Report : North America Wholesale Voice Carrier Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Service (Voice Termination, Interconnect Billing, and Fraud Management), Transmission Network (Owned Network and Leased Network), and Technology (VoIP and Traditional Switching)

Voice Termination Segment to Dominate North America Wholesale Voice Carrier Market during 2019–2028

According to a new market research study on “North America Wholesale Voice Carrier Market to 2028 – COVID-19 Impact and Regional Analysis and Forecast by Services, Transmission Network, and Technology,” is expected to reach US$ 5,239.47 million by 2028 from US$ 3,781.95 million in 2021. The market is estimated to grow at a CAGR of 4.8% from 2021 to 2028. Increasing focus towards the low-price solution offering is the major factor driving the growth of the North America wholesale voice carrier market. However, increasing cases of fraudulent voice traffic may hinder the growth of North America wholesale voice carrier market. The report provides trends prevailing in the North America wholesale voice carrier market along with the drivers and restraints pertaining to the market growth.

The North American market suffered a massive loss in the first half of 2020, owing to a high number of COVID-19 cases, specifically in the US. Post-lockdown, the market witnessed an increase in demand for digital services. North America is among the eminent regions in adopting VoIP services due to favorable infrastructure support for high-speed internet services. Strong adoption of internet services among the region for the digital transformation of businesses supported the market growth for post lockdown adoption. The pandemic halted the market growth for some period, but it rose at a stronger rate with innovative solutions. Owing to the COVID-19 pandemic, a vast number of individuals are working from home and spending more time online. Subsequently, wholesale voice carrier services have increasingly gained traction amid the ongoing COVID-19 pandemic as subscribers make frequent long-duration calls. Nations such as the US, Canada, Mexico are rapidly building a robust VoIP landscape, which is anticipated to further increase with the growing trends of work from home and remote working options.

The North America wholesale voice carrier market segmented by service, transmission network, technology, and country. Based on service, the market is segmented into voice termination, interconnect billing and fraud management. In 2020, the voice termination segment held the largest share North America wholesale voice carrier market. Based on transmission network the wholesale voice carrier market is divided into leased network and owned network. In 2020, the leased network segment held the largest share North America wholesale voice carrier market. On the basis of technology, the market is segmented into VoIP and traditional switching. The VoIP segment accounts for largest market share in the 2020. Similarly, based on country, the market is bifurcated into US, Canada, and Mexico. The US contributed a substantial share in 2020. 

AT&T Inc.; BICS; BT Group; DEUTSCHE TELEKOM AG; IDT Corporation; Lumen Technologies; ORANGE S.A.; TELEFÓNICA S.A.; Tata communication; and VERIZON COMMUNICATIONS, INC; are among the leading companies in the North America Wholesale Voice Carrier Market. The companies are focused on adopting organic growth strategies such as product launches and expansions to sustain their position in the dynamic market. For instance, in 2021, Verizon’s initiative to combat robocalls has helped the industry to a great extent, with over 78 million customers protected from more than 13 billion unwanted calls till date.

North America Wholesale Voice Carrier Market, By Country, 2020 and 2028 (%) 

North America Wholesale Voice Carrier Market, By Country, 2020 and 2028 (%) 
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