Report : Asia Pacific Digital Experience Monitoring Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Enterprise Size (Large Enterprises and SMEs), Deployment Type (On-Premises and Cloud), and End User (BFSI, IT and Telecommunications, Retail and Consumer Goods, Healthcare and Life Sciences, and Others)

At 17.5% CAGR, the Asia Pacific Digital Experience Monitoring Market is speculated to be worth US$ 1,508.10 million by 2028, says Business Market Insights           

According to Business Market Insights’ research, the APAC digital experience monitoring market was valued at US$ 572.49 million in 2022 and is expected to reach US$ 1,508.10 million by 2028, registering an annual growth rate of 17.5% from 2022 to 2028. Requirement for better end-user experience and acceptance of cutting-edge technologies are the critical factors attributed to the market expansion.               

According to McKinsey, artificial intelligence (AI) may bring up to $1 trillion in value to the global banking sector. Banks and other financial institutions are expected to embrace an AI-first approach, which would better position them to adopt new technology. End-user monitoring-based AI systems will infiltrate the financial industry's front, middle, and back offices. On the other hand, end-user cloud-based monitoring can increase platform integrity by automating and embedding security procedures and controls. The concept of development, security, and operations, or the idea that security is a duty that can be carried out across an organization with its development and operations, opens new possibilities. The user experience is increasing in the fintech business since technologies used in fintech applications are completely focused on the end-user experience and how it may be improved. As a result, end-to-end performance monitoring tools are used throughout the client experience to identify application faults quickly. Bringing these technologies together with end-user experience monitoring provides new opportunities in the digital experience monitoring market. This is expected to drive the market during the forecast period.

On the contrary, application risk of monitoring systems hurdles the growth of APAC digital experience monitoring market. 

Based on enterprise size, the APAC digital experience monitoring market is divided into large enterprises and SMEs. The large enterprises segment held 69.1% market share in 2022, amassing US$ 395.42 million. It is projected to garner US$ 999.55 million by 2028 to expand at 16.7% CAGR during 2022–2028.    

Based on Deployment Type, the APAC digital experience monitoring market is categorized into on-premises and cloud. The cloud segment held 66.4% market share in 2022, amassing US$ 379.89 million. It is projected to garner US$ 1024.37 million by 2028 to expand at 18.0% CAGR during 2022–2028.

Based on end user, the APAC digital experience monitoring market is categorized into BFSI, IT and telecommunications, retail and consumer goods, healthcare and life sciences, and others. The BFSI segment held 29.9% market share in 2022, amassing US$ 171.31 million. It is projected to garner US$ 485.68 million by 2028 to expand at 19.0% CAGR during 2022–2028 

Based on country, the APAC digital experience monitoring market has been categorised into the China, Japan, India, Australia, South Korea, and Rest of APAC. Our regional analysis states that China captured 31.6% market share in 2022. It was assessed at US$ 180.91 million in 2022 and is likely to hit US$ 488.62 million by 2028, exhibiting a CAGR of 18.0% during the forecast period.            

Key players dominating the APAC digital experience monitoring market are AppDynamics LLC; BMC Software, Inc.; Broadcom Inc.; Catchpoint Systems, Inc.; Dynatrace LLC; IBM Corporation; Micro Focus; Oracle Corporation; Riverbed Technology, Inc.; SAP SE; Lakeside Software, LLC; Aternity LLC.; and Nexthink SA among others.

  • In Nov 2020, Sinefa planned to implement digital experience monitoring for its remote workers.
  • In Mar 2022, Flytxt collaborated with Oracle Corporation to deliver data-driven experiences for communications and digital service providers.

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