Asia Pacific Voice-Based Payments Market
Asia Pacific Voice-Based Payments Market is growing at a CAGR of 11.8% to reach US$ 3,743.94 Million by 2030 from US$ 1,532.49 Million in 2022 by Component, Enterprise Size, and Industry.

Published On: Sep 2024

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Asia Pacific Voice-Based Payments Market

At 11.8% CAGR, Asia Pacific Voice-Based Payments Market is Projected to be Worth US$ 3,743.94 Million by 2030, says Business Market Insights

According to Business Market Insights' research, the Asia Pacific voice-based payments market was valued at US$ 1,532.49 million in 2022 and is projected to reach US$ 3,743.94 million by 2030, registering a CAGR of 11.8% from 2022 to 2030. Preference for contactless payment solutions and advancements in natural language processing (NLP) technology are among the critical factors attributed to drive the Asia Pacific voice-based payments market growth.

Advancements in natural language processing (NLP) technology have become a transformative force within the business landscape, significantly impacting the voice-based payments market. NLP focuses on enabling machines to understand, interpret, and respond to human language in a way that simulates natural communication. This technological progress holds substantial implications for businesses seeking to enhance customer interactions, automate processes, and extract valuable insights from unstructured data. In customer service and engagement, businesses are using sophisticated NLP algorithms to develop chatbots and virtual assistants. These intelligent systems can understand customer queries and respond to them, providing real-time support and improving overall user experiences. This boosts operational efficiency and allows businesses to deliver personalized and responsive services, thereby strengthening customer relationships.

NLP advancements play a pivotal role in data analysis and decision-making processes. Businesses can harness NLP algorithms to extract meaningful information from vast amounts of unstructured textual data, such as customer feedback, social media posts, and market trends. This facilitates more informed decision-making, helping organizations stay agile and responsive to evolving market dynamics. In the financial sector, NLP is instrumental in automating tasks such as sentiment analysis of financial news, aiding investment decisions, and detecting patterns in market behavior. The ability to process and understand natural language enables more accurate risk assessments and improved compliance measures. Overall, the advancements in NLP technology empower businesses to enhance communication, streamline operations, and extract valuable insights, contributing to increased efficiency, innovation, and competitive advantage in today's dynamic business environment.

On the contrary, security concerns hamper the growth of Asia Pacific voice-based payments market.

Based on component, the Asia Pacific voice-based payments market is segmented into software and hardware. The software segment held 63.2% market share in 2022, amassing US$ 968.76 million. It is projected to garner US$ 2,311.10 million by 2030 to register 11.5% CAGR during 2022-2030.

In terms of enterprise size, the Asia Pacific voice-based payments market is segmented into large enterprises and SMEs. The large enterprises segment held 57.3% market share in 2022, amassing US$ 878.43 million. It is projected to garner US$ 2,095.95 million by 2030 to register 11.5% CAGR during 2022-2030.

Based on industry, the Asia Pacific voice-based payments market is segmented into BFSI, automotive, healthcare, retail, government, and others. The BFSI segment held 21.5% market share in 2022, amassing US$ 329.90 million. It is projected to garner US$ 827.49 million by 2030 to register 12.2% CAGR during 2022-2030.

Based on country, the Asia Pacific voice-based payments market is categorized into China, India, Japan, South Korea, Australia, and the Rest of Asia Pacific. Our regional analysis states that China captured 28.9% share of Asia Pacific voice-based payments market in 2022. It was assessed at US$ 443.54 million in 2022 and is likely to hit US$ 1,114.30 million by 2030, registering a CAGR of 12.2% during 2022-2030.

Key players operating in the Asia Pacific voice-based payments market are Amazon.com Inc, Cerence Inc, Google LLC, Huawei Technologies Co Ltd, National Payments Corporation of India (NPCI), NCR VOYIX Corp, PayPal Holdings Inc, and PCI Pal, among others.

  • In September 2023, NPCI Corporation introduced a range of new payment options on the widely used Unified Payments Interface (UPI) platform, including conversational transactions. Among these offerings is Hello! UPI is a product that allows users to perform voice-enabled UPI payments through various channels, such as mobile applications, telecom calls, and Internet of Things (IoT) devices. This feature supports transactions in both Hindi and English languages, with plans to expand its availability to several other regional languages in the near future.
  • In January 2023, Amazon Pay India announced it to continue to focus on voice-enabled payments in 2023. As of now, Amazon Pay India's customers can pay various utility bills through a voice-enabled payment system.

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