Middle East and Africa Customer Communication Management Market : Table of Contents

1. Introduction

1.1 Report Guidance

1.2 Market Segmentation

2. Executive Summary

2.1 Key Market Insights

2.2 Market Attractiveness

3. Research Methodology

3.1 Secondary Research

3.2 Primary Research

3.2.1 Data Triangulation and Validation

4. Middle East and Africa Customer Communication Management Market Landscape

4.1 Overview

4.3 Ecosystem Analysis

4.3.1 List of Vendors in the Value Chain

5. Middle East and Africa Customer Communication Management Market – Key Market Dynamics

5.1 Market Drivers

5.2 Market Restraints

5.3 Market Opportunities

5.4 Future Trends

5.5 Impact of Drivers and Restraints

6. Middle East and Africa Customer Communication Management Market Regional Analysis

6.2 Middle East and Africa Customer Communication Management Market Revenue 2020-2028 (US$ Million)

6.3 Middle East and Africa Customer Communication Management Market Forecast Analysis

7. Middle East and Africa Customer Communication Management Market Analysis – by Component

7.1 Solution

7.1.1 Overview
7.1.2 Solution: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

7.2 Services

7.2.1 Overview
7.2.2 Services: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

8. Middle East and Africa Customer Communication Management Market Analysis – by Deployment

8.1 Cloud-based

8.1.1 Overview
8.1.2 Cloud-based: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

8.2 On-Premise

8.2.1 Overview
8.2.2 On-Premise: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

9. Middle East and Africa Customer Communication Management Market Analysis – by Enterprise Size

9.1 Small

9.1.1 Overview
9.1.2 Small: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

9.2 Medium-Size Enterprises

9.2.1 Overview
9.2.2 Medium-Size Enterprises: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

9.3 Large Enterprises

9.3.1 Overview
9.3.2 Large Enterprises: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

10. Middle East and Africa Customer Communication Management Market Analysis – by Industry

10.1 BFSI

10.1.1 Overview
10.1.2 BFSI: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

10.2 IT & Telecom

10.2.1 Overview
10.2.2 IT & Telecom: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

10.3 Manufacturing

10.3.1 Overview
10.3.2 Manufacturing: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

10.4 Retail

10.4.1 Overview
10.4.2 Retail: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

10.5 Energy & Utilities

10.5.1 Overview
10.5.2 Energy & Utilities: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

10.6 Government

10.6.1 Overview
10.6.2 Government: Middle East and Africa Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)

11. Middle East and Africa Customer Communication Management Market – Middle East and Africa Analysis

11.1 Overview

11.2 Middle East and Africa

11.2.1 Middle East and Africa Customer Communication Management Market Breakdown, by Key Country, 2023 and 2028 (%)
11.2.1.1 Middle East and Africa Customer Communication Management Market – Revenue and Forecast Analysis – by Country
11.2.1.1 South Africa: Middle East and Africa Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)

11.2.1.1.1 South Africa: Middle East and Africa Customer Communication Management Market Breakdown, by Component
11.2.1.1.2 South Africa: Middle East and Africa Customer Communication Management Market Breakdown, by Deployment
11.2.1.1.3 South Africa: Middle East and Africa Customer Communication Management Market Breakdown, by Enterprise Size
11.2.1.1.4 South Africa: Middle East and Africa Customer Communication Management Market Breakdown, by Industry

11.2.1.2 Saudi Arabia: Middle East and Africa Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)

11.2.1.2.1 Saudi Arabia: Middle East and Africa Customer Communication Management Market Breakdown, by Component
11.2.1.2.2 Saudi Arabia: Middle East and Africa Customer Communication Management Market Breakdown, by Deployment
11.2.1.2.3 Saudi Arabia: Middle East and Africa Customer Communication Management Market Breakdown, by Enterprise Size
11.2.1.2.4 Saudi Arabia: Middle East and Africa Customer Communication Management Market Breakdown, by Industry

11.2.1.3 UAE: Middle East and Africa Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)

11.2.1.3.1 UAE: Middle East and Africa Customer Communication Management Market Breakdown, by Component
11.2.1.3.2 UAE: Middle East and Africa Customer Communication Management Market Breakdown, by Deployment
11.2.1.3.3 UAE: Middle East and Africa Customer Communication Management Market Breakdown, by Enterprise Size
11.2.1.3.4 UAE: Middle East and Africa Customer Communication Management Market Breakdown, by Industry

11.2.1.4 Rest of Middle East and Africa: Middle East and Africa Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)

11.2.1.4.1 Rest of Middle East and Africa: Middle East and Africa Customer Communication Management Market Breakdown, by Component
11.2.1.4.2 Rest of Middle East and Africa: Middle East and Africa Customer Communication Management Market Breakdown, by Deployment
11.2.1.4.3 Rest of Middle East and Africa: Middle East and Africa Customer Communication Management Market Breakdown, by Enterprise Size
11.2.1.4.4 Rest of Middle East and Africa: Middle East and Africa Customer Communication Management Market Breakdown, by Industry

12. Competitive Landscape

12.1 Heat Map Analysis

12.2 Company Positioning and Concentration

13. Industry Landscape

13.1 Overview

13.2 Market Initiative

13.3 Partnerships and Collaborations

13.4 Other Developments

14. Company Profiles

14.1 Smart Communications

14.1.1 Key Facts
14.1.2 Business Description
14.1.3 Products and Services
14.1.4 Financial Overview
14.1.5 SWOT Analysis
14.1.6 Key Developments

14.2 Adobe

14.2.1 Key Facts
14.2.2 Business Description
14.2.3 Products and Services
14.2.4 Financial Overview
14.2.5 SWOT Analysis
14.2.6 Key Developments

14.3 Crawford Technologies

14.3.1 Key Facts
14.3.2 Business Description
14.3.3 Products and Services
14.3.4 Financial Overview
14.3.5 SWOT Analysis
14.3.6 Key Developments

14.4 Newgen Software Technologies Ltd

14.4.1 Key Facts
14.4.2 Business Description
14.4.3 Products and Services
14.4.4 Financial Overview
14.4.5 SWOT Analysis
14.4.6 Key Developments

14.5 Open Text Corporation

14.5.1 Key Facts
14.5.2 Business Description
14.5.3 Products and Services
14.5.4 Financial Overview
14.5.5 SWOT Analysis
14.5.6 Key Developments

14.6 MESSAGEPOINT INC.

14.6.1 Key Facts
14.6.2 Business Description
14.6.3 Products and Services
14.6.4 Financial Overview
14.6.5 SWOT Analysis
14.6.6 Key Developments

14.7 Oracle Corporation

14.7.1 Key Facts
14.7.2 Business Description
14.7.3 Products and Services
14.7.4 Financial Overview
14.7.5 SWOT Analysis
14.7.6 Key Developments

14.8 Doxim

14.8.1 Key Facts
14.8.2 Business Description
14.8.3 Products and Services
14.8.4 Financial Overview
14.8.5 SWOT Analysis
14.8.6 Key Developments

14.9 Capgemini

14.9.1 Key Facts
14.9.2 Business Description
14.9.3 Products and Services
14.9.4 Financial Overview
14.9.5 SWOT Analysis
14.9.6 Key Developments

15. Appendix

15.1 About Business Market Insights

15.2 List of Abbreviations

Middle East and Africa Customer Communication Management Market

Analysis By Component (Solution and Services), Deployment (Cloud-based and On-Premise), Enterprise Size (Small & Medium-Size Enterprises and Large Enterprises), and Industry (BFSI, IT & Telecom, Manufacturing, Retail, Energy & Utilities, Government, and Others)