1. Introduction
1.1 Report Guidance
1.2 Market Segmentation
2. Executive Summary
2.1 Key Market Insights
2.2 Market Attractiveness
3. Research Methodology
3.1 Secondary Research
3.2 Primary Research
- 3.2.1 Data Triangulation and Validation
4. Europe Customer Communication Management Market Landscape
4.1 Overview
4.3 Ecosystem Analysis
- 4.3.1 List of Vendors in the Value Chain
5. Europe Customer Communication Management Market – Key Market Dynamics
5.1 Market Drivers
5.2 Market Restraints
5.3 Market Opportunities
5.4 Future Trends
5.5 Impact of Drivers and Restraints
6. Europe Customer Communication Management Market Regional Analysis
6.2 Europe Customer Communication Management Market Revenue 2020-2028 (US$ Million)
6.3 Europe Customer Communication Management Market Forecast Analysis
7. Europe Customer Communication Management Market Analysis – by Component
7.1 Solution
- 7.1.1 Overview
- 7.1.2 Solution: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
7.2 Services
- 7.2.1 Overview
- 7.2.2 Services: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
8. Europe Customer Communication Management Market Analysis – by Deployment
8.1 Cloud-based
- 8.1.1 Overview
- 8.1.2 Cloud-based: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
8.2 On-Premise
- 8.2.1 Overview
- 8.2.2 On-Premise: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
9. Europe Customer Communication Management Market Analysis – by Enterprise Size
9.1 Small
- 9.1.1 Overview
- 9.1.2 Small: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
9.2 Medium-Size Enterprises
- 9.2.1 Overview
- 9.2.2 Medium-Size Enterprises: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
9.3 Large Enterprises
- 9.3.1 Overview
- 9.3.2 Large Enterprises: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
10. Europe Customer Communication Management Market Analysis – by Industry
10.1 BFSI
- 10.1.1 Overview
- 10.1.2 BFSI: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
10.2 IT & Telecom
- 10.2.1 Overview
- 10.2.2 IT & Telecom: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
10.3 Manufacturing
- 10.3.1 Overview
- 10.3.2 Manufacturing: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
10.4 Retail
- 10.4.1 Overview
- 10.4.2 Retail: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
10.5 Energy & Utilities
- 10.5.1 Overview
- 10.5.2 Energy & Utilities: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
10.6 Government
- 10.6.1 Overview
- 10.6.2 Government: Europe Customer Communication Management Market – Revenue and Forecast, 2020-2028 (US$ Million)
11. Europe Customer Communication Management Market – Europe Analysis
11.1 Overview
11.2 Europe
- 11.2.1 Europe Customer Communication Management Market Breakdown, by Key
Country, 2023 and 2028 (%)
- 11.2.1.1 Europe Customer Communication Management Market – Revenue and
Forecast Analysis – by Country
- 11.2.1.1 UK:
Europe Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)
- 11.2.1.1.1 UK: Europe Customer Communication Management Market Breakdown, by Component
- 11.2.1.1.2 UK: Europe Customer Communication Management Market Breakdown, by Deployment
- 11.2.1.1.3 UK: Europe Customer Communication Management Market Breakdown, by Enterprise Size
- 11.2.1.1.4 UK: Europe Customer Communication Management Market Breakdown, by Industry
- 11.2.1.2 Germany:
Europe Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)
- 11.2.1.2.1 Germany: Europe Customer Communication Management Market Breakdown, by Component
- 11.2.1.2.2 Germany: Europe Customer Communication Management Market Breakdown, by Deployment
- 11.2.1.2.3 Germany: Europe Customer Communication Management Market Breakdown, by Enterprise Size
- 11.2.1.2.4 Germany: Europe Customer Communication Management Market Breakdown, by Industry
- 11.2.1.3 France:
Europe Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)
- 11.2.1.3.1 France: Europe Customer Communication Management Market Breakdown, by Component
- 11.2.1.3.2 France: Europe Customer Communication Management Market Breakdown, by Deployment
- 11.2.1.3.3 France: Europe Customer Communication Management Market Breakdown, by Enterprise Size
- 11.2.1.3.4 France: Europe Customer Communication Management Market Breakdown, by Industry
- 11.2.1.4 Russia:
Europe Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)
- 11.2.1.4.1 Russia: Europe Customer Communication Management Market Breakdown, by Component
- 11.2.1.4.2 Russia: Europe Customer Communication Management Market Breakdown, by Deployment
- 11.2.1.4.3 Russia: Europe Customer Communication Management Market Breakdown, by Enterprise Size
- 11.2.1.4.4 Russia: Europe Customer Communication Management Market Breakdown, by Industry
- 11.2.1.5 Italy:
Europe Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)
- 11.2.1.5.1 Italy: Europe Customer Communication Management Market Breakdown, by Component
- 11.2.1.5.2 Italy: Europe Customer Communication Management Market Breakdown, by Deployment
- 11.2.1.5.3 Italy: Europe Customer Communication Management Market Breakdown, by Enterprise Size
- 11.2.1.5.4 Italy: Europe Customer Communication Management Market Breakdown, by Industry
- 11.2.1.6 Rest of Europe:
Europe Customer Communication Management Market – Revenue and Forecast to 2028 (US$ Million)
- 11.2.1.6.1 Rest of Europe: Europe Customer Communication Management Market Breakdown, by Component
- 11.2.1.6.2 Rest of Europe: Europe Customer Communication Management Market Breakdown, by Deployment
- 11.2.1.6.3 Rest of Europe: Europe Customer Communication Management Market Breakdown, by Enterprise Size
- 11.2.1.6.4 Rest of Europe: Europe Customer Communication Management Market Breakdown, by Industry
12. Competitive Landscape
12.1 Heat Map Analysis
12.2 Company Positioning and Concentration
13. Industry Landscape
13.1 Overview
13.2 Market Initiative
13.3 Partnerships and Collaborations
13.4 Other Developments
14. Company Profiles
14.1 Smart Communications
- 14.1.1 Key Facts
- 14.1.2 Business Description
- 14.1.3 Products and Services
- 14.1.4 Financial Overview
- 14.1.5 SWOT Analysis
- 14.1.6 Key Developments
14.2 Adobe
- 14.2.1 Key Facts
- 14.2.2 Business Description
- 14.2.3 Products and Services
- 14.2.4 Financial Overview
- 14.2.5 SWOT Analysis
- 14.2.6 Key Developments
14.3 Crawford Technologies
- 14.3.1 Key Facts
- 14.3.2 Business Description
- 14.3.3 Products and Services
- 14.3.4 Financial Overview
- 14.3.5 SWOT Analysis
- 14.3.6 Key Developments
14.4 Newgen Software Technologies Ltd
- 14.4.1 Key Facts
- 14.4.2 Business Description
- 14.4.3 Products and Services
- 14.4.4 Financial Overview
- 14.4.5 SWOT Analysis
- 14.4.6 Key Developments
14.5 Open Text Corporation
- 14.5.1 Key Facts
- 14.5.2 Business Description
- 14.5.3 Products and Services
- 14.5.4 Financial Overview
- 14.5.5 SWOT Analysis
- 14.5.6 Key Developments
14.6 MESSAGEPOINT INC.
- 14.6.1 Key Facts
- 14.6.2 Business Description
- 14.6.3 Products and Services
- 14.6.4 Financial Overview
- 14.6.5 SWOT Analysis
- 14.6.6 Key Developments
14.7 Oracle Corporation
- 14.7.1 Key Facts
- 14.7.2 Business Description
- 14.7.3 Products and Services
- 14.7.4 Financial Overview
- 14.7.5 SWOT Analysis
- 14.7.6 Key Developments
14.8 Doxim
- 14.8.1 Key Facts
- 14.8.2 Business Description
- 14.8.3 Products and Services
- 14.8.4 Financial Overview
- 14.8.5 SWOT Analysis
- 14.8.6 Key Developments
14.9 Capgemini
- 14.9.1 Key Facts
- 14.9.2 Business Description
- 14.9.3 Products and Services
- 14.9.4 Financial Overview
- 14.9.5 SWOT Analysis
- 14.9.6 Key Developments
14.10 Precisely(CEDAR CX Technologies)
- 14.10.1 Key Facts
- 14.10.2 Business Description
- 14.10.3 Products and Services
- 14.10.4 Financial Overview
- 14.10.5 SWOT Analysis
- 14.10.6 Key Developments
15. Appendix
15.1 About Business Market Insights
15.2 List of Abbreviations