BSS) Market: Impact Analysis of Drivers and Restraints

Figure 11.          North America Digital Business Support System (BSS) Market Forecast and Analysis, (US$ Mn)

Figure 12.          North America Digital Business Support System (BSS) Market Breakdown, by Component, 2019 & 2027 (%)

Figure 13.          North America Solution: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 14.          North America Services: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 15.          North America Professional Services: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 16.          North America License and Maintenance: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 17.          North America Consulting: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 18.          North America Implementation: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 19.          North America Training & Education Service: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 20.          North America Managed Services: Digital Business Support System (BSS) Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 21.          North America: Digital Business Support System (BSS) Market Revenue Share, by Key Country (2019 and 2027)

Figure 22.          US: Digital Business Support System (BSS) Market – Revenue and Forecast to 2027 (US$ Million)

Figure 23.          Canada: Digital Business Support System (BSS) Market – Revenue and Forecast to 2027 (US$ Million)

Figure 24.          Mexico: Digital Business Support System (BSS) Market – Revenue and Forecast to 2027 (US$ Million)

Figure 25.          Impact of COVID-19 Pandemic in North American Country Markets