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Technology, Media and Telecommunications Middle East and Africa Cloud Communication Platform Market...

Prévisions du marché des plates-formes de communication cloud au Moyen-Orient et en Afrique jusqu’en 2028 , Éducation et autres)

TIPRE00025838 | Pages: 136 | Technology, Media and Telecommunications | Nov 2021 | Type: Regional | Status: Published

Introduction au marché

Le marché des plateformes de communication cloud dans la région MEA est segmenté en Afrique du Sud, aux Émirats arabes unis, en Arabie Saoudite et dans le reste du pays. MEA. Avec la numérisation croissante, les entreprises adoptent des plateformes de communication cloud à des fins de communication, de partage de fichiers et de sécurité. Les entreprises intègrent des plateformes de communication cloud pour la vidéo, la voix, le chat, la messagerie et la vérification dans leurs applications, produits et flux de travail. En outre, la pénétration croissante d’Internet dans la région favorise la croissance du marché. Par exemple, selon l\'Autorité de régulation des télécommunications (TRA) des Émirats arabes unis, il y avait 3 269 359 abonnés Internet et 17 075 188 abonnés actifs à la téléphonie mobile aux Émirats arabes unis en mars 2021. Selon les données de la Banque mondiale, la pénétration d\'Internet aux Émirats arabes unis était de 99,15 %. en 2019. De même, en Arabie Saoudite, en 2025, la pénétration d\'Internet devrait atteindre 97 %, contre 84 % en 2019.

De plus, en Afrique du Sud, 55 % de la population du Sud La population africaine était utilisatrice d’Internet en 2020. Cette part devrait atteindre plus de 60 % d’ici 2025. Ainsi, avec l’augmentation continue du nombre d’utilisateurs d’Internet, les entreprises transforment également leurs activités vers les plateformes numériques. La région adopte constamment des plateformes ou des services basés sur le cloud pour la croissance future des PME et des grandes entreprises. Avec l’acceptation rapide du cloud privé et public, la région MENA deviendra probablement centrée sur la technologie et les données. En outre, les petites et moyennes entreprises (PME) de la région MENA ont commencé à investir considérablement dans les services de cloud public. Selon un rapport de W.Media de mai 2021, l\'adoption du cloud devrait atteindre 95 % dans la seule région MENA, et les petites, moyennes et grandes entreprises adopteront l\'infrastructure cloud dans les années à venir.

Dans la région MEA , l’Iran, l’Arabie saoudite, le Qatar, l’Afrique du Sud et les Émirats arabes unis sont quelques pays avec le plus grand nombre de cas confirmés et de décès de COVID-19. L\'adoption de technologies avancées, telles que l\'IoT et le cloud, est assez élevée, en particulier dans des pays comme les Émirats arabes unis. La demande de numérisation croît à un rythme impressionnant dans cette région. Ainsi, il devrait offrir de nombreuses opportunités de croissance pour le marché des plateformes de communication cloud dans les années à venir. Pour résoudre les problèmes causés par la pandémie de COIVD-19 dans les secteurs industriel, logiciel et informatique tout en maintenant des opérations régulières sans interruption, les entreprises présentes dans cette région devraient investir massivement dans des outils et solutions de communication basés sur le cloud dans les années à venir.                     

Aperçu et dynamique du marché

Le marché des plates-formes de communication cloud dans la région MEA devrait croître à partir du dollar américain. 409,08 millions de dollars en 2021 à 1 617,85 millions de dollars d\'ici 2028 ; on estime que sa croissance est de 21,7 % entre 2021 et 2028. De plus, la région abrite quelques développeurs de plates-formes de communication cloud tels qu\'Avaya Inc. et Cisco Systems, Inc. Ces développeurs de logiciels fournissent des plates-formes de communication cloud pour plusieurs secteurs, dont BFSI. , informatique et télécommunications, gouvernement, vente au détail et éducation.

Segments clés du marché

Le marché des plateformes de communication cloud MEA est segmenté en composant, taille d’entreprise, secteur d’activité et pays. Sur la base des composants, le marché des plates-formes de communication cloud MEA est segmenté en solutions et services. En 2020, le segment des solutions représentait la plus grande part du marché. Sur la base du type de taille d’entreprise, le marché des plateformes de communication cloud MEA est segmenté en segments de grandes entreprises et de PME. Le segment des grandes entreprises représentait la plus grande part de marché. Basé sur l’industrie, le marché des plates-formes de communication cloud MEA est segmenté en BFSI, IT & Télécoms, soins de santé, vente au détail, gouvernement, éducation et autres. En 2020, le segment BFSI représentait la plus grande part de marché. En fonction du pays, le marché des plates-formes de communication cloud MEA est segmenté en Arabie saoudite, en Afrique du Sud, aux Émirats arabes unis et dans le reste de la MEA. Les Émirats arabes unis détenaient la plus grande part de marché en 2020.

Principales sources et sociétés répertoriées

Quelques sources primaires et secondaires majeures mentionnées Pour préparer ce rapport sur le marché des plates-formes de communication cloud dans la MEA, on trouve, entre autres, les sites Web des entreprises, les rapports annuels, les rapports financiers, les documents du gouvernement national et les bases de données statistiques. Les principales sociétés répertoriées dans le rapport sont Avaya Inc. ; Cisco Systems, Inc. ; Société Intrado ; Téléstax, Inc. ; et Vonage Holdings Corp.        

Rapport sur les raisons d\'acheter

  • Comprendre le paysage du marché des plateformes de communication cloud MEA et identifier les segments de marché les plus susceptibles de garantir un rendement élevé.
  • Gardez une longueur d\'avance. de la course en comprenant le paysage concurrentiel en constante évolution sur le marché des plateformes de communication cloud MEA.
  • Planifiez efficacement les fusions et acquisitions et les accords de partenariat sur le marché des plateformes de communication cloud MEA en identifiant les segments de marché avec les ventes probables les plus prometteuses.
  • Aide à prendre des décisions commerciales éclairées à partir d\'une analyse perspicace et complète des performances du marché de divers segments du marché des plates-formes de communication cloud MEA.
  • Obtenir des prévisions de revenus pour le marché par divers segments à partir de 2021. 2028 dans la région MEA.

MEA Marché des plateformes de communication cloud Segmentation

MEA Cloud Plateforme de communication Marché - Par composant

  • Solutions
    • UCaaS
    • WebRTC
    • IVR
    • VoIP
    • API
  • Services
    • Formation et conseil
    • Support et maintenance
    • Services gérés

Marché de la plateforme de communication MEA Cloud – Par Taille de l\'entreprise

  • PME
  • Grandes entreprises
< p>Marché des plateformes de communication cloud MEA - Par secteur

  • BFSI
  • IT et amp; Télécom
  • Soins de santé
  • Commerce de détail
  • Gouvernement
  • Éducation
  • Autres
< p>Marché des plateformes de communication cloud MEA – Par pays

  • Arabie saoudite
  • Afrique du Sud
  • EAU
  • Reste de la MEA

Marché des plateformes de communication cloud MEA – Profils des entreprises

  • Avaya Inc.
  • Cisco Systems, Inc.
  • Intrado Corporation
  • Telestax, Inc.
  • Vonage Holdings Corp.

TABLE OF CONTENTS

1.           Introduction

1.1         Study Scope

1.2         The Insight Partners Research Report Guidance

1.3         Market Segmentation

2.           Key Takeaways

3.           Research Methodology

3.1         Coverage

3.2         Secondary Research

3.3         Primary Research

4.           MEA Cloud Communication Platform Market Landscape

4.1         Market Overview

4.2         MEA PEST Analysis

4.2.1        Ecosystem Analysis

4.3         Expert Opinion

5.           MEA Cloud Communication Platform Market– Key Market Dynamics

5.1.1        Growing Trend of Bring Your Own Device

5.1.2        Low Cost of Cloud Communication Platform Solutions

5.2         Market Restraints

5.2.1        Various Privacy and Security Concerns

5.3         Market Opportunities

5.3.1        Increased Preference for Cloud-Based Solutions and the Growth of the BPO Sector

5.3.2        High Surge in the number of Internet Users

5.4         Future Trends

5.4.1        Cloud-based IoT Platform Witnessing Rise

5.4.2        Significant Need of Voice Over Internet Protocol (VoIP)

5.5         Impact Analysis of Drivers and Restraints

6.           Cloud Communication Platform Market– MEA Analysis

6.1         MEA Cloud Communication Platform Market Overview

6.2         MEA Cloud Communication Platform Market–Revenue and Forecast to 2028 (US$ Million)

7.           MEA Cloud Communication Platform Market Analysis – By Component

7.1         Overview

7.2         MEA Cloud Communication Platforms Market, By Component (2020 And 2028)

7.3         Solution

7.3.1        Overview

7.3.2        Solution: Cloud Communication Platform Market Revenue and Forecast To 2028 (US$ Million)

7.3.3        Unified Communication and Collaboration (UCC/UCaaS)

7.3.3.1          Overview

7.3.3.2          Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.4        Web Real-Time Communication (WebRTC)

7.3.4.1          Overview

7.3.4.2          Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.5        Interactive Voice Response (IVR)

7.3.5.1          Overview

7.3.5.2          Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.6        Voice Over Internet Protocol (VoIP)

7.3.6.1          Overview

7.3.6.2          Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.3.7        Application Programming Interface (API)

7.3.7.1          Overview

7.3.7.2          API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4         Services

7.4.1        Overview

7.4.2        Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.3        Training and Consulting

7.4.3.1          Overview

7.4.3.2          Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.4        Support and Maintenance

7.4.4.1          Overview

7.4.4.2          Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

7.4.5        Managed Service

7.4.5.1          Overview

7.4.5.2          Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

8.           MEA Cloud Communication Platform Market Analysis – By Enterprise Size

8.1         Overview

8.2         MEA Cloud Communication Platform Market, By Enterprise Size (2020 And 2028)

8.3         SMEs

8.3.1        Overview

8.3.2        SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

8.4         Large Enterprise

8.4.1        Overview

8.4.2        Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.           MEA Cloud Communication Platform Market Analysis – By Industry

9.1         Overview

9.2         MEA Cloud Communication Platform Market, By Industry (2020 and 2028)

9.3         Retail

9.3.1        Overview

9.3.2        Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.4         IT & Telecom

9.4.1        Overview

9.4.2        IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.5         Healthcare

9.5.1        Overview

9.5.2        Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.6         Government

9.6.1        Overview

9.6.2        Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.7         Education

9.7.1        Overview

9.7.2        Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.8         BFSI

9.8.1        Overview

9.8.2        BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

9.9         Others

9.9.1        Overview

9.9.2        Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

10.        MEA Cloud Communication Platform Market – Country Analysis

10.1      Overview

10.1.1     MEA Cloud Communication Platform Market Breakdown, By Country

10.1.1.1       Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.1.1       Saudi Arabia Cloud Communication Platform Market Breakdown, By Component

10.1.1.1.1.1     Saudi Arabia Cloud Communication Platform Market Breakdown, By Solution

10.1.1.1.1.2     Saudi Arabia Cloud Communication Platform Market Breakdown, By Service

10.1.1.1.2       Saudi Arabia Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.1.3       Saudi Arabia Cloud Communication Platform Market Breakdown, By Industry

10.1.1.2       UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.2.1       UAE Cloud Communication Platform Market Breakdown, By Component

10.1.1.2.1.1     UAE Cloud Communication Platform Market Breakdown, By Solution

10.1.1.2.1.2     UAE Cloud Communication Platform Market Breakdown, By Service

10.1.1.2.2       UAE Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.2.3       UAE Cloud Communication Platform Market Breakdown, By Industry

10.1.1.3       South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.3.1       South Africa Cloud Communication Platform Market Breakdown, By Component

10.1.1.3.1.1     South Africa Cloud Communication Platform Market Breakdown, By Solution

10.1.1.3.1.2     South Africa Cloud Communication Platform Market Breakdown, By Service

10.1.1.3.2       South Africa Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.3.3       South Africa Cloud Communication Platform Market Breakdown, By Industry

10.1.1.4       Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

10.1.1.4.1       Rest of MEA Cloud Communication Platform Market Breakdown, By Component

10.1.1.4.1.1     Rest of MEA Cloud Communication Platform Market Breakdown, By Solution

10.1.1.4.1.2     Rest of MEA Cloud Communication Platform Market Breakdown, By Service

10.1.1.4.2       Rest of MEA Cloud Communication Platform Market Breakdown, By Enterprise Size

10.1.1.4.3       Rest of MEA Cloud Communication Platform Market Breakdown, By Industry

11.        MEA Cloud Communication Platform Market- COVID-19 Impact Analysis

11.1      MEA: Impact Assessment of COVID-19 Pandemic

12.        Industry Landscape

12.1      Overview

12.2      Market Initiative

12.3      Merger and Acquisition

12.4      New Development

13.        Company Profiles

13.1      Avaya Inc.

13.1.1     Key Facts

13.1.2     Business Description

13.1.3     Products and Services

13.1.4     Financial Overview

13.1.5     SWOT Analysis

13.1.6     Key Developments

13.2      Cisco Systems, Inc.

13.2.1     Key Facts

13.2.2     Business Description

13.2.3     Products and Services

13.2.4     Financial Overview

13.2.5     SWOT Analysis

13.2.6     Key Developments

13.3      Vonage

13.3.1     Key Facts

13.3.2     Business Description

13.3.3     Products and Services

13.3.4     Financial Overview

13.3.5     SWOT Analysis

13.3.6     Key Developments

13.4      Telestax, Inc.

13.4.1     Key Facts

13.4.2     Business Description

13.4.3     Products and Services

13.4.4     Financial Overview

13.4.5     SWOT Analysis

13.4.6     Key Developments

13.5      Intrado

13.5.1     Key Facts

13.5.2     Business Description

13.5.3     Products and Services

13.5.4     Financial Overview

13.5.5     SWOT Analysis

13.5.6     Key Developments

14.        Appendix

14.1      About The Insight Partners

14.2      Word Index

LIST OF TABLES

Table 1.             MEA Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)

Table 2.             Saudi Arabia Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 3.             Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 4.             Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 5.             Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 6.             Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 7.             UAE Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 8.             UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 9.             UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 10.          UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 11.          UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 12.          South Africa Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 13.          South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 14.          South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 15.          South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 16.          South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 17.          Rest of MEA Cloud Communication Platform Market Revenue and Forecast to 2028 – By Component (US$ million)

Table 18.          Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Solution (US$ million)

Table 19.          Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Service (US$ million)

Table 20.          Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Enterprise Size (US$ million)

Table 21.          Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 – By Industry (US$ million)

Table 22.          List of Abbreviation

LIST OF FIGURES

Figure 1.           MEA Cloud Communication Platform Market Segmentation

Figure 2.           MEA Cloud Communication Platform Market Segmentation – By Country

Figure 3.           MEA Cloud Communication Platform Market Overview

Figure 4.           UCaaS held the largest market share in 2020

Figure 5.           BFSI held the largest market share in 2020

Figure 6.           UAE held Largest Market Share in 2020

Figure 7.           MEA PEST Analysis

Figure 8.           Expert Opinion

Figure 9.           MEA Cloud Communication Platform Market: Impact Analysis of Drivers and Restraints

Figure 10.        MEA Cloud Communication Platform Market– Revenue and Forecast to 2028 (US$ Million)

Figure 11.        MEA Cloud Communication Platforms Market, By Component (2020 and 2028)

Figure 12.        MEA Solution: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 13.        MEA Unified Communication and Collaboration: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 14.        MEA Web Real-Time Communication (WebRTC): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 15.        MEA Interactive Voice Response (IVR): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 16.        MEA Voice Over Internet Protocol (VoIP): Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 17.        MEA API: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 18.        MEA Services: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 19.        MEA Training and Consulting: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 20.        MEA Support and Maintenance: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 21.        MEA Managed Service: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 22.        MEA Cloud Communication Platform Market, By Enterprise Size (2020 and 2028)

Figure 23.        MEA SMEs: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 24.        MEA Large Enterprise: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 25.        MEA Cloud Communication Platform Market, By Industry (2020 and 2028)

Figure 26.        MEA Retail: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 27.        MEA IT & Telecom: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 28.        MEA Healthcare: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 29.        MEA Government: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 30.        MEA Education: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 31.        MEA BFSI: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 32.        MEA Others: Cloud Communication Platform Market Revenue and Forecast to 2028 (US$ Million)

Figure 33.        MEA Cloud Communication Platform Market, by Key Country - Revenue (2020) (US$ million)

Figure 34.        MEA Cloud Communication Platform Market Breakdown, By Country, 2020 & 2028 (%)

Figure 35.        Saudi Arabia Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 36.        UAE Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 37.        South Africa Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 38.        Rest of MEA Cloud Communication Platform Market, Revenue and Forecast to 2028 (US$ million)

Figure 39.        Impact of COVID-19 Pandemic in MEA Country Markets

  1. Avaya Inc.
  2. Cisco Systems, Inc.
  3. Intrado Corporation
  4. Telestax, Inc.
  5. Vonage Holdings Corp.
  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the MEA cloud communication platform market
  • Highlights key business priorities in order to assist companies to realign their business strategies
  • The key findings and recommendations highlight crucial progressive industry trends in the MEA cloud communication platform market, thereby allowing players across the value chain to develop effective long-term strategies
  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
  • Scrutinize in-depth MEA market trends and outlook coupled with the factors driving the cloud communication platform market, as well as those hindering it
  • Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution
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