North America Cloud PBX Market to 2027 - Regional Analysis and Forecasts by Enterprise Size (Large Enterprise and SMEs); by End-User (IT & Telecom, BFSI, Healthcare, Retail, Manufacturing, and Others)
North America cloud PBX market expected to grow from US$ 1.85 Bn in 2018 to US$ 5.59 Bn by the year 2027. This represents a CAGR of 22.1% from the year 2018 to 2027.
The cloud PBX has reformed and revolutionized the communication process in the business organizations by enabling access to various forms of communication (audio, video, text messaging) through an IP network. This communication technology offers myriad benefits over tradition PBX, but the cost-effectiveness provided by the cloud PBX over on-premise PBX is the primary factor, that has driven its demand in the past years and is expected to influence the market growth in the coming years. As there aren’t much hardware components to manage, the cost of maintenance of the system is relatively less. Besides, the businesses reduce their operation expense by omitting the charges that are levied by the telecom operators for the usage of analog phone lines. This is even more beneficial because the cost of calling through physical PBX varied depending upon the proximity of the location being contacted, whereas with cloud, the price is lesser and standard as the voice and video services are facilitated over the internet.
Currently, the US is dominating the North America cloud PBX market, which in turn boost the demand for cloud PBX. This is due to the reason that the region is highly advanced in terms of technology as well as the economy. Also, the region is one of the early adopters of new technology in any market. Therefore, the cloud PBX solution has already been adopted by most of the industry verticals in the region and is still increasing with the increase in the number of companies in the region in different verticals. The figure given below highlights the revenue share of Mexico in the North American cloud PBX market in the forecast period:
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NORTH AMERICA CLOUD PBX MARKET - SEGMENTATION
North America Cloud PBX Market by Enterprise Size
- SMEs
- Large Enterprises
North America Cloud PBX Market by End-User
- IT & Telecom
- BFSI
- Healthcare
- Retail
- Manufacturing
- Others
North America Cloud PBX Market by Country
- U.S.
- Canada
- Mexico
Companies Mentioned
- 3CX, Inc.
- 8x8, Inc.
- AT&T INC
- Avaya
- Cisco System, Inc.
- Comcast Corporation
- Microsoft Corporation
- RingCentral, Inc.
- Sors Global
- Voyce Ltd
PART 1. INTRODUCTION
1.1 Scope of the Study
1.2 The Insight partners research report guidance
1.3 market segmentation
1.3.1 North America Cloud PBX Market – By Enterprise Size
1.3.2 North America Cloud PBX Market – By End-User
1.3.3 North America Cloud PBX Market – By Country
PART 2. key takeaways
PART 3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
PART 4. North Ameica Cloud PBX market landscape
4.1 market overview
4.2 pest analysis
4.2.1 North America PEST Analysis
PART 5. North America Cloud PBX market – key industry dynamics
5.1 Driver
5.1.1 Growing demand for effective communication in enterprises
5.1.2 Growing focus towards reducing the operational costs is driving its adoption of cloud PBX
5.2 Restraints
5.2.1 Increasing Security Concerns
5.3 Opportunity:
5.3.1 Introduction of 5G to provide growth benefits to cloud PBX operators
5.4 Future Trends:
5.4.1 Availability of integration support and migration strategies are the key trend in the cloud PBX market
5.5 IMPACT ANALYSIS
PART 6. North America Cloud PBX–market analysis
6.1 North America Cloud PBX market Overview
6.2 North America Cloud PBX market Forecast and Analysis
PART 7. North America Cloud PBX market revenue and forecasts to 2027 –Enterprise size
7.1 Overview
7.2 ENTERPRISE SIZE market forecasts and analysis
7.3 SMES
7.3.1 Overview
7.3.1 SMES Market Forecasts and Analysis
7.4 Large Enterprises
7.4.1 Overview
7.4.2 Large Enterprises Market Forecasts and Analysis
PART 8. North America Cloud PBX market revenue and forecasts to 2027 – by ENd-user
8.1 Overview
8.2 END-USER market forecasts and analysis
8.3 IT & Telecom
8.3.1 Overview
8.3.2 IT & Telecom Market Forecasts and Analysis
8.4 BFSI
8.4.1 Overview
8.4.2 BFSI Market Forecasts and Analysis
8.5 Healthcare
8.5.1 Overview
8.5.2 Healthcare Market Forecasts and Analysis
8.6 Retail
8.6.1 Overview
8.6.2 Retail Market Forecasts and Analysis
8.7 Manufacturing
8.7.1 Overview
8.7.2 Manufacturing Market Forecasts and Analysis
8.8 Others
8.8.1 Overview
8.8.2 Others Market Forecasts and Analysis
PART 9. North America Cloud PBX market – country Analysis
9.1 Overview
9.1.1 North America Cloud PBX Market Breakdown, by Key Countries
9.1.1.1 U.S. Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.1.1.1.1 U.S. Cloud PBX Market Breakdown by Enterprise Size
9.1.1.1.2 U.S. Cloud PBX Market Breakdown by End-user
9.1.1.2 Canada Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.1.1.2.1 Canada Cloud PBX Market Breakdown by Enterprise Size
9.1.1.2.2 Canada Cloud PBX Market Breakdown by End-user
9.1.1.3 Mexico Cloud PBX Market Revenue and Forecasts to 2027 (US$ MN)
9.1.1.3.1 Mexico Cloud PBX Market Breakdown by Enterprise Size
9.1.1.3.2 Mexico Cloud PBX Market Breakdown by End-user
PART 10. Industry Landscape
10.1 Market Initiative
10.2 New Development
PART 11. Company Profile
11.1 3cx, inc.
11.1.1 Key Facts
11.1.2 Business Description
11.1.3 Products and Services
11.1.4 Financial Overview
11.1.5 SWOT Analysis
11.1.6 Key Developments
11.2 8x8, inc.
11.2.1 Key Facts
11.2.2 Business Description
11.2.3 Products and Services
11.2.4 Financial Overview
11.2.5 SWOT Analysis
11.2.6 Key Developments
11.3 AT&T Inc.
11.3.1 Key Facts
11.3.2 Business Description
11.3.3 Product and Services
11.3.4 Financial Overview
11.3.5 SWOT Analysis
11.3.6 Key Developments
11.4 Avaya Inc.
11.4.1 Key Facts
11.4.2 Business Description
11.4.3 Products and Services
11.4.4 Financial Overview
11.4.5 SWOT Analysis
11.4.6 Key Developments
11.5 Cisco Systems, Inc.
11.5.1 Key Facts
11.5.2 Business Description
11.5.3 Products and Services
11.5.4 Financial Overview
11.5.5 SWOT Analysis
11.5.6 Key Developments
11.6 Comcast Corporation
11.6.1 Key Facts
11.6.2 Business Description
11.6.3 Products and Services
11.6.4 Financial Overview
11.6.5 SWOT Analysis
11.6.6 Key Developments
11.7 MICROSOFT CORPORATION
11.7.1 Key Facts
11.7.2 Business Description
11.7.3 Products and Services
11.7.4 Financial Overview
11.7.5 SWOT Analysis
11.7.6 Key Developments
11.8 RingCentral, Inc.
11.8.1 Key Facts
11.8.2 Business Description
11.8.3 Products and Services
11.8.4 Financial Overview
11.8.5 SWOT Analysis
11.8.6 Key Developments
11.9 sors global
11.9.1 Key Facts
11.9.2 Business Description
11.9.3 Products and Services
11.9.4 Financial Overview
11.9.5 SWOT Analysis
11.9.6 Key Developments
11.10 Voyced Ltd.
11.10.1 Key Facts
11.10.2 Business Description
11.10.3 Products and Services
11.10.4 Financial Overview
11.10.5 SWOT Analysis
11.10.6 Key Developments
PART 12. Appendix
12.1 about the insight partners
12.2 glossary
LIST OF TABLES
TABLE 1. North America Cloud PBX market Revenue and Forecasts to 2027 (US$ Mn)
TABLE 2. North America Cloud PBX market, Breakdown By ENTERPRISE SIZE, Revenue and Forecasts to 2027 (US$ Mn)
TABLE 3. North America Cloud PBX market, Breakdown By END-USER, Revenue and Forecasts to 2027 (US$ Mn)
TABLE 4. North America Cloud PBX market, Breakdown By Country, Revenue and Forecasts to 2027 (US$ Mn)
TABLE 5. U.S. Cloud PBX market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
TABLE 6. U.S. Cloud PBX market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
TABLE 7. CANADA Cloud PBX market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
TABLE 8. CANADA Cloud PBX market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
TABLE 9. MEXICO Cloud PBX market Revenue and Forecasts to 2027 – By Enterprise Size (US$ Mn)
TABLE 10. MEXICO Cloud PBX market Revenue and Forecasts to 2027 – By End-user (US$ Mn)
TABLE 11. Glossary of terms, Cloud PBX market
LIST OF FIGURES
FIGURE 1. North America Cloud PBX market segmentation
FIGURE 2. North America Cloud PBX market segmentation – BY County
FIGURE 3. North America Cloud PBX Market Breakdown by Enterprise size, 2018 & 2027 (%)
FIGURE 4. north america – pest analysis
FIGURE 5. Impact analysis
FIGURE 6. North America Cloud PBXmarket Forecast and Analysis, (US$ Mn)
FIGURE 7. North America Cloud PBX Market Breakdown By ENTERPRISE SIZE, 2018 & 2027 (%)
FIGURE 8. North America SMEs Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 9. North America Large Enterprises Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 10. North America Cloud PBX Market Breakdown By END-USER, by revenue, 2018 & 2027 (%)
FIGURE 11. north America IT & Telecom Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 12. North America BFSI Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 13. North AMerica Healthcare Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 14. North AMerica Retail Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 15. North america Manufacturing Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 16. North America Others Market Revenue and Forecasts to 2027 (US$ Mn)
FIGURE 17. North America Cloud PBX market Breakdown by Key Countries, 2018 & 2027(%)
FIGURE 18. U.S. Cloud PBX market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 19. Canada Cloud PBX market Revenue and Forecasts to 2027 (US$ MN)
FIGURE 20. Mexico Cloud PBX market Revenue and Forecasts to 2027 (US$ MN)
The List Companies
- 3CX, INC
- 8x8, Inc.
- AT&T INC
- Avaya
- Cisco System, Inc
- Comcast Corporation
- Microsoft Corporation
- RingCentral, Inc
- Sors Global
- Voyce Ltd