Crowdsourced Testing Market by Testing Type (Functionality Testing, Localization Testing, Performance Testing, Usability Testing, Security Testing, and Others); Platforms (Mobile, Web, and Others) and Industry Vertical (BFSI, IT and Telecom, Retail, Healthcare, and Others): Global Market Size Estimates and Forecast (2022-2030)

BMIRE00026502 | Pages: 100 | Technology, Media and Telecommunications | Sep 2022 | Type: Global | Status: Published

The Crowdsourced Testing Market crossed US$ 1.5 billion mark in 2022 and is expected to hit US$ 3.35 billion by 2030, recording a CAGR of 10.1% during the forecast period.


Crowdsourced testing market has been significantly growing with rising demand for ensuring better customer experience globally.

The rising penetration of internet and smartphones have been strongly promoting the demand for various applications and software. Additionally, increasing digital transformation amongst enterprises of all sizes has strongly promoted the development of various software solutions. Since such solutions are deployed across different platforms, used in different localities, and must comply with various local regulations, rigorous testing is required. Testing is focused on several parameters, targeted at improving the customer experience. Any glitches in the same can seriously impact the providers brand image and revenue generation. Customer experience is thus one of the crucial parameters for a solution being developed. Since crowd testers are based across the globe, a solution can be easily cost-effectively tested across different geographies through crowdsourced testing. It also allows for testing a solution amongst people of different regions, leading to better feedback on how customers from different geographic locations perceive the solution. Such advantages and trends are strongly promoting the crowdsourced testing market globally. Several software quality assurance service providers engage crowd testers for ensuring quality of their solution.

The crowdsourced testing market is segmented within the report into type, organization size, vertical, and geography. Based on testing type, the market is segmented into functionality testing, localization testing, performance testing, usability testing, security testing, and others. Based on platforms, the crowdsourced testing market is segmented into mobile, web, and others. Based on industry vertical, the crowdsourced testing market is segmented into BFSI, IT and telecom, retail, healthcare, and others. Geographically, the crowdsourced testing market is sub-segmented into North America, Europe, Asia Pacific, South & Central America, and Middle East & Africa.

IoT is expected to provide great growth opportunities.

Crowdsourced testing refers to delegating software testing duties through an internet platform to a group of expert quality assurance testers. It is an effective means of streamlining interactive software development and enhancing developers' internet and software solutions. This testing mode provides various advantages such as flexibility, real-world multiplatform testing, and testing across different geographic locations. As the internet of things (IoT) enabled devices increase, coupled with the integration of artificial intelligence (AI) and machine learning (ML), the development of complex software solutions can be expected. Advanced solutions can be expected to require rigorous testing. The larger the number of testers, and more distributed across different geographies, the better the result. Thus crowdsourced testing market players ensure that the testers are spread worldwide while enabling their service. Such factors are expected to result in future growth opportunities for crowdsourced testing market across the globe.


Rising demand for mobile applications is a major factor accelerating the crowdsourced testing market growth.

The increasing penetration of smartphones has been driving the demand for applications. Government aids to increase such penetration, coupled with projects for creating a digital economy, have been further boosting demand for smartphones. It has also promoted the requirement for various applications for phones. Mobile phone applications are now being demanded for food delivery service, education, games, infotainment and many more. The number of applications on Google Playstore and Apple’s Appstore have grown manifold in the past few years. Such trends are expected to promote the crowdsourced testing market strongly.


Recent strategic developments in the Crowdsourced Testing Market

The crowdsourced testing market has undergone several significant developments, and a few of these have been mentioned below:

  • In May 2021, Nomura Research Institute, Ltd. announced that it has acquired SQA Holdco Pty Ltd., the parent organization of Planit Test Management Solutions Pty Ltd. Planit was a leading crowdsourced testing market player.
  • In February 2021, Qualitest Ltd., a leading software testing and quality assurance company, acquired India-based leading offshore testing provider QA Infotech. The acquisition was aimed at strengthening the former’s automation capabilities.


The crowdsourced testing market is driven by several players by implementing strategic activities such as investments, new launches, mergers & acquisitions, and partnerships. Cigniti Technologies, Crowdsprint, EPAM Systems, Inc., Global App Testing, ImpactQA, QA Mentor, Inc., Qualitest, Ltd., Testlio Inc., TestUnity, and Ubertesters Inc. are among the prominent players operating in the crowdsourced testing market.

Target audience for the report:

  • Crowdsourced testing service providers
  • App providers
  • Software testing service provider
  • Software provider
  • Crowdsourced testing service-related associations, organizations, forums, and alliances
  • Government bodies, such as regulating authorities and policy makers
  • Venture capitalists, private equity firms, and start-up companies
  • Research institutes, organizations, and consulting companies

Scope of the report:

In this report, the crowdsourced testing market has been segmented on the basis of:

  • Testing Type:
    • Functionality Testing
    • Localization Testing
    • Performance Testing
    • Usability Testing
    • Security Testing
    • Others
  • Platforms
    • Mobile
    • Web
    • Others
  • Industry Vertical
    • BFSI
    • IT and Telecom
    • Retail
    • Healthcare
    • Others
  • Region
    • North America
    • Europe
    • Asia Pacific (APAC)
    • South & Central America
    • Middle East & Africa
  • Companies profiled
    • Cigniti Technologies
    • Crowdsprint
    • EPAM Systems, Inc.
    • Global App Testing
    • ImpactQA

Companies profiled
- Cigniti Technologies
- Crowdsprint
- EPAM Systems, Inc.
- Global App Testing
- ImpactQA

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