Asia Pacific Insurance Third-Party Administrator Market
Asia Pacific Insurance Third-Party Administrator Market is growing at a CAGR of 9.5% to reach US$ 1,35,616.73 Million by 2031 from US$ 65,825.01 Million in 2023 by Insurance Type and End User.

Published On: Apr 2025

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Asia Pacific Insurance Third-Party Administrator Market

At 9.5% CAGR, Asia Pacific Insurance Third-Party Administrator Market is Projected to be Worth US$ 1,35,616.73 Million by 2031, says Business Market Insights

According to Business Market Insights' research, the Asia Pacific insurance third-party administrator market was valued at US$ 65,825.01 million in 2023 and is expected to reach US$ 1,35,616.73 million by 2031, registering a CAGR of 9.5% from 2023 to 2031. Growing complexity of insurance claims and digital third-party administrators are among the critical factors attributed to the Asia Pacific insurance third-party administrator market expansion.

Claims management in insurance refers to the systematic process of handling and settling insurance claims filed by policyholders. This crucial job in the insurance industry involves handling everything from the initial claim filing to the ultimate payout or denial. Insurance claim settlement is required to ensure that policyholders receive the compensations and other benefits they are entitled to. There are multiple types of insurance policies available with their specific coverage limits, deductibles, and exclusions; therefore, business owners may struggle to negotiate insurance claims. Moreover, a large number of individuals suffer delays, arguments, and denial in the claim process. The claims process can be difficult since it requires extensive documentation, communication with insurance adjusters, and adherence to specific dates. A thorough documentation of the claim includes gathering evidence, witness statements, and any other pertinent details. Investigators may also be hired to evaluate complex claims involving big losses or alleged fraud. Claim commencement, appraisal, adjustment, and final settlement are typical stages in the claim process. Each level is critical, necessitating precise documentation and discussions with insurance companies.

The insurance industry is highly regulated, and need to comply with multiple state and federal rules can be difficult. Third-party administrators play a vital role in settling insurance claims. They play a crucial role in administering insurance policies and claims on behalf of policyholders. The primary responsibility of any third-party administrator is to help policyholders during the claim settlement process between the policyholder and the insurer. This process begins when policyholders report their claims to the insurance company. It entails obtaining critical data such as the insurance number, incident details, and contact information. Various third-party administrators are offering claim management with integrated solutions to simplify claim management. In December 2021, CorVel Corporation launched CogencyIQ. Leveraging artificial intelligence and predictive analytics, its products offer actionable insights and solutions for risk managers and claims professionals. CogencyIQ works seamlessly with CorVel's integrated claims management technology, CareMC Edge, to provide a comprehensive solution for customers with the tools needed to analyze large data volumes and navigate complex claims. Thus, the burgeoning complexity of insurance claims creates a need for third-party administrators, which is driving the growth of the market.

On the contrary, data privacy and security concerns hampers the growth of Asia Pacific insurance third-party administrator market.

Based on insurance type, the Asia Pacific insurance third-party administrator market is segmented into healthcare, retirement plans, commercial general liability insurers, and other insurance types. The healthcare segment held 44.6% market share in 2023, amassing US$ 29,369.79 million. It is projected to garner US$ 65,949.69 million by 2031 to register 10.6% CAGR during 2023-2031.

In terms of end users, the Asia Pacific insurance third-party administrator market is bifurcated into large enterprises and SMEs. The large enterprises segment held 61.9% share of Asia Pacific insurance third-party administrator market in 2023, amassing US$ 40,763.21 million. It is projected to garner US$ 85,305.90 million by 2031 to expand at 9.7% CAGR during 2023-2031.

Based on country, the Asia Pacific insurance third-party administrator market has been categorized into China, Japan, India, Australia, South Korea, and the Rest of Asia Pacific. Our regional analysis states that China captured 37.3% share of Asia Pacific insurance third-party administrator market in 2023. It was assessed at US$ 24,580.47 million in 2023 and is likely to hit US$ 57,427.19 million by 2031, exhibiting a CAGR of 11.2% during 2023-2031.

Key players operating in the Asia Pacific insurance third-party administrator market are Sedgwick; Crawford and Company; Charles Taylor Limited; ExlService Holdings, Inc; Arthur J Gallagher & Co; Meritain Health; and Chubb Ltd., among others.

  • In May 2024, Sedgwick has announced several new updates to its artificial intelligence-powered (AI) technology program. Building on a half-century of claims handling excellence and a robust data science program. The technology goal is to expedite the claims process by predicting, addressing, and automating steps in the claim lifecycle, thereby enhancing consumer experiences and streamlining claim resolutions.
  • In May 2022, Crawford & Company's third-party administration business in the United Kingdom, Crawford TPA, has teamed with British insurtech Automated Insurance Solutions (AIS) to support speedier motor claims processing in the country. Crawford TPA will use AIS's automated motor claims liability assessment tool, BAIL, as part of its growing digital claims management ecosystem.

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