US Non-Emergency Medical Transportation Market Forecast to 2028 – COVID-19 Impact and Country Analysis – by Service Type (Private Pay Patient Transportation, Insurance-Backed Patient Transportation, Courier Services, and Other Services) and Application (Dialysis, Routine Doctor Visits, Mental Health Related Appointments, Rehabilitation, and Others)
The US non-emergency medical transportation market expected to grow from US$ 5,653.6 million in 2021 to US$ 10,246.7 million by 2028; it is estimated to grow at a CAGR of 9.1% from 2022 to 2028.
The US non-emergency medical transportation market expected to grow from US$ 5,653.6 million in 2021 to US$ 10,246.7 million by 2028; it is estimated to grow at a CAGR of 9.1% from 2022 to 2028. Factors such as the growing need for non-emergency medical transportation and a rise in the incidence of chronic conditions are driving the market growth. However, the lack of efficient oversight systems and fraud by NEMT companies are hampering the US non-emergency medical transportation market growth.
Non-emergency medical transportation (NEMT) includes services are provided to patients and healthcare consumers who need assistance getting to and from medical appointments, avoiding expensive commuting options. NEMT service providers are widely known to serve Medicaid beneficiaries. Patients who need to be transported to medical facilities for regular appointments and check-ups can avail NEMT services that include ambulance services, wheelchair-assisted services, stretchers, flight services, and courier services.
As the need for patient care is increasing the managed care organizations are focused on digitizing their operations. With the technological developments going in this space service providers and users are like to gain benefits with the adequate use of technology in NEMT solutions. GPS tracking and electronic scheduling software is one of these innovative technologies that is continuously being used in NEMT by states, brokers, MCOs, providers, drivers, and beneficiaries. Furthermore, the NEMT dispatch software package solution that focuses on operational care and provides reliable transportation services has become an important tools for strengthening program integrity and improving on-time performance.
The use of an ambulance in non-emergency transportation for medical appointments is going to be the next revolution in the upcoming few years. There are various sorts of ambulances available for medical transportation, both in emergency and non-emergency situations. As the name implies non-emergency ambulances are for transportation of people from a healthcare facility to home or vice versa. These ambulances also can be availed for long-distance travel as there are no other means of transportation on road and it is more convenient and comfortable.
One of the major future trends in non-emergency medical transportation include the increase in the number of collaborations with transportation network companies. States and health care providers are partnering with Transportation Network Companies (TNCs) like Uber or Lyft to enhance access to care. These TNCs are typically characterized by their on-demand ride-hailing capabilities and easy-to-use mobile apps that allow them to alleviate the pliability and scheduling concerns related to NEMT services. Additionally, a variety of TNCs, are currently developing or engaged in partnerships with NEMT which is expected to enhance the demand for NEMT services in the US.
The US non-emergency medical transportation market is categorized into service type, facility, application, and end user. Based on service type, the market is segmented into private pay patient transportation, insurance-backed patient transportation, courier services, and others. The private pay patient transportation segment is estimated to account for the largest market share and is expected to register the highest CAGR during the forecast period. The private pay patient transportation include services such as hospital visits, pharmacy pick-ups, and different healthcare-related journeys for Medicaid members. Various benefits associated with private pay patient transportation include custom NEMT rates of reimbursement with higher margins compared to other, ease of travel during off-peak hours in addition to regular business hours and flexibility in billing process compared to Medicaid based services.
The Federal Transit Administration (FTA), Transit Cooperative Research Program, Transportation Research Board, Center for Health Law and Policy Innovation (CHLPI), and Centers for Disease Control and Prevention (CDC) are among the primary and secondary sources referred to while preparing the US non-emergency medical transportation market report.
1. Introduction
1.1 Scope of the Study
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 US Non-Emergency Medical Transportation Market – By Service Type
1.3.2 US Non-Emergency Medical Transportation Market – By Facility
1.3.3 US Non-Emergency Medical Transportation Market – By Application
1.3.4 US Non-Emergency Medical Transportation Market – By End user
2. US Non-Emergency Medical Transportation Market – Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. US Non-Emergency Medical Transportation Market – Market Landscape
4.1 Overview
4.2 PEST Analysis
4.2.1 US – PEST Analysis
4.3 Expert Opinion
5. US Non-Emergency Medical Transportation Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing Need for Non-Emergency Medical Transportation
5.1.2 Rise in Incidence of Chronic Conditions
5.2 Market Restraints
5.2.1 Lack of Efficient Oversight Systems and Fraud by NEMT Companies
5.3 Market Opportunities
5.3.1 Growing Role of Technology in Non-Emergency Medical Transportations
5.3.2 Emergence of Ambulance Transports
5.4 Future Trends
5.4.1 Collaboration with Companies with Transportation Network
5.5 Impact Analysis
6. US Non-Emergency Medical Transportation Market – US Analysis
6.1 US Non-Emergency Medical Transportation Market Revenue Forecast and Analysis
6.2 Market Positioning of Key Players
6.3 Comparative Company Analysis
6.4 Growth Strategy Analysis
6.4.1 Company News
6.4.2 Performance of Key Players
6.4.2.1 Modivcare
6.4.2.2 MTM, Inc.
6.5 Cost of Services (US$)
6.6 Number of Rides (Million Units)
7. US Non-Emergency Medical Transportation Market - Customization
7.1 US Non-Emergency Medical Transportation
7.1.1 Overview
7.2 US Non-Emergency Medical Transportation Models
7.2.1 In-House Management Model
7.2.2 Managed Care Organizations (MCO)
7.2.3 Broker Model
7.2.4 Mixed NEMT Models
7.3 Operating Authority- US Non-Emergency Medical Transportation
7.4 Reimbursement- US Non-Emergency Medical Transportation
7.5 Key Facts and Matrix for US Non-Emergency Medical Transportation
7.6 Dispatchers / Platforms In The US Non-Emergency Medical Transportation Market
8. US Non-Emergency Medical Transportation Market Revenue and Forecasts To 2028 – Service Type
8.1 Overview
8.2 US Non-Emergency Medical Transportation Market Revenue Share, by Service Type (2022 and 2028)
8.2.1 US: Non-Emergency Medical Transportation Market, by Service Type, 2019–2028 (US$ Million)
8.3 Private Pay Patient Transportation
8.3.1 Overview
8.3.2 Private Pay Patient Transportation: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
8.4 Insurance Backed Patient Transportation
8.4.1 Overview
8.4.2 Insurance Backed Patient Transportation: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
8.5 Courier Services
8.5.1 Overview
8.5.2 Courier Services: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
8.6 Other Services
8.6.1 Overview
8.6.2 Other Services: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
9. US Non-Emergency Medical Transportation Market Revenue and Forecasts To 2028 – Facility
9.1 Overview
9.2 US Non-Emergency Medical Transportation Market Revenue Share, by Facility (2022 and 2028)
9.2.1 US: US Non-Emergency Medical Transportation Market, by Facility, 2019–2028 (US$ Million)
9.3 Inter-Facility
9.3.1 Overview
9.3.2 Inter-Facility: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
9.4 Intra-Facility
9.4.1 Overview
9.4.2 Intra-Facility: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
10. US Non-Emergency Medical Transportation Market Revenue and Forecasts To 2028 – Application
10.1 Overview
10.2 US Non-Emergency Medical Transportation Market Revenue Share, by Application (2022 and 2028)
10.2.1 US: US Non-Emergency Medical Transportation Market, by Application, 2019–2028 (US$ Million)
10.3 Dialysis
10.3.1 Overview
10.3.2 Dialysis: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
10.4 Routine Doctor Visits
10.4.1 Overview
10.4.2 Routine Doctor Visits: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
10.5 Mental Health Related Appointments
10.5.1 Overview
10.5.2 Mental Health Related Appointments: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
10.6 Rehabilitation
10.6.1 Overview
10.6.2 Rehabilitation: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
10.7 Others
10.7.1 Overview
10.7.2 Others: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
11. US Non-Emergency Medical Transportation Market Revenue and Forecasts To 2028 – End user
11.1 Overview
11.2 US Non-Emergency Medical Transportation Market Revenue Share, by End user (2022 and 2028)
11.2.1 US: US Non-Emergency Medical Transportation Market, by End user, 2019–2028 (US$ Million)
11.3 Hospitals & Clinics
11.3.1 Overview
11.3.2 Hospitals & Clinics: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
11.4 Nursing Homes
11.4.1 Overview
11.4.2 Nursing Homes: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
11.5 Homecare Settings
11.5.1 Overview
11.5.2 Homecare Settings: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
11.6 MCO & State Agencies
11.6.1 Overview
11.6.2 MCO & State Agencies: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
11.7 Healthcare Payers
11.7.1 Overview
11.7.2 Healthcare Payers: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
11.8 Others
11.8.1 Overview
11.8.2 Others: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
12. US Non-Emergency Medical Transportation Market Revenue and Forecast To 2028 – Regional Analysis
12.1 US: US Non-Emergency Medical Transportation Market
12.1.1 Overview
12.1.1.1 Northeast: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
12.1.1.1.1 Overview
12.1.1.1.2 Northeast: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
12.1.1.1.3 Northeast: US Non-Emergency Medical Transportation Market, by Service Type, 2019–2028 (US$ Million)
12.1.1.1.4 Northeast: US Non-Emergency Medical Transportation Market, by Facility, 2019–2028 (US$ Million)
12.1.1.1.5 Northeast: US Non-Emergency Medical Transportation Market, by Application, 2019–2028 (US$ Million)
12.1.1.1.6 Northeast: US Non-Emergency Medical Transportation Market, by End user, 2019–2028 (US$ Million)
12.1.1.2 Midwest: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
12.1.1.2.1 Overview
12.1.1.2.2 Midwest: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
12.1.1.2.3 Midwest: US Non-Emergency Medical Transportation Market, by Service Type, 2019–2028 (US$ Million)
12.1.1.2.4 Midwest: US Non-Emergency Medical Transportation Market, by Facility, 2019–2028 (US$ Million)
12.1.1.2.5 Midwest: US Non-Emergency Medical Transportation Market, by Application, 2019–2028 (US$ Million)
12.1.1.2.6 Midwest: US Non-Emergency Medical Transportation Market, by End user, 2019–2028 (US$ Million)
12.1.1.3 South: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
12.1.1.3.1 Overview
12.1.1.3.2 South: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
12.1.1.3.3 South: US Non-Emergency Medical Transportation Market, by Service Type, 2019–2028 (US$ Million)
12.1.1.3.4 South: US Non-Emergency Medical Transportation Market, by Facility, 2019–2028 (US$ Million)
12.1.1.3.5 South: US Non-Emergency Medical Transportation Market, by Application, 2019–2028 (US$ Million)
12.1.1.3.6 South: US Non-Emergency Medical Transportation Market, by End user, 2019–2028 (US$ Million)
12.1.1.4 West: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
12.1.1.4.1 Overview
12.1.1.4.2 West: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
12.1.1.4.3 West: US Non-Emergency Medical Transportation Market, by Service Type, 2019–2028 (US$ Million)
12.1.1.4.4 West: US Non-Emergency Medical Transportation Market, by Facility, 2019–2028 (US$ Million)
12.1.1.4.5 West: US Non-Emergency Medical Transportation Market, by Application, 2019–2028 (US$ Million)
12.1.1.4.6 West: US Non-Emergency Medical Transportation Market, by End user, 2019–2028 (US$ Million)
13. Impact Of COVID-19 Pandemic on US Non-Emergency Medical Transportation Market
13.1 US: Impact Assessment of COVID-19 Pandemic
14. US Non-Emergency Medical Transportation Market–Industry Landscape
14.1 Overview
14.2 Growth Strategies in the US Non-Emergency Medical Transportation Market (%)
14.3 Organic Developments
14.3.1 Overview
14.4 Inorganic Developments
14.4.1 Overview
15. Company Profiles
15.1 ABC Non-Emergency Medical Transportation, LLC
15.1.1 Key Facts
15.1.2 Business Description
15.1.3 Products and Services
15.1.4 Financial Overview
15.1.5 SWOT Analysis
15.1.6 Key Developments
15.2 MTM, Inc.
15.2.1 Key Facts
15.2.2 Business Description
15.2.3 Products and Services
15.2.4 Financial Overview
15.2.5 SWOT Analysis
15.2.6 Key Developments
15.3 AMR (American Medical Response)
15.3.1 Key Facts
15.3.2 Business Description
15.3.3 Products and Services
15.3.4 Financial Overview
15.3.5 SWOT Analysis
15.3.6 Key Developments
15.4 Xpress Transportation
15.4.1 Key Facts
15.4.2 Business Description
15.4.3 Products and Services
15.4.4 Financial Overview
15.4.5 SWOT Analysis
15.4.6 Key Developments
15.5 CJ Medical Transportation
15.5.1 Key Facts
15.5.2 Business Description
15.5.3 Products and Services
15.5.4 Financial Overview
15.5.5 SWOT Analysis
15.5.6 Key Developments
15.6 Southeastrans
15.6.1 Key Facts
15.6.2 Business Description
15.6.3 Products and Services
15.6.4 Financial Overview
15.6.5 SWOT Analysis
15.6.6 Key Developments
15.7 ModivCare
15.7.1 Key Facts
15.7.2 Business Description
15.7.3 Products and Services
15.7.4 Financial Overview
15.7.5 SWOT Analysis
15.7.6 Key Developments
15.8 Crothall Healthcare
15.8.1 Key Facts
15.8.2 Business Description
15.8.3 Products and Services
15.8.4 Financial Overview
15.8.5 SWOT Analysis
15.8.6 Key Developments
15.9 Elite Medical Transport
15.9.1 Key Facts
15.9.2 Business Description
15.9.3 Products and Services
15.9.4 Financial Overview
15.9.5 SWOT Analysis
15.9.6 Key Developments
15.10 Acadian Ambulance Service
15.10.1 Key Facts
15.10.2 Business Description
15.10.3 Products and Services
15.10.4 Financial Overview
15.10.5 SWOT Analysis
15.10.6 Key Developments
16. Appendix
16.1 About The Insight Partners
16.2 Glossary of Terms
LIST OF TABLES
Table 1. US Non-Emergency Medical Transportation Market, by Cost of Service – (2019-2028)
Table 2. US Non-Emergency Medical Transportation Market, by Number of Rides– Volume and Forecast to 2028 (Million Units)
Table 3. Summary of NEMT Models by States
Table 4. NEMT Matrix by States
Table 5. List of Provider/Broker
Table 6. Platform Providers and Dispatcher Analysis
Table 7. US: Non-Emergency Medical Transportation Market, by Service Type – Revenue and Forecast to 2028 (US$ Million)
Table 8. US: US Non-Emergency Medical Transportation Market, by Facility – Revenue and Forecast to 2028 (US$ Million)
Table 9. US: US Non-Emergency Medical Transportation Market, by Application – Revenue and Forecast to 2028 (US$ Million)
Table 10. US: US Non-Emergency Medical Transportation Market, by End user – Revenue and Forecast to 2028 (US$ Million)
Table 11. Northeast US Non-Emergency Medical Transportation Market, by Service Type – Revenue and Forecast to 2028 (US$ Million)
Table 12. Northeast US Non-Emergency Medical Transportation Market, by Facility– Revenue and Forecast to 2028 (US$ Million)
Table 13. Northeast US Non-Emergency Medical Transportation Market, by Application– Revenue and Forecast to 2028 (US$ Million)
Table 14. Northeast US Non-Emergency Medical Transportation Market, by End user– Revenue and Forecast to 2028 (US$ Million)
Table 15. Midwest US Non-Emergency Medical Transportation Market, by Service Type – Revenue and Forecast to 2028 (US$ Million)
Table 16. Midwest US Non-Emergency Medical Transportation Market, by Facility– Revenue and Forecast to 2028 (US$ Million)
Table 17. Midwest US Non-Emergency Medical Transportation Market, by Application– Revenue and Forecast to 2028 (US$ Million)
Table 18. Midwest US Non-Emergency Medical Transportation Market, by End user– Revenue and Forecast to 2028 (US$ Million)
Table 19. South US Non-Emergency Medical Transportation Market, by Service Type – Revenue and Forecast to 2028 (US$ Million)
Table 20. South US Non-Emergency Medical Transportation Market, by Facility– Revenue and Forecast to 2028 (US$ Million)
Table 21. South US Non-Emergency Medical Transportation Market, by Application – Revenue and Forecast to 2028 (US$ Million)
Table 22. South US Non-Emergency Medical Transportation Market, by End user– Revenue and Forecast to 2028 (US$ Million)
Table 23. West US Non-Emergency Medical Transportation Market, by Service Type – Revenue and Forecast to 2028 (US$ Million)
Table 24. West US Non-Emergency Medical Transportation Market, by Facility– Revenue and Forecast to 2028 (US$ Million)
Table 25. West US Non-Emergency Medical Transportation Market, by Application– Revenue and Forecast to 2028 (US$ Million)
Table 26. West US Non-Emergency Medical Transportation Market, by End user– Revenue and Forecast to 2028 (US$ Million)
Table 27. Organic Developments in the US Non-Emergency Medical Transportation Market
Table 28. Inorganic Developments in the US Non-Emergency Medical Transportation Market
Table 29. Glossary of Terms, Non-Emergency Medical Transportation Market
LIST OF FIGURES
Figure 1. Non-Emergency Medical Transportation Market Segmentation
Figure 2. US Non-Emergency Medical Transportation Market – By Geography
Figure 3. US Non-Emergency Medical Transportation Market Overview
Figure 4. Private Pay Patient Transportation Held the Largest Share of US Non-Emergency Medical Transportation Market
Figure 5. US Non-Emergency Medical Transportation Market, Industry Landscape
Figure 6. US PEST Analysis
Figure 7. Expert Opinion
Figure 8. US Non-Emergency Medical Transportation Market Impact Analysis of Drivers and Restraints
Figure 9. US Non-Emergency Medical Transportation Market – Revenue Forecast and Analysis – 2020- 2028
Figure 10. Market Positioning of Key Players in US Non-Emergency Medical Transportation Market
Figure 11. US Non-Emergency Medical Transportation Market – Comparative Company Analysis
Figure 12. US Non-Emergency Medical Transportation Market – Growth Strategy Analysis
Figure 13. US Non-Emergency Medical Transportation Market Revenue Share, by Service Type (2022 and 2028)
Figure 14. Private Pay Patient Transportation: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 15. Insurance Backed Patient Transportation: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 16. Courier Services: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 17. Others: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 18. US Non-Emergency Medical Transportation Market Revenue Share, by Facility (2022 and 2028)
Figure 19. Inter-Facility: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 20. Intra-Facility: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 21. US Non-Emergency Medical Transportation Market Revenue Share, by Application (2022 and 2028)
Figure 22. Dialysis: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 23. Routine Doctor Visits: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 24. Mental Health Related Appointments: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 25. Rehabilitation: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 26. Others: US Non-Emergency Medical Transportations Market– Revenue and Forecast to 2028 (US$ Million)
Figure 27. US Non-Emergency Medical Transportation Market Revenue Share, by End user (2022 and 2028)
Figure 28. Hospitals & Clinics: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 29. Nursing Homes: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 30. Homecare Settings: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 31. MCO & State Agencies: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 32. Healthcare Payers: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 33. Others: US Non-Emergency Medical Transportation Market– Revenue and Forecast to 2028 (US$ Million)
Figure 34. Northeast: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
Figure 35. Midwest: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
Figure 36. South: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
Figure 37. West: US Non-Emergency Medical Transportation Market – Revenue and Forecast to 2028 (US$ Million)
Figure 38. Impact of COVID-19 Pandemic in US Markets
Figure 39. Growth Strategies in the US Non-Emergency Medical Transportation Market (%)
- ABC Non-Emergency Medical Transportation, LLC
- MTM, Inc.
- AMR
- Xpress Transportation
- CJ Medical Transportation
- Southeastrans
- ModivCare
- Crothall Healthcare
- Elite Medical Transport
- Acadian Ambulance Service.
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players, and segments in the US non-emergency medical transportation market.
- Highlights key business priorities in order to assist companies to realign their business strategies.
- The key findings and recommendations highlight crucial progressive industry trends in the US non-emergency medical transportation market, thereby allowing players across the value chain to develop effective long-term strategies.
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets.
- Scrutinize in-depth US market trends and outlook coupled with the factors driving the market, as well as those hindering it.
- Enhance the decision-making process by understanding the strategies that underpin security interest with respect to client products, segmentation, pricing and distribution.