US Cloud PBX Market Forecast to 2027 - COVID-19 Impact and Regional Analysis by Enterprise Size (Small Enterprises and Medium Enterprises) and End User (IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, and Others)
Market Introduction
The sales of cloud PBX are largely influenced by numerous economic and non-economic factors. The retail & manufacturing sectors are expected to have a large impact on the growth of the cloud PBX market. Also, for the retail and manufacturing industry, increasing adoption of cloud technologies is enabling high degree of services to its customers. Potentially, the BFSI and IT & Telecom sectors are expected to present larger opportunities as compared to other sectors during the forecast period.
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Market Overview and Dynamics
The US cloud PBX market was valued at US$ 1,299.0 million in 2019 and is projected to reach US$ 3,262.0 million by 2027; it is expected to grow at a CAGR of 10.8% from 2020 to 2027. Cloud PBX market is majorly driven by increasing adoption of cloud technology across the industries and the increasing need for improved communication in business. The cloud PBX market is witnessing significant growth and is highly profitable for service providers as it takes advantage of technological advancements and its services can run across IP networks. There is a high demand for cloud PBX among small and medium enterprises, as it is cost effective and does not require hardware maintenance. Drivers impacting cloud PBX market include flexible pricing plan, no upfront cost of deployment, no manpower required for maintenance, and ability to scale up and down.
Key Market Segments
In terms of enterprise size, the medium enterprises segment accounted for the largest share of the US cloud PBX market in 2019. Based on end user, the IT & Telecom segment held the major market share in 2019.
Major Sources and Companies Listed
A few major primary and secondary sources referred to for preparing this report on the cloud PBX market in US are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are 3CX, Inc.; 8*8, Inc.; AT&T Inc.; and Avaya Inc., among others.
Reasons to buy report
- To understand the US cloud PBX market landscape and identify market segments that are most likely to guarantee a strong return
- To stay ahead of the race by comprehending the ever-changing competitive landscape for the US cloud PBX market
- To efficiently plan M&A and partnership deals in the cloud PBX market by identifying market segments with the most promising probable sales
- To help take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segments of the US cloud PBX market
- To obtain revenue forecast for market by various segments from 2020 to 2027 in the US
US CLOUD PBX MARKET SEGMENTATION
Cloud PBX Market – by Enterprise Size
- Small Enterprise
- Medium Enterprise
Cloud PBX Market – by End User
- IT & Telecom
- BFSI
- Healthcare
- Retail
- Manufacturing
- Others
Company Profiles
TABLE OF CONTENTS
1. Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
1.3.1 US Cloud PBX Market – By Enterprise Size
1.3.2 US Cloud PBX Market – By End-User
2. Key Takeaways
2.1 US Cloud PBX Market Overview
2.2 Medium Enterprises held the Largest Share of US Cloud PBX Market
2.3 IT & Telecom Segment held the Largest Share of US Cloud PBX Market
2.4 Strategic Partnerships and Developments among the Cloud PBX Market Players in the Ecosystem is Fuelling the Growth of Cloud PBX Market
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. US Cloud PBX Market Landscape
4.1 Market Overview
4.2 PEST Analysis
4.2.1 US
4.3 Ecosystem Analysis
4.4 Expert Opinion
5. Cloud PBX Market – Key Market Dynamics
5.1 Market Drivers
5.1.1 Growing Demand for Effective Communication in Enterprises
5.1.2 Growing Focus Towards Reducing the Operational Costs Is Driving the Adoption of Cloud PBX
5.2 Restraints
5.2.1 Increasing Security Concerns
5.3 Opportunity:
5.3.1 Introduction of 5G to Provide Growth Benefits to Cloud PBX Operators
5.4 Future Trends:
5.4.1 Availability of Integration Support and Migration Strategies Are the Key Trend in The cloud PBX market
5.5 Impact Analysis
6. Cloud PBX Market – US Analysis
6.1 Cloud PBX Market US Overview
6.2 US Cloud PBX Market – Revenue and Forecast to 2027 (US$ Million)
6.3 Market Positioning – Key Players
7. Cloud PBX Market Analysis – By Enterprise Size
7.1 Overview
7.2 US Cloud PBX Market Breakdown, by Enterprise Size, 2019 & 2027
7.3 Small Enterprises
7.3.1 Overview
7.3.2 Small Enterprises Market Revenue and Forecast to 2027 (US$ Million)
7.4 Medium Enterprises
7.4.1 Overview
7.4.2 Medium Enterprises Market Revenue and Forecast to 2027 (US$ Million)
8. Cloud PBX Market Analysis – By End-User
8.1 Overview
8.2 US Cloud PBX Market Breakdown, By End-User, 2019 & 2027
8.3 IT & Telecom
8.3.1 Overview
8.3.2 IT & Telecom Market Forecast and Analysis
8.4 BFSI
8.4.1 Overview
8.4.2 BFSI Market Forecast and Analysis
8.5 Healthcare
8.5.1 Overview
8.5.2 Healthcare Market Forecast and Analysis
8.6 Retail
8.6.1 Overview
8.6.2 Retail Market Forecast and Analysis
8.7 Manufacturing
8.7.1 Overview
8.7.2 Manufacturing Market Forecast and Analysis
8.8 Others
8.8.1 Overview
8.8.2 Others Market Forecast and Analysis
9. Impact of COVID-19 on US Cloud PBX Market
10. US Cloud PBX Market- Industry Landscape
10.1 Overview
10.2 Market Initiative
10.3 Merger and Acquisition
10.4 New Development
11. Company Profiles
11.1 3CX, inc.
11.1.1 Key Facts
11.1.2 Business Description
11.1.3 Products and Services
11.1.4 Financial Overview
11.1.5 SWOT Analysis
11.1.6 Key Developments
11.2 8x8, Inc.
11.2.1 Key Facts
11.2.2 Business Description
11.2.3 Products and Services
11.2.4 Financial Overview
11.2.5 SWOT Analysis
11.2.6 Key Developments
11.3 AT&T Inc.
11.3.1 Key Facts
11.3.2 Business Description
11.3.3 Product and Services
11.3.4 Financial Overview
11.3.5 SWOT Analysis
11.3.6 Key Developments
11.4 Avaya Inc.
11.4.1 Key Facts
11.4.2 Business Description
11.4.3 Products and Services
11.4.4 Financial Overview
11.4.5 SWOT Analysis
11.4.6 Key Developments
11.5 Cisco Systems, Inc.
11.5.1 Key Facts
11.5.2 Business Description
11.5.3 Products and Services
11.5.4 Financial Overview
11.5.5 SWOT Analysis
11.5.6 Key Developments
11.6 Comcast Corporation
11.6.1 Key Facts
11.6.2 Business Description
11.6.3 Products and Services
11.6.4 Financial Overview
11.6.5 SWOT Analysis
11.6.6 Key Developments
11.7 MICROSOFT CORPORATION
11.7.1 Key Facts
11.7.2 Business Description
11.7.3 Products and Services
11.7.4 Financial Overview
11.7.5 SWOT Analysis
11.7.6 Key Developments
11.8 RingCentral, Inc.
11.8.1 Key Facts
11.8.2 Business Description
11.8.3 Products and Services
11.8.4 Financial Overview
11.8.5 SWOT Analysis
11.8.6 Key Developments
11.9 SORS Global
11.9.1 Key Facts
11.9.2 Business Description
11.9.3 Products and Services
11.9.4 Financial Overview
11.9.5 SWOT Analysis
11.9.6 Key Developments
11.10 Voyced Ltd.
11.10.1 Key Facts
11.10.2 Business Description
11.10.3 Products and Services
11.10.4 Financial Overview
11.10.5 SWOT Analysis
11.10.6 Key Developments
12. Appendix
12.1 About The Insight Partners
12.2 Glossary of TermsLIST OF TABLES
Table 1. Cloud PBX Market – Revenue and Forecast to 2027 (US$ Million)
Table 2. Word of Index: Cloud PBX MarketLIST OF FIGURES
Figure 1. US Cloud PBX Market Segmentation
Figure 2. US Cloud PBX Market Overview
Figure 3. Medium Enterprises held the Largest Share of US Cloud PBX Market
Figure 4. IT & Telecom Segment held the Largest Share of US Cloud PBX Market
Figure 5. US – PEST Analysis
Figure 6. US Cloud PBX Market– Ecosystem Analysis
Figure 7. Expert Opinion
Figure 8. Cloud PBX Solution Preferences
Figure 9. Impact analysis
Figure 10. Cloud PBX Market – Revenue and Forecast to 2027 (US$ Million)
Figure 11. US Cloud PBX Market Breakdown, by Enterprise Size (2019 and 2027)
Figure 12. US Small Enterprises Market Revenue and Forecast to 2027(US$ Million)
Figure 13. US Medium Enterprises Market Revenue and Forecast to 2027(US$ Million)
Figure 14. US Cloud PBX Market Breakdown, By End-User, 2019 & 2027 (%)
Figure 15. US IT & Telecom Market Revenue and Forecast to 2027 (US$ Mn)
Figure 16. US BFSI Market Revenue and Forecast to 2027 (US$ Mn)
Figure 17. US Healthcare Market Revenue and Forecast to 2027 (US$ Mn)
Figure 18. US Retail Market Revenue and Forecast to 2027 (US$ Mn)
Figure 19. US Manufacturing Market Revenue and Forecast to 2027 (US$ Mn)
Figure 20. US Others Market Revenue and Forecast to 2027 (US$ Mn)The List of Companies - US cloud PBX market
- 3CX, inc
- 8X8, INC.
- AT&T Inc.
- Avaya Inc.
- Cisco Systems, Inc.
- COMCAST CORPORATION
- Microsoft Corporation
- RingCentral, Inc.
- SORS Global
- Voyced Ltd
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the US Cloud PBX market.
- Highlights key business priorities in order to assist companies to realign their business strategies
- The key findings and recommendations highlight crucial progressive industry trends in the US cloud PBX market, thereby allowing players across the value chain to develop effective long-term strategies
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
- Scrutinize in-depth US market trends and outlook coupled with the factors driving the market, as well as those hindering it
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution