Asia-Pacific Consumer Video Feedback Software Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Deployment (Cloud and On Premise) and End User (FMCG, BFSI, Electronics, IT and Telecom, Retail, Hospitality, and Other End Users)

TIPRE00024721 | Pages: 77 | Technology, Media and Telecommunications | Sep 2021 | Type: Regional | Status: Published

Market Introduction

The APAC countries are home for several SMEs across industries, which capitalize heavily on advanced technologies and this factor is favoring the consumer video feedback software market in the region. The continuously growing economies in this region are China, India, Japan, South Korea, Singapore, Taiwan, and Malaysia. The cultures of a remote office, home office, and coworking spaces are tremendously growing in the region, which is encouraging the individuals to incorporate video interviewing technologies into their systems. APAC is experiencing digitization owing to the affordable prices of internet and increase in the adoption of digital devices, such as computer, laptops, and smartphones. Further, the presence of large population and robust economic development in the region are driving the growth of BFSI, FMCG, retail, hospitability, and IT & telecom industries. Currently, BFSI is one the industries experiencing significant level of digitization as the governments across APAC are strongly propelling the adoption of digital currency. Further, owing to the increasing adoption of modern lifestyle coupled with the rising disposal income among masses, the FMCG industry in the region is currently experiencing significant traction. Large organizations and SMEs operating in the FMCG sector are incorporating various data gathering and analytical tools for improving the product offering, which is creating significant opportunities for the growth of the APAC consumer video feedback software market. As the e-commerce industry is thriving in the region and organizations are highly inclined toward developing their digital marketplace, companies are investing in various data gathering and analytics operations to enhance the customer’s user experience at the digital marketplace. This factor is subsequently creating lucrative opportunities for the APAC consumer video feedback software market. Meanwhile, supermarket retailers are actively investing in analytics tools to improve the overall in store experience of customers and increase retention rate of customer. Meanwhile, the increasing use of customer testimonials in marketing campaigns by SMEs is among other factor boosting demand for consumer video feedback software. Industries in APAC countries are facing substantial loss owing to the COVID-19 outbreak. Amid the outbreak, organizations in APAC are investing significantly in digital solutions such as consumer video feedback software, which is driving the growth of the consumer video software market in the region. With the growing importance of customer intelligence among organizations in APAC, the market is anticipated to witness the highest growth during the forecast period.

According to the Organization for Economic Co-operation and Development (OECD), the pandemic has affected major economies, including China, India, South Korea, and Vietnam, of the region and these countries have experienced a downward industrial growth during the first two quarters of 2020. Asia Pacific constitutes the world’s two most populated countries—India and China—which are also hubs of key retailers, FMCG, restaurants, malls, and hospitality industry. The disruption in business operations due to the COVID-19 outbreak has affected the supply chains and negatively impacted the development and delivery schedules of various products and services from China and India. Due to limited revenue growth in 2020, several owners of retail stores, malls, restaurants, and hotels, have postponed their plans of implementing consumer video feedback software. However, as COVID-19 recovery rate has begun improving each day, consumer video feedback software is likely to gain traction. Therefore, enterprises are expected to invest in and implement the software in the coming months of 2021, which will, in turn, surge the demand for consumer video feedback software. The impact of COVID-19 pandemic on Asia Pacific’s consumer video feedback software market was marginal in 2020.


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Market Overview and Dynamics

The consumer video feedback software market in APAC is expected to grow from US$ 368.29 million in 2021 to US$ 698.21 million by 2028; it is estimated to grow at a CAGR of 9.6% from 2021 to 2028. Escalating requirement for data driven solutions for enhanced decision-making; consumer video feedback software is majorly being used as research software and survey software to collect real-time feedback from the customers. This solution basically focuses on collecting and managing data and analyzing video insights exclusively, instead of text-based, quantitative feedback. The rising adoption of advanced cloud-based video feedback permits the customers to offer candid, off-the-cuff answers to open-ended questions, empowering them to contextualize and emotionally engage with qualitative insights. The consumer video feedback software is a data-driven solution for effective decision-making by enabling the targeting of current customers for video feedback or source video feedback from an outside audience, allowing the consumers to record video feedback with the help of their smartphones or tablets. It also provides video analysis features such as keyword analysis, human or computer transcription, or sentiment scoring, that assist the users to precisely manage, tag, sort, analyze, and share individual video responses with customers or stakeholders. The intense focus of these market players on offering advanced technological video feedback solutions to efficiently collect the data and analyse it for better decision making, is supporting the growth of consumer video feedback software.

Key Market Segments

On basis of deployment, the APAC consumer video feedback software market is categorized as cloud and on-premises. In 2020, the cloud segment held the largest share APAC consumer video feedback software market.  Based on end user, the market is segmeneted into FMCG, BFSI, electronics, IT and telecom, retail, hospitality, and other end users. In 2020, the retail segment held the largest share APAC consumer video feedback software market.

Major Sources and Companies Listed

A few major primary and secondary sources referred to for preparing this report on the consumer video feedback software market in APAC are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are FocusVision; Medallia Inc.; Product Peel, Inc.; Qualtrics; Typeform; UserTesting; and Voxpopme; among others.

Reasons to buy report

  • To understand the APAC consumer video feedback software market landscape and identify market segments that are most likely to guarantee a strong return
  • Stay ahead of the race by comprehending the ever-changing competitive landscape for APAC consumer video feedback software market
  • Efficiently plan M&A and partnership deals in APAC consumer video feedback software market by identifying market segments with the most promising probable sales
  • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form APAC consumer video feedback software market
  • Obtain market revenue forecast for market by various segments from 2021-2028 in APAC region.

APAC CONSUMER VIDEO FEEDBACK SOFTWARE MARKET SEGMENTATION

By Deployment

  • Cloud
  • On Premise

 

By End User

  • FMCG
  • BFSI
  • Electronics
  • IT and Telecom
  • Retail
  • Hospitality
  • Other End users

 

 

By Country

  • Australia
  • China
  • India
  • Japan
  • South Korea
  • Rest of APAC

Company Profiles

  • FocusVision
  • Medallia Inc.
  • Product Peel, Inc.
  • Qualtrics
  • Typeform
  • Voxpopme
 

1.           Introduction

1.1          Study Scope

1.2          The Insight Partners Research Report Guidance

1.3          Market Segmentation

2.           Key Takeaways

3.           Research Methodology

3.1          Coverage

3.2          Secondary Research

3.3          Primary Research

4.           APAC Consumer Video Feedback Software Market Landscape

4.1          Market Overview

4.2          PEST Analysis

4.2.1          Asia-Pacific

4.3          Ecosystem Analysis

4.4          Expert Opinion

4.5          Premium Insights

4.5.1          APAC Consumer Video Feedback Software Market: Product Mapping Analysis

5.           APAC Consumer Video Feedback Software Market – Key Market Dynamics

5.1          Market Drivers

5.1.1          Escalating Requirement for Data Driven Solutions for Enhanced Decision-Making

5.1.2          Surge in Fast Moving Consumer Goods (FMCG) and Retail Industries

5.2          Market Restraints

5.2.1          Deficiency of Adoption in Developing Countries

5.3          Market Opportunities

5.3.1          Huge Growth Potential in Small and Medium-Sized Enterprises (SMEs) Sector

5.4          Future Trends

5.4.1          Accentuating Growth of Cloud Platform Based Solutions Across Enterprises

5.5          Impact Analysis of Drivers and Restraints

6.           Consumer Video Feedback Software Market – APAC Analysis

6.1          Consumer Video Feedback Software Market APAC Overview

6.2          Consumer Video Feedback Software Market – APAC Revenue and Forecast to 2028 (US$ Million)

7.           APAC Consumer Video Feedback Software Market Analysis – By Deployment

7.1          Overview

7.2          APAC Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028

7.3          Cloud

7.3.1          Overview

7.3.2          Cloud: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

7.4          On Premise

7.4.1          Overview

7.4.2          On Premise: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.           APAC Consumer Video Feedback Software Market Analysis– By End User

8.1          Overview

8.2          APAC Consumer Video Feedback Software Market Breakdown, By End User, 2020 & 2028

8.3          FMCG

8.3.1          Overview

8.3.2          FMCG: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.4          BFSI

8.4.1          Overview

8.4.2          BFSI: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.5          Electronics

8.5.1          Overview

8.5.2          Electronics: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.6          IT & Telecom

8.6.1          Overview

8.6.2          IT & Telecom: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.7          Retail

8.7.1          Overview

8.7.2          Retail: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.8          Hospitality

8.8.1          Overview

8.8.2          Hospitality: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

8.9          Other End Users

8.9.1          Overview

8.9.2          Other End Users: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

9.           APAC Consumer Video Feedback Software Market – Country Analysis

9.1          APAC: Consumer Video Feedback Software Market

9.1.1          Overview

9.1.2          APAC Consumer Video Feedback Software Market Breakdown, by Country

9.1.2.1             China Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.1.2.1.1             China Consumer Video Feedback Software Market Breakdown, by Deployment

9.1.2.1.2             China Consumer Video Feedback Software Market Breakdown, By End User

9.1.2.2             India Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.1.2.2.1             India Consumer Video Feedback Software Market Breakdown, by Deployment

9.1.2.2.2             India Consumer Video Feedback Software Market Breakdown, By End User

9.1.2.3             Japan Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.1.2.3.1             Japan Consumer Video Feedback Software Market Breakdown, by Deployment

9.1.2.3.2             Japan Consumer Video Feedback Software Market Breakdown, By End User

9.1.2.4             South Korea Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.1.2.4.1             South Korea Consumer Video Feedback Software Market Breakdown, by Deployment

9.1.2.4.2             South Korea Consumer Video Feedback Software Market Breakdown, By End User

9.1.2.5             Australia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.1.2.5.1             Australia Consumer Video Feedback Software Market Breakdown, by Deployment

9.1.2.5.2             Australia Consumer Video Feedback Software Market Breakdown, By End User

9.1.2.6             Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 (US$ Million)

9.1.2.6.1             Rest of APAC Consumer Video Feedback Software Market Breakdown, by Deployment

9.1.2.6.2             Rest of APAC Consumer Video Feedback Software Market Breakdown, By End User

10.        APAC Consumer Video Feedback Software Market- COVID-19 Impact Analysis

10.1        Asia Pacific

11.        Industry Landscape

11.1        Overview

11.2        Market Initiative

11.3        New Product Development

12.        Company Profiles

12.1        FocusVision

12.1.1        Key Facts

12.1.2        Business Description

12.1.3        Products and Services

12.1.4        Financial Overview

12.1.5        SWOT Analysis

12.1.6        Key Developments

12.2        Qualtrics

12.2.1        Key Facts

12.2.2        Business Description

12.2.3        Products and Services

12.2.4        Financial Overview

12.2.5        SWOT Analysis

12.2.6        Key Developments

12.3        Medallia Inc.

12.3.1        Key Facts

12.3.2        Business Description

12.3.3        Products and Services

12.3.4        Financial Overview

12.3.5        SWOT Analysis

12.3.6        Key Developments

12.4        Voxpopme

12.4.1        Key Facts

12.4.2        Business Description

12.4.3        Products and Services

12.4.4        Financial Overview

12.4.5        SWOT Analysis

12.4.6        Key Developments

12.5        Product Peel, Inc.

12.5.1        Key Facts

12.5.2        Business Description

12.5.3        Products and Services

12.5.4        Financial Overview

12.5.5        SWOT Analysis

12.5.6        Key Developments

12.6        Typeform

12.6.1        Key Facts

12.6.2        Business Description

12.6.3        Products and Services

12.6.4        Financial Overview

12.6.5        SWOT Analysis

12.6.6        Key Developments

13.        Appendix

13.1        About The Insight Partners

13.2        Word Index

LIST OF TABLES

Table 1.              APAC Consumer Video Feedback Software Market: Product Mapping Analysis

Table 2.              APAC Consumer Video Feedback Software Market – Revenue, and Forecast to 2028 (US$ Million)

Table 3.              APAC Consumer Video Feedback Software Market, Revenue and Forecast To 2028 – By Country (US$ Million)

Table 4.              China Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 5.              China Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 6.              India Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 7.              India Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 8.              Japan Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 9.              Japan Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 10.            South Korea Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 11.            South Korea Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 12.            Australia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 13.            Australia Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 14.            Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By Deployment (US$ Million)

Table 15.            Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast to 2028 – By End User (US$ Million)

Table 16.            List of Abbreviation

LIST OF FIGURES

Figure 1.            APAC Consumer Video Feedback Software Market Segmentation

Figure 2.            APAC Consumer Video Feedback Software Market Segmentation – By Country

Figure 3.            APAC Consumer Video Feedback Software Market Overview

Figure 4.            Cloud Segment Held the Largest Market Share in 2020

Figure 5.            Retail Held the Largest Market Share in 2020

Figure 6.            China was the Largest Revenue Contributor in 2020

Figure 7.            Asia-Pacific – PEST Analysis

Figure 8.            Expert Opinion

Figure 9.            APAC Consumer Video Feedback Software Market Impact Analysis of Drivers and Restraints

Figure 10.          APAC Consumer Video Feedback Software Market – Revenue and Forecast to 2028 (US$ Million)

Figure 11.          APAC Consumer Video Feedback Software Market Breakdown, By Deployment, 2020 & 2028 (%)

Figure 12.          Cloud: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 13.          On Premise: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 14.          APAC Consumer Video Feedback Software Market Breakdown, By End User, 2020 & 2028 (%)

Figure 15.          FMCG: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 16.          BFSI: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 17.          Electronics: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 18.          IT & Telecom: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 19.          Retail: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 20.          Hospitality: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 21.          Other End Users: APAC Consumer Video Feedback Software Market - Revenue and Forecast to 2028 (US$ Million)

Figure 22.          APAC Consumer Video Feedback Software Market, Revenue by Country To 2028 (US$ Million)

Figure 23.          APAC Consumer Video Feedback Software Market Breakdown, by Country, 2020 & 2028 (%)

Figure 24.          China Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 25.          India Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 26.          Japan Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 27.          South Korea Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 28.          Australia Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 29.          Rest of APAC Consumer Video Feedback Software Market, Revenue and Forecast To 2028 (US$ Million)

Figure 30.          Impact of COVID-19 Pandemic in Asia Pacific Country Markets

  1. FocusVision
  2. Medallia Inc.
  3. Product Peel, Inc.
  4. Qualtrics
  5. Typeform
  6. Voxpopme
  • To understand the APAC consumer video feedback software market landscape and identify market segments that are most likely to guarantee a strong return
  • Stay ahead of the race by comprehending the ever-changing competitive landscape for APAC consumer video feedback software market
  • Efficiently plan M&A and partnership deals in APAC consumer video feedback software market by identifying market segments with the most promising probable sales
  • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form APAC consumer video feedback software market
  • Obtain market revenue forecast for market by various segments from 2021-2028 in APAC region.
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