Europe Workplace Services Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Service Type ( End-User Outsourcing Services, Tech Support Services ); Organization Size ( Small and Medium-sized Enterprises (SMEs), Large Enterprises ); Vertical ( Media and Entertainment, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom- IT and ITES, Energy and Utilities, Government and Public Sector, Others)

TIPRE00022776 | Pages: 117 | Technology, Media and Telecommunications | Jun 2021 | Type: Regional | Status: Published

Market Introduction

Workplace services allow an organization’s workforce to work from anywhere and anytime in a protected environment.  With robust workplace services, a business can enhance the potential of its workplace by optimizing employee experiences and business performance. The services comprise end-user outsourcing and tech support services in order to offer automated service, integrated support, and cloud support services to end users. It helps to upgrade workforce collaboration and productivity. It also delivers a strategic instrument that supports business goals in all verticals. The well-established IT infrastructure and small & medium and large enterprises across all the regions are demanding workplace services. Enterprises of all sizes are anticipated to invest in innovative and latest technologies to operate their business effectively. Enterprises across the world are using workplace services to boost their businesses and optimize their business efforts to ensure the lowest possible investment requirements in various processes. Thus, the assimilation of artificial intelligence (AI) to revolutionize workplace services business is expected to create a significant demand for workplace services market in the coming years, which is further anticipated to drive the workplace services market.

Due to the COVID-19 outbreak, Russia, UK, France, Spain, Italy, and Germany are some of the worst affected member states in the European region. Businesses in the region face severe economic difficulties, as they had to suspend their operations or substantially reduce their activities. Due to business lockdowns, travel bans, and supply chain disruptions, the region is anticipated to have an economic slowdown till Mid-2021. The member states of Europe, such as Italy, Spain, and Germany, have implemented drastic measures and travel restrictions to limit the spread of coronavirus among its citizens. European countries represent a major market for workplace services adoption due to the rising trend of BYOD devices. Despite the COVID 19 outbreak, the demand for workplace services among end-customers is anticipated to rise in the coming years. At the early onset of the global pandemic, companies in the region successfully triggered their business continuity plans and allowed work-from-home. The outbreak has given rise to the shift to digital business models across industries in Europe. The remote working concept enhanced the experience of employees through the use of numerous collaboration technologies.


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Market Overview and Dynamics

The workplace services market in Europe,” is expected to reach US$ 54267.14 million by 2028 from US$ 26251.31 million in 2021. The market is estimated to grow at a CAGR of 10.9% from 2021 to 2028. Artificial intelligence plays an important role in the digitalization and transformation of the advanced business process. This technology is the foundation of the next generation of various industries. It provides the ability to learn from recorded data and experiences, as it comprises algorithms, patterns, and predictive insight. AI-enabled applications, such as chatbots that troubleshoot IT problems or virtual assistants, are revolutionizing the daily lives of modern businesspeople. At present, AI-powered chatbots empower businesses of all sizes. This is one of the emerging digital workplace technologies, which allows businesses to complete mundane tasks fast. Unlike human workers, AI-powered chatbots aid several team members at once. In addition, they respond in human-like ways. These chatbots are likely to boost business processes with emerging digital workplace technologies for SMEs and large enterprises. 

Companies are leveraging the capability of AI and business intelligence to enhance their overall production performance. AI technology is likely to shape the future of work. It would become an important component of the digital workplace in the near future. This is bolstering the growth of the workplace services market.

Key Market Segments

The Europe workplace services market is categorized into service type, organization size, vertical, and country. Based on services type, the market is segmented into end-user outsourcing services and tech support services core. In 2020, the end-user outsourcing services segment held the largest share Europe workplace market. Based on organization type, the workplace services market is divided into small and medium-sized enterprises (SMEs) and large enterprises. SMEs segment is expected to the fastest growing segment over the forecast period. On the basis of vertical, the market is segmented into media and entertainment, BFSI, consumer goods and retail, manufacturing, healthcare and life sciences, education, telecom- IT and ITES, energy and utilities, government and public sector, and others. The Telecom-IT and ITES segment accounts for largest market share in the 2020.  

Major Sources and Companies Listed

A few major primary and secondary sources referred to for preparing this report on the workplace services  market in Europe are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Accenture, Atos SE, Cognizant, DXC Technology Company, Fujitsu Limited, HCL Technologies, IBM Corporation, NTT DATA Corporation, Tata Consultancy Services Limited, Unisys Corporation, and Wipro Limited among others.

Reasons to buy report

  • To understand the Europe workplace service market landscape and identify market segments that are most likely to guarantee a strong return
  • Stay ahead of the race by comprehending the ever-changing competitive landscape for Europe workplace service market
  • Efficiently plan M&A and partnership deals in Europe workplace service market by identifying market segments with the most promising probable sales
  • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form Europe workplace services market
  • Obtain market revenue forecast for market by various segments from 2021-2028 in Europe region.

EUROPE WORKPLACE MARKET SEGMENTATION

By Service Type

  • End-User Outsourcing Services
  • Tech Support Services

By Organization Size

  • SMEs
  • Large Enterprises

 

By Industrial Vertical

  • Telecom-IT and ITES
  • BFSI
  • Manufacturing
  • Consumer Goods and Retail
  • Healthcare and Life Science
  • Government and Public Sector
  • Energy and Utilities
  • Media and Entertainment
  • Education
  • Others

By Country

  • Germany
  • UK
  • France
  • Italy
  • Russia
  • Rest of Europe

 

Company Profiles

  • Accenture
  • Atos SE
  • Cognizant
  • DXC Technology Company
  • Fujitsu Limited
  • HCL Technologies
  • IBM Corporation
  • NTT DATA Corporation
  • Tata Consultancy Services Limited
  • Unisys Corporation
  • Wipro Limited

1.           Introduction

1.1         Study Scope

1.2         The Insight Partners Research Report Guidance

1.3         Market Segmentation

2.           Key Takeaways

3.           Research Methodology

3.1         Coverage

3.2         Secondary Research

3.3         Primary Research

4.           Europe Workplace Services Market Landscape

4.1         Market Overview

4.2         Europe PEST Analysis

4.3         Ecosystem Analysis

4.4         Expert Opinion

5.           Europe Workplace Services–Market Dynamics

5.1         Market Drivers

5.1.1        Growing Moment of Enterprise Mobility

5.1.2        Increasing Burden of Conformity Services

5.2         Market Restraints

5.2.1        Growing Safety Concerns

5.3         Market Opportunities

5.3.1        Rising Adoption of Workplace Services Among SMEs in Developing Countries

5.4         Market Trend

5.4.1        Assimilation of Artificial Intelligence (AI) to Revolutionize Workplace Services Business

5.5         Impact Analysis of Drivers and Restraints

6.           Workplace Services Market – Europe Analysis

6.1         Europe Workplace Services Market Overview

6.2         Europe Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)

7.           Europe Workplace Services Market Analysis – By Service Type

7.1         Overview

7.2         Europe Workplace Services Market Breakdown, by Service Type, 2020 & 2028

7.3         End-User Outsourcing Services

7.3.1        Overview

7.3.2        Europe End-User Outsourcing Services Market Revenue and Forecast To 2028 (US$ Million)

7.4         Tech Support Services

7.4.1        Overview

7.4.2        Europe Tech Support Services Market Revenue and Forecast To 2028 (US$ Million)

8.           Europe Workplace Services Market Analysis – By Organization Size

8.1         Overview

8.2         Workplace Services Market Breakdown, by Organization Size, 2020 & 2028

8.3         Small and Medium Enterprises

8.3.1        Overview

8.3.2        Europe Small and Medium Enterprises Market Revenue and Forecast To 2028 (US$ Million)

8.4         Large Enterprises

8.4.1        Overview

8.4.2        Europe Large Enterprises Market Revenue and Forecast To 2028 (US$ Million)

9.           Workplace Services Market Analysis – By Vertical

9.1         Overview

9.2         Workplace Services Market Breakdown, by Vertical, 2020 & 2028

9.3         Media and Entertainment

9.3.1        Overview

9.3.2        Europe Media and Entertainment Market Revenue and Forecast To 2028 (US$ Million)

9.4         BFSI

9.4.1        Overview

9.4.2        Europe BFSI Market Revenue and Forecast To 2028 (US$ Million)

9.5         Consumer Goods and Retail

9.5.1        Overview

9.5.2        Europe Consumer Goods and Retail Market Revenue and Forecast To 2028 (US$ Million)

9.6         Manufacturing

9.6.1        Overview

9.6.2        Europe Manufacturing Market Revenue and Forecast To 2028 (US$ Million)

9.7         Healthcare and Life Sciences

9.7.1        Overview

9.7.2        Europe Healthcare and Life Sciences Market Revenue and Forecast To 2028 (US$ Million)

9.8         Education

9.8.1        Overview

9.8.2        Europe Education Market Revenue and Forecast To 2028 (US$ Million)

9.9         Telecom- IT and ITES

9.9.1        Overview

9.9.2        Europe Telecom- IT and ITES Market Revenue and Forecast To 2028 (US$ Million)

9.10      Energy and Utilities

9.10.1     Overview

9.10.2     Europe Energy and Utilities Market Revenue and Forecast To 2028 (US$ Million)

9.11      Government and Public Sector

9.11.1     Overview

9.11.2     Europe Government and Public Sector Market Revenue and Forecast To 2028 (US$ Million)

9.12      Others

9.12.1     Overview

9.12.2     Europe Others Market Revenue and Forecast To 2028 (US$ Million)

10.        Workplace Services Market – Country Analysis

10.1      Overview: Workplace Services Market

10.1.1     Europe: Workplace Services Market- by Key Country

10.1.1.1       Germany: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.1.1.1.1       Germany: Workplace Services Market- by Service Type

10.1.1.1.2       Germany: Workplace Services Market- By Organization Size

10.1.1.1.3       Germany: Workplace Services Market- By Vertical

10.1.1.2       France: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.1.1.2.1       France: Workplace Services Market- by Service Type

10.1.1.2.2       France: Workplace Services Market- By Organization Size

10.1.1.2.3       France: Workplace Services Market- By Vertical

10.1.1.3       Italy: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.1.1.3.1       Italy: Workplace Services Market- by Service Type

10.1.1.3.2       Italy: Workplace Services Market- By Organization Size

10.1.1.3.3       Italy: Workplace Services Market- By Vertical

10.1.1.4       UK: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.1.1.4.1       UK: Workplace Services Market- by Service Type

10.1.1.4.2       UK: Workplace Services Market- By Organization Size

10.1.1.4.3       UK: Workplace Services Market- By Vertical

10.1.1.5       Russia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.1.1.5.1       Russia: Workplace Services Market- By Organization Size

10.1.1.5.2       Russia: Workplace Services Market- By Vertical

10.1.1.6       Rest of Europe: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

10.1.1.6.1       Rest of Europe: Workplace Services Market- by Service Type

10.1.1.6.2       Rest of Europe: Workplace Services Market- By Organization Size

10.1.1.6.3       Rest of Europe: Workplace Services Market- By Vertical

11.        Impact of COVID-19 Pandemic on Workplace Services Market

11.1      Overview

12.        Industry Landscape

12.1      Overview

12.2      Market Initiative

12.3      New Product Development

13.        Company Profiles

13.1      Wipro Limited

13.1.1     Key Facts

13.1.2     Business Description

13.1.3     Products and Services

13.1.4     Financial Overview

13.1.5     SWOT Analysis

13.1.6     Key Developments

13.2      IBM Corporation

13.2.1     Key Facts

13.2.2     Business Description

13.2.3     Products and Services

13.2.4     Financial Overview

13.2.5     SWOT Analysis

13.2.6     Key Developments

13.3      HCL Technologies

13.3.1     Key Facts

13.3.2     Business Description

13.3.3     Products and Services

13.3.4     Financial Overview

13.3.5     SWOT Analysis

13.3.6     Key Developments

13.4      Tata Consultancy Services Limited

13.4.1     Key Facts

13.4.2     Business Description

13.4.3     Products and Services

13.4.4     Financial Overview

13.4.5     SWOT Analysis

13.4.6     Key Developments

13.5      NTT DATA Corporation

13.5.1     Key Facts

13.5.2     Business Description

13.5.3     Products and Services

13.5.4     Financial Overview

13.5.5     SWOT Analysis

13.5.6     Key Developments

13.6      DXC Technology Company

13.6.1     Key Facts

13.6.2     Business Description

13.6.3     Products and Services

13.6.4     Financial Overview

13.6.5     SWOT Analysis

13.6.6     Key Developments

13.7      CompuCom Systems, Inc.

13.7.1     Key Facts

13.7.2     Business Description

13.7.3     Products and Services

13.7.4     Financial Overview

13.7.5     SWOT Analysis

13.7.6     Key Developments

13.8      Unisys Corporation

13.8.1     Key Facts

13.8.2     Business Description

13.8.3     Products and Services

13.8.4     Financial Overview

13.8.5     SWOT Analysis

13.8.6     Key Developments

13.9      Fujitsu Limited

13.9.1     Key Facts

13.9.2     Business Description

13.9.3     Products and Services

13.9.4     Financial Overview

13.9.5     SWOT Analysis

13.9.6     Key Developments

13.10   Cognizant

13.10.1  Key Facts

13.10.2  Business Description

13.10.3  Products and Services

13.10.4  Financial Overview

13.10.5  SWOT Analysis

13.10.6  Key Developments

13.11   Accenture

13.11.1  Key Facts

13.11.2  Business Description

13.11.3  Products and Services

13.11.4  Financial Overview

13.11.5  SWOT Analysis

13.11.6  Key Developments

13.12   Atos SE

13.12.1  Key Facts

13.12.2  Business Description

13.12.3  Products and Services

13.12.4  Financial Overview

13.12.5  SWOT Analysis

13.12.6  Key Developments

14.        Appendix

14.1      About The Insight Partners

14.2      Word Index

LIST OF TABLES

Table 1.             Europe Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)

Table 2.             Germany: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 3.             Germany: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 4.             Germany: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 5.             France: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 6.             France: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 7.             France: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 8.             Italy: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 9.             Italy: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 10.          Italy: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 11.          UK: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 12.          UK: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 13.          UK: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 14.          Russia: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 15.          Russia: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 16.          Russia: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 17.          Rest of Europe: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)

Table 18.          Rest of Europe: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)

Table 19.          Rest of Europe: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)

Table 20.          List of Abbreviation

LIST OF FIGURES

Figure 1.           Europe Workplace Services Market Segmentation

Figure 2.           Workplace Services Market Segmentation – By Country

Figure 3.           Europe Workplace Services Market Overview

Figure 4.           End-User Outsourcing Segment held the Largest Share in the Europe Workplace Services Market

Figure 5.           Large Enterprises held the Largest Share of in the Europe Workplace Services Market

Figure 6.           Telecom-IT and ITES held the Largest Share in the the Europe Workplace Services Market

Figure 7.           Germany Dominated the Europe Workplace Services Market

Figure 8.           Europe – PEST Analysis

Figure 9.           Expert Opinion

Figure 10.        Europe Digital Business Support System Market Impact Analysis of Drivers and Restraints

Figure 11.        Europe Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)

Figure 12.        Europe Workplace Services Market Breakdown, by Service Type (2020 and 2028)

Figure 13.        Europe End-User Outsourcing Services Market Revenue and Forecast to 2028 (US$ Million)

Figure 14.        Europe Tech Support Services Market Revenue and Forecast to 2028 (US$ Million)

Figure 15.        Europe Workplace Services Market Breakdown, by Organization Size (2020 and 2028)

Figure 16.        Europe Small and Medium Enterprises Market Revenue and Forecast to 2028 (US$ Million)

Figure 17.        Europe Large Enterprises Market Revenue and Forecast to 2028 (US$ Million)

Figure 18.        Europe Workplace Services Market Breakdown, by Vertical (2020 and 2028)

Figure 19.        Europe Media and Entertainment Market Revenue and Forecast to 2028 (US$ Million)

Figure 20.        Europe BFSI Market Revenue and Forecast to 2028 (US$ Million)

Figure 21.        Europe Consumer Goods and Retail Market Revenue and Forecast to 2028 (US$ Million)

Figure 22.        Europe Manufacturing Market Revenue and Forecast to 2028 (US$ Million)

Figure 23.        Europe Healthcare and Life Sciences Market Revenue and Forecast to 2028 (US$ Million)

Figure 24.        Europe Education Market Revenue and Forecast to 2028 (US$ Million)

Figure 25.        Europe Telecom- IT and ITES Market Revenue and Forecast to 2028 (US$ Million)

Figure 26.        Europe Energy and Utilities Market Revenue and Forecast to 2028 (US$ Million)

Figure 27.        Europe Government and Public Sector Market Revenue and Forecast to 2028 (US$ Million)

Figure 28.        Europe Others Market Revenue and Forecast to 2028 (US$ Million)

Figure 29.        Europe: Workplace Service Market, by Key - Revenue (2020) (US$ Million)

Figure 30.        Europe: Workplace Services Market Revenue Share, By Key Country (2020 and 2028)

Figure 31.        Germany: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 32.        France: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 33.        Italy: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 34.        UK: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 35.        Russia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 36.        Rest of Europe: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)

Figure 37.        Impact of COVID-19 Pandemic in Europe Country Markets

 

  1. Accenture
  2. Atos SE
  3. Cognizant
  4. DXC Technology Company
  5. Fujitsu Limited
  6. HCL Technologies
  7. IBM Corporation
  8. NTT DATA Corporation
  9. Tata Consultancy Services Limited
  10. Unisys Corporation
  11. Wipro Limited

 

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