Middle East and Africa System of Insight Market Forecast to 2027 - COVID-19 Impact and Regional Analysis By Component (Solution and Services), Application (Customer Analytics, Workforce Management, Operations Management, Sales & Marketing Management, Risk & Compliance Management, and Other Applications), and Industry (BFSI, IT & Telecom, Manufacturing, Retail & E-commerce, Government & Defense, Healthcare & Life Sciences, and Other Industries)

TIPRE00022208 | Pages: 115 | Technology, Media and Telecommunications | May 2021 | Type: Regional | Status: Published

Market Introduction

The Middle East & Africa system of insight market is a highly fragmented market with the presence of considerable regional and local players providing numerous solutions for companies investing in the market arena. Factors such as robust economic growth, strong consumer demand, and growing fintech, especially in Gulf countries are leading to the swift growth of the BFSI industry in the MEA. Governments in the region are accepting digital agendas to boost digitization. The high emphasis on digitization is likely to boost the market growth in coming years. BFSI industry records a huge volume of real-time business transaction on daily basis. Capturing and recording such a massive amount of data is one of the challenges for bankers. Analytics technology help them by delivering a platform where the transactions can be recorded. This technology brings insights to the banks and allows them to stay a step ahead with advanced technologies and analytical tools. The system of insight solution is highly adopted in BFSI sector in Middle East & Africa to evaluate customer transactions on a daily basis and provide information about fraudulent activities.   


In Middle East & Africa, the South Africa has witnessed an unprecedented rise in number of COVID-19 cases, which has led to the discontinuation of the IT software development activities. The downfall of the media and technology development sector has negatively impacted the demand for system of insight during the early months of 2020. Moreover, decline in overall telecommunication activities has led to the discontinuation of the system of insight projects. Similar trend has been witnessed in other Middle East & African countries, i.e., Saudi Arabia and UAE. However, the countries are likely to overcome these adversities with the economic activities regaining their pace, especially in the beginning of 2021.

 

Market Overview and Dynamics

The system of insight market in Middle East & Africa is expected to grow from US$ 90.93 million in 2019 to US$ 223.78 million by 2027; it is estimated to grow at a CAGR of 12.1 % from 2020 to 2027.  Technologies such as Artificial Intelligence (AI) are expected to bring new trends in the market. AI the foundation of the next-gen of technologies, which provides the ability to learn from recorded data and experiences. It comprises the use of algorithms, patterns, and predictive insights. The technology optimizes customer experiences and transforms business processes. The Organization for Economic Co-operation and Development (OECD) aids governments by analyzing the socioeconomic impacts of AI technologies and engaging with all stakeholders in order to identify good practices for public policy. Several technologically advanced countries invest in AI to implement it in all the industries to obtain real-time information. AI has the ability to evaluate the huge volume of data, such as competitor data, offering predictive analytics. The technology also provides deep insights about target audiences of a particular business. By integrating AI with the system of insight solution, organizations capture high-quality data and provide businesses with real-time insights. Thus, with such huge spending and focus on AI technologies in various potential countries, the demand for system of insight is likely to surge in the near future.


Key Market Segments

Based on component, the solution segment accounted for the largest share of the Middle East & Africa system of insight market in 2019. Based application, the customer analytics segment held a larger market share of the Middle East & Africa system of insight market in 2019. Based on industry, the BFSI segment held a larger market share of the Middle East & Africa system of insight market in 2019. Systems of insight solution enhances the customer experience by influencing perception of customer with the company in numerous ways. The solution helps the business to care for high-value customers in their time of need, solve problems effectively, and disrupt the competition with unique experiences. System of insight solutions are growing at an exponential rate due to increasing focus on creating business value by applying analytics solutions; requirement for real-time actionable intelligence; and rise in demand for predictive analytics solutions. Several companies are highly engaged in offering systems of insight solutions to various industries to make a mark in the Middle East & Africa market.  


Major Sources and Companies Listed

A few major primary and secondary sources referred to for preparing this report on the Middle East & Africa system of insight market are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are include Inetco System Limited; Medallia Inc.; Oracle Corporation; Plutora Inc.; SAP SE; Signal Analytics, Inc.; SAS Institute Inc.; and Tibco Software Inc.


Reasons to buy report

  • To understand the Middle East & Africa system of insight market landscape and identify market segments that are most likely to guarantee a strong return
  • Stay ahead of the race by comprehending the ever-changing competitive landscape for Middle East & Africa system of insight market
  • Efficiently plan M&A and partnership deals in Middle East & Africa system of insight market by identifying market segments with the most promising probable sales
  • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form Middle East & Africa system of insight market
  • Obtain market revenue forecast for market by various segments from 2020-2027 in Middle East & Africa region.


Middle East & Africa System of Insight Market Segmentation

Middle East & Africa System of Insight Market - By Component

  • Solution
  • Services

Middle East & Africa System of insight Market - By Application

  • Customer Analytics
  • Workforce Management
  • Operations Management
  • Sales and Marketing Management
  • Risk and Compliance Management
  • Other Applications

Middle East & Africa System of Insight Market – By Industry

  • BFSI
  • IT and Telecom
  • Manufacturing
  • Retail and E-commerce
  • Government and Defense
  • Healthcare and Life Sciences
  • Other Industries

Middle East & Africa System of Insight Market - By Country

  • South Africa
  • Saudi Arabia
  • UAE
  • Rest of Middle East & Africa

Middle East & Africa System of Insight Market - Company Profiles

  • Inetco System Limited
  • Medallia Inc.
  • Oracle Corporation
  • Plutora Inc.
  • SAP SE
  • Signal Analytics, Inc.
  • SAS Institute Inc.
  • Tibco Software Inc.

TABLE OF CONTENTS

1.             Introduction

1.1       Study Scope

1.2       The Insight Partners Research Report Guidance

1.3       Market Segmentation

1.3.1        System of Insight Market – By Component

1.3.2        System of Insight Market – By Application

1.3.3        System of Insight Market – By Industry

1.3.4        System of Insight Market- By Country

2.             Key Takeaways

3.             Research Methodology

3.1       Coverage

3.2       Secondary Research

3.3       Primary Research

4.             Middle East & Africa System of Insight Market Landscape

4.1       Market Overview

4.2       PEST Analysis

4.3       Ecosystem Analysis

4.4       Expert Opinion

5.             Middle East & Africa System of Insight Market – Key Market Dynamics

5.1       Market Drivers

5.1.1        Increase in the Volume of Big Data and Need for Analytics

5.1.2        Digital Transformation to Gain a Competitive Advantage in the Market

5.2       Market Restraints

5.2.1        Scarcity of Awareness in Underdeveloped Countries

5.3       Future Trends

5.3.1        Increasing Adoption of AI to Boost the Market Growth

5.4       Impact Analysis of Drivers and Restraints

6.             System of Insight Market – Middle East & Africa Analysis

6.1       Middle East & Africa System of Insight Market Overview

6.2       Middle East & Africa System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

7.             Middle East & Africa System of Insight Market Analysis – By Component

7.1       Overview

7.2       System of Insight Market, By Component, 2019 & 2027

7.3       Solution

7.3.1        Overview

7.3.2        Solution: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

7.4       Services

7.4.1        Overview

7.4.2        Services: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

8.             Middle East & Africa System of Insight Market Analysis – By Application

8.1       Overview

8.2       System of Insight Market, By Application, 2019 & 2027

8.3       Customer Analytics

8.3.1        Overview

8.3.2        Customer Analytics: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

8.4       Workforce Management

8.4.1        Overview

8.4.2        Workforce Management: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

8.5       Operations Management

8.5.1        Overview

8.5.2        Operations Management: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

8.6       Sales and Marketing Management

8.6.1        Overview

8.6.2        Sales and Marketing Management: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

8.7       Risk and Compliance Management

8.7.1        Overview

8.7.2        Risk and Compliance Management: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

8.8       Other Applications

8.8.1        Overview

8.8.2        Other Applications: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

9.             Middle East & Africa System of Insight Market Analysis – By Industry

9.1       Overview

9.2       System of Insight Market Breakdown, by Industry, 2019 & 2027

9.3       BFSI

9.3.1        Overview

9.3.2        BFSI: System of Insight Market Revenue and Forecast to 2027 (US$ Million)

9.4       IT and Telecom

9.4.1        Overview

9.4.2        IT and Telecom: System of Insight Market Revenue and Forecast to 2027 (US$ Million)

9.5       Manufacturing

9.5.1        Overview

9.5.2        Manufacturing: System of Insight Market Revenue and Forecast to 2027 (US$ Million)

9.6       Retail and E-commerce

9.6.1        Overview

9.6.2        Retail and E-commerce: System of Insight Market Revenue and Forecast to 2027 (US$ Million)

9.7       Government and Defense

9.7.1        Overview

9.7.2        Government and Defense: System of Insight Market Revenue and Forecast to 2027 (US$ Million)

9.8       Healthcare and Life Sciences

9.8.1        Overview

9.8.2        Healthcare and Life Sciences: System of Insight Market Revenue and Forecast to 2027 (US$ Million)

9.9       Other Industries

9.9.1        Overview

9.9.2        Other industries: System of Insight Market Revenue and Forecast to 2027 (US$ Million)

10.          Middle East & Africa System of Insight Market – Country Analysis

10.1    Overview

10.1.1     MEA: System of Insight Market, by Key Country

10.1.1.1    South Africa: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.1.1    South Africa: System of Insight Market, by Component

10.1.1.1.2    South Africa: System of Insight Market, by Application

10.1.1.1.3    South Africa: System of Insight Market, by Industry

10.1.1.2    Saudi Arabia: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.2.1    Saudi Arabia: System of Insight Market, by Component

10.1.1.2.2    Saudi Arabia: System of Insight Market, by Application

10.1.1.2.3    Saudi Arabia: System of Insight Market, by Industry

10.1.1.3    UAE: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.3.1    UAE: System of Insight Market, by Component

10.1.1.3.2    UAE: System of Insight Market, by Application

10.1.1.3.3    UAE: System of Insight Market, by Industry

10.1.1.4    Rest of MEA: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.4.1    Rest of MEA: System of Insight Market, by Component

10.1.1.4.2    Rest of MEA: System of Insight Market, by Application

10.1.1.4.3    Rest of MEA: System of Insight Market, by Industry

11.          Middle East & Africa System of Insight Market- COVID-19 Impact Analysis

11.1    Middle East and Africa

12.          Industry Landscape

12.1    Overview

12.2    Market Initiative

12.3    New Product Development

12.4    Merger and Acquisition

13.          Company Profiles

13.1    INETCO Systems Limited

13.1.1     Key Facts

13.1.2     Business Description

13.1.3     Products and Services

13.1.4     Financial Overview

13.1.5     SWOT Analysis

13.1.6     Key Developments

13.2    Medallia Inc.

13.2.1     Key Facts

13.2.2     Business Description

13.2.3     Products and Services

13.2.4     Financial Overview

13.2.5     SWOT Analysis

13.2.6     Key Developments

13.3    Oracle Corporation

13.3.1     Key Facts

13.3.2     Business Description

13.3.3     Products and Services

13.3.4     Financial Overview

13.3.5     SWOT Analysis

13.3.6     Key Developments

13.4    SAP SE

13.4.1     Key Facts

13.4.2     Business Description

13.4.3     Products and Services

13.4.4     Financial Overview

13.4.5     SWOT Analysis

13.4.6     Key Developments

13.5    Signals Analytics, Inc

13.5.1     Key Facts

13.5.2     Business Description

13.5.3     Products and Services

13.5.4     Financial Overview

13.5.5     SWOT Analysis

13.5.6     Key Developments

13.6    SAS Institute Inc.

13.6.1     Key Facts

13.6.2     Business Description

13.6.3     Products and Services

13.6.4     Financial Overview

13.6.5     SWOT Analysis

13.6.6     Key Developments

13.7    TIBCO Software Inc.

13.7.1     Key Facts

13.7.2     Business Description

13.7.3     Products and Services

13.7.4     Financial Overview

13.7.5     SWOT Analysis

13.7.6     Key Developments

14.          Appendix

14.1    About The Insight Partners

                 14.2       Word Index


LIST OF TABLES

Table 1.             Middle East & Africa System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

Table 2.             South Africa: System of Insight Market, by Component –Revenue and Forecast to 2027 (US$ Million)

Table 3.             South Africa: System of Insight Market, by Application –Revenue and Forecast to 2027 (US$ Million)

Table 4.             South Africa: System of Insight Market, by Industry –Revenue and Forecast to 2027 (US$ Million)

Table 5.             Saudi Arabia: System of Insight Market, by Component –Revenue and Forecast to 2027 (US$ Million)

Table 6.             Saudi Arabia: System of Insight Market, by Application –Revenue and Forecast to 2027 (US$ Million)

Table 7.             Saudi Arabia: System of Insight Market, by Industry –Revenue and Forecast to 2027 (US$ Million)

Table 8.             UAE: System of Insight Market, by Component –Revenue and Forecast to 2027 (US$ Million)

Table 9.             UAE: System of Insight Market, by Application –Revenue and Forecast to 2027 (US$ Million)

Table 10.          UAE: System of Insight Market, by Industry –Revenue and Forecast to 2027 (US$ Million)

Table 11.          Rest of MEA: System of Insight Market, by Component –Revenue and Forecast to 2027 (US$ Million)

Table 12.          Rest of MEA: System of Insight Market, by Application –Revenue and Forecast to 2027 (US$ Million)

Table 13.          Rest of MEA: System of Insight Market, by Industry –Revenue and Forecast to 2027 (US$ Million)

Table 14.             List of Abbreviation


LIST OF FIGURES

Figure 1.           System of Insight Market Segmentation

Figure 2.           Middle East & Africa System of Insight Market Segmentation – By Country

Figure 3.           Middle East & Africa System of Insight Market Overview

Figure 4.           Solution Segment held the Largest Share of the Middle East & Africa System of Insight Market

Figure 5.           Customer Analytics held the Largest Share of Middle East & Africa System of Insight Market

Figure 6.           BFSI held the Largest Share of Middle East & Africa System of Insight Market

Figure 7.           Saudi Arabia held the Largest Share of Middle East & Africa System of Insight Market

Figure 8.           MEA: PEST Analysis

Figure 9.           System of Insight Market– Ecosystem Analysis

Figure 10.        Expert Opinion

Figure 11.        System of Insight Market: Impact Analysis of Drivers and Restraints

Figure 12.        Middle East & Africa System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

Figure 13.        System of Insight Market Revenue Share, by Component (2019 and 2027)

Figure 14.        Solution: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

Figure 15.        Services: System of Insight Market – Revenue and Forecast to 2027 (US$ Million)

Figure 16.        System of Insight Market Revenue Share, by Application (2019 and 2027)

Figure 17.        Customer Analytics: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

Figure 18.        Workforce Management: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

Figure 19.        Operations Management: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

Figure 20.        Sales and Marketing Management: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

Figure 21.        Risk and Compliance Management: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

Figure 22.        Other Applications: System of Insight Market– Revenue and Forecast to 2027 (US$ Million)

Figure 23.        System of Insight Market Breakdown, by Industry (2019 and 2027)

Figure 24.        BFSI: System of Insight Market Revenue and Forecast to 2027 (US$ Million)

Figure 25.        IT and Telecom: System of Insight Market Revenue and Forecast To 2027 (US$ Million)

Figure 26.        Manufacturing: System of Insight Market Revenue and Forecast To 2027 (US$ Million)

Figure 27.        Retail and E-commerce: System of Insight Market Revenue and Forecast To 2027 (US$ Million)

Figure 28.        Government and Defense: System of Insight Market Revenue and Forecast To 2027 (US$ Million)

Figure 29.        Healthcare and Life Sciences: System of Insight Market Revenue and Forecast To 2027 (US$ Million)

Figure 30.        Other Industries: System of Insight Market Revenue and Forecast To 2027 (US$ Million)

Figure 31.        Middle East & Africa: System of Insight Market, by Key Country – Revenue (2019) (USD Million)

Figure 32.        MEA: System of Insight Market Revenue Share, By Key Country (2019 and 2027)

Figure 33.        South Africa: System of Insight Market – Revenue and Forecast To 2027 (US$ Million)

Figure 34.        Saudi Arabia: System of Insight Market – Revenue and Forecast To 2027 (US$ Million)

Figure 35.        UAE: System of Insight Market – Revenue and Forecast To 2027 (US$ Million)

Figure 36.        Rest of MEA: System of Insight Market – Revenue and Forecast To 2027 (US$ Million)

Figure 37.        Impact of COVID-19 Pandemic in Middle East and Africa Country Markets

 

The List of Companies - Middle East and Africa System of Insight Market

  1. Inetco System Limited
  2. Medallia Inc.
  3. Oracle Corporation
  4. Plutora Inc.
  5. SAP SE
  6. Signal Analytics, Inc.
  7. SAS Institute Inc.
  8. Tibco Software Inc.
  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the Middle East & Africa system of insight market.
  • Highlights key business priorities in order to assist companies to realign their business strategies
  • The key findings and recommendations highlight crucial progressive industry trends in the Middle East & Africa system of insight market, thereby allowing players across the value chain to develop effective long-term strategies
  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
  • Scrutinize in-depth Middle East & Africa market trends and outlook coupled with the factors driving the Middle East & Africa system of insight market, as well as those hindering it
  • Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution.
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