At 8.7% CAGR, Middle East & Africa Automotive Dealer Management System (DMS) Market is Projected to be Worth US$ 527.38 Million by 2031, says Business Market Insights

According to Business Market Insights’ research, the Middle East & Africa automotive dealer management system (DMS) market was valued at US$ 270.23 million in 2023 and is expected to reach US$ 527.38 million by 2031, registering a CAGR of 8.7% from 2023 to 2031.Growing demand for streamlined operations and advent of autonomous vehicles are among the critical factors attributed to drive the Middle East & Africa automotive dealer management system (DMS) market growth.

The desire for simplified operations, effective inventory management, and smooth and integrated sales processes at automobile dealerships drive the requirement for dealer management solutions. Automotive dealer management systems solutions are used for lead management and sales analytics. Additionally, the solutions provide dealership staff with real-time information, allowing them to respond swiftly to client questions, handle transactions efficiently, and manage inventory properly. It helps them increase productivity and enhance customer experience. Automotive dealer management systems improve CRM by allowing dealers to track client contacts, manage leads, and offer tailored services. As a result, they can offer better consumer experience and gain consumer loyalty.

Companies are widely integrating their services with a dealer management system. In March 2024, General Motors partnered with auto supplier Magna and consultancy firm Wipro Limited to launch a virtual marketplace called SDVerse for buyers and sellers of automotive software. The new B2B platform is expected to effectively serve as an automotive app store for automotive software developers to hock their wares to car manufacturers and other potential customers. General Motors claims SDVerse will overcome current inefficiencies in the shopping and implementation of embedded vehicle software while providing a transparent storefront that buyers and sellers can trust.

On the contrary, the growing data security concerns hampers the growth of Middle East & Africa automotive dealer management system (DMS) market.

Based on component, the Middle East & Africa automotive dealer management system (DMS) market is bifurcated into software and services. The software segment held 75.6% market share in 2023, amassing US$ 204.39 million. It is projected to garner US$ 406.60 million by 2031 to register 9.0% CAGR during 2023–2031.

In terms of application, the Middle East & Africa automotive dealer management system (DMS) market is segmented into inventory management, appointment scheduling, customer relationship management, dealer tracking, and others. The customer relationship management segment held 36.9% share of Middle East & Africa automotive dealer management system (DMS) market in 2023, amassing US$ 99.84 million. It is anticipated to garner US$ 189.48 million by 2031 to expand at 8.3% CAGR during 2023–2031.

By deployment, the Middle East & Africa automotive dealer management system (DMS) market is divided into cloud-based and on-premise. The cloud-based segment held 61.3% share of Middle East & Africa automotive dealer management system (DMS) market in 2023, amassing US$ 165.63 million. It is projected to garner US$ 346.62 million by 2031 to expand at 9.7% CAGR from 2023 to 2031.

Based on country, the Middle East & Africa automotive dealer management system (DMS) market is categorized into South Africa, the UAE, Saudi Arabia, and the Rest of Middle East & Africa. Our regional analysis states that Saudi Arabia captured 33.3% share of Middle East & Africa automotive dealer management system (DMS) market in 2023. It was assessed at US$ 89.94 million in 2023 and is likely to hit US$ 178.94 million by 2031, registering a CAGR of 9.0% during 2023–2031.

Key players operating in the Middle East & Africa automotive dealer management system (DMS) market are Wipro Ltd, GaragePlug Inc, Aspire Systems, SAP SE, and Oracle Corp, among others.

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