Report : Europe Virtual Queue Management System Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Component (Solution and Services), Platform (Web-Based, Kiosk Based, and Mobile Based), Organization Size (Small and Medium Enterprises and Large Enterprises), and End-User (Retail, Hospitals and Clinic, Airports, Museums and Libraries, and Others)
Web-Based Segment to Dominate Europe Virtual Queue Management System Market during 2021–2028
According to a new market research study on “Europe Virtual Queue Management System Market to 2028 – COVID-19 Impact and Regional Analysis and Forecast by Component, Platform, Organization Size and End-User” is expected to reach US$ 123.34 million by 2028 from US$ 75.29 million in 2021. The market is estimated to grow at a CAGR of 7.3% from 2021 to 2028. The report provides trends prevailing in the Europe virtual queue management system market along with the drivers and restraints pertaining to the market growth. Increasing emphasis on customer service across major industry verticals is the major factor driving the growth of the Europe trade virtual queue management system market. However, issues associated with the dearth of adoption in developing countries hinder the growth of Europe virtual queue management system market.
The Europe virtual queue management system market is segmented on the bases of component, platform, organization size, end user, and country. Based on component, the market is segmented into solutions and services. The solution segment dominated the market in 2020 and is services expected to be the fastest growing during the forecast period. Based on platform, the virtual queue management system market is segmented into web based, kiosk based, and mobile based. The web based segment dominated the market in 2020 and is mobile based segment expected to be the fastest growing during the forecast period. Based on organization size, the market is segmented into small and medium enterprises, and large enterprises. The large enterprises segment dominated the market in 2020 and small and medium enterprises segment is expected to be the fastest growing during the forecast period. Based on end user, the virtual queue management system market is segmented into retail, hospitals and clinics, airports, museums and libraries, and others. The others segment dominated the market in 2020 and retail segment is expected to be the fastest growing during the forecast period. In terms of country, the Europe virtual queue management system market is segmented into—Germany, France, Italy, Russia, UK, and Rest of Europe.
The European region witnessed a varying impact of the COVID-19 pandemic across its economically diverse countries. For instance, countries such as Germany, the UK, the Netherlands, and France imposed stringent government restrictions and closed their borders to curb the virus spread. Additionally, countries such as Italy, Russia, and Spain witnessed a significant surge in cases, which led them to shut down business and manufacturing operations for a few months. However, numerous European countries witnessed swift recover from quarter 4 of 2020. Irrespective of the surge in number of COVID-19 cases and shutting down of business operations for months, manufacturers had to continue the production of essential products, resume it earlier than other businesses. However, since the travel activities were closed and theme parks, public places such as offices and corporate buildings were shutdown, the virtual queue management system market was heavily impacted. However, the pandemic brought a lot of positives for virtual queue management system market as many government offices, banks, healthcare, and other public places started using this technology in order to implement social distancing laws and improve public safety. For instance, in 36 branches in Bosnia and Herzegovina, Raiffeisen Bank has officially deployed SEDCO's full client visit management technology. Raiffeisen is taking this step to become a smart branch, with the ability to monitor the performance of all branches from the head office. In addition, British Airways and Qmatic have formed a new partnership. Also, companies operating in the region such as Akis Technologies are implementing new marketing strategies to offer their queue management solutions across Europe.
accesso Technology Group, plc; Advantech Co. Ltd.; AKIS Technologies; Hague Australia; Ombori; Qmatic; and Queue-it among the leading companies in the Europe virtual queue management system market. The companies are focused on adopting organic growth strategies such as product launches and expansions to sustain their position in the dynamic market. The companies are focused on adopting organic growth strategies such as product launches and expansions to sustain their position in the dynamic market. For instance, in 2020, Queue-it to receive strategic investment from GRO Capital.