Asia-Pacific Workplace Services Market Forecast to 2028 - COVID-19 Impact and Regional Analysis By Service Type ( End-User Outsourcing Services, Tech Support Services ); Organization Size ( Small and Medium-sized Enterprises (SMEs), Large Enterprises ); Vertical ( Media and Entertainment, BFSI, Consumer Goods and Retail, Manufacturing, Healthcare and Life Sciences, Education, Telecom- IT and ITES, Energy and Utilities, Government and Public Sector, Others)
Market Introduction
China, India, Japan, Australia, and South Korea are the major contributors in workplace services market. Workforce satisfaction is amongst the core point in every organizational strategies. To ensure greater workforce satisfaction, the employers across industry verticals are adopting array of workplace services enabling mobility, virtualization, and collaboration. All mentioned workplace services results in boosting employee satisfaction and productivity. Presence of numerous service providers & their facilities—including distribution centers & managed mobility—as well as enterprise mobility in Asia holds a significant position in expanding the scope of digital workplace, BYOD, and cloud collaboration, which would contribute toward the market growth. Owing to the COVID-19 outbreak, countries in the region have witnessed a drastic increase in the number of remote workers. Also, incorporation of artificial intelligence (AI) to revolutionize workplace services are the major factor driving the growth of the APAC workplace services market.
APAC is characterized by a large number of developing countries, a positive economic outlook, high industrial presence, huge population, and rising disposable income. All these factors make APAC a major growth driving region for various markets, including workplace services. The growing workforce and adoption of advanced technologies to streamline the business process in this region present a huge opportunity to grow the workplace services market in APAC. The global outbreak resulted in authorities imposing and implementing various unprecedented measures to limit the virus, such as quarantines, shutdowns, travel bans and restrictions, social distancing orders, and shutdowns. However, despite the pandemic, companies manage to offer workplace services to their customers. Their business remains operational with improvements to help employee and customer safety, such as limitations on travel, a migration of employees to work-from-home (WFH) status, and virtual delivery of workplace services.
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Market Overview and Dynamics
The workplace services market in APAC is expected to reach US$ 59819.61million by 2028 from US$ 25134.43 million in 2021. The market is estimated to grow at a CAGR of 13.2% from 2021 to 2028. In developing countries, SMEs hold a dominant share of the private sector and account for ~50% of jobs in their respective countries. Besides their positive employment effects, the growth and vibrancy of these firms are also crucial for wider economic growth, diversification of economic base, and as a source of innovation that is exhibited by some of the start-ups. The growth of SMEs in various developing countries of APAC is one of the crucial drivers for the workplace services market. SMEs play a vital role in several economies of APAC, particularly in developing countries. As per the SME Finance Forum, in the region, SMEs include ~98% of enterprises, which contribute ~17% to national GDP in the low-income countries such as India, and ~40–50% in the higher income countries, such as Singapore and Malaysia. Increasing number of SMEs in the region is anticipated to promote the procurement of workplace services to allow them to achieve business goals. Thus incorporation of Artificial Intelligence (AI) to revolutionize workplace services, the demand for workplace services is anticipated to surge during the forecast period. This is bolstering the growth of the workplace services market.
Key Market Segments
The APAC workplace services market is categorized into service type, organization size, vertical, and country. Based on services type, the market is segmented into end-user outsourcing services and tech support services core. In 2020, the end-user outsourcing services segment held the largest share APAC workplace market. Based on organization type, the workplace services market is divided into small and medium-sized enterprises (SMEs) and large enterprises. SMEs segment is expected to the fastest growing segment over the forecast period. On the basis of vertical, the market is segmented into media and entertainment, BFSI, consumer goods and retail, manufacturing, healthcare and life sciences, education, telecom- IT and ITES, energy and utilities, government and public sector, and others. The Telecom-IT and ITES segment accounts for largest market share in the 2020.
Major Sources and Companies Listed
A few major primary and secondary sources referred to for preparing this report on the workplace services market in APAC are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Accenture, Atos SE Cognizant, CompuCom Systems, Inc., DXC Technology Company, Fujitsu Limited, HCL Technologies, IBM Corporation, NTT DATA Corporation, Tata Consultancy Services Limited, Unisys Corporation, and Wipro Limited among others.
Reasons to buy report
- To understand the APAC workplace services market landscape and identify market segments that are most likely to guarantee a strong return
- Stay ahead of the race by comprehending the ever-changing competitive landscape for APAC workplace services market
- Efficiently plan M&A and partnership deals in APAC workplace services market by identifying market segments with the most promising probable sales
- Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form APAC workplace services market
- Obtain market revenue forecast for market by various segments from 2021-2028 in APAC region.
APAC WORKPLACE SERVICES MARKET SEGMENTATION
APAC Workplace Services Market-By Service Type
- End-User Outsourcing Services
- Tech Support Services
APAC Workplace Services Market -By Organization Size
- SMEs
- Large Enterprises
APAC Workplace Services Market -By Industrial Vertical
- Telecom-IT and ITES
- BFSI
- Manufacturing
- Consumer Goods and Retail
- Healthcare and Life Science
- Government and Public Sector
- Energy and Utilities
- Media and Entertainment
- Education
- Others
- Others
APAC Workplace Services Market -By Country
- China
- Japan
- South Korea
- India
- Australia
- Rest of APAC
APAC Workplace Services Market -Company Profiles
- Accenture
- Atos SE
- Cognizant
- CompuCom Systems, Inc.
- DXC Technology Company
- Fujitsu Limited
- HCL Technologies
- IBM Corporation
- NTT DATA Corporation
- Tata Consultancy Services Limited
- Unisys Corporation
- Wipro Limited
1. Introduction
1.1 Study Scope
1.2 The Insight Partners Research Report Guidance
1.3 Market Segmentation
2. Key Takeaways
3. Research Methodology
3.1 Coverage
3.2 Secondary Research
3.3 Primary Research
4. APAC Workplace Services Market Landscape
4.1 Market Overview
4.2 APAC PEST Analysis
4.3 Ecosystem Analysis
4.4 Expert Opinion
5. APAC Workplace Services–Market Dynamics
5.1 Market Drivers
5.1.1 Expanding Significance of Enterprise Mobility
5.1.2 Increasing Load of Compliance Services
5.2 Market Restraints
5.2.1 Growing Protection Concerns
5.3 Market Opportunities
5.3.1 Rising Adoption of Workplace Services Among SMEs in Developing Countries
5.4 Market Trend
5.4.1 Incorporation of Artificial Intelligence (AI) to Revolutionize Workplace Services Business
5.5 Impact Analysis of Drivers and Restraints
6. Workplace Services Market – APAC Analysis
6.1 APAC Workplace Services Market Overview
6.2 APAC Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)
7. APAC Workplace Services Market Analysis – By Service Type
7.1 Overview
7.2 Workplace Services Market Breakdown, by Service Type, 2020 & 2028
7.3 End-User Outsourcing Services
7.3.1 Overview
7.3.2 End-User Outsourcing Services Market Revenue and Forecast To 2028 (US$ Million)
7.4 Tech Support Services
7.4.1 Overview
7.4.2 Tech Support Services Market Revenue and Forecast To 2028 (US$ Million)
8. APAC Workplace Services Market Analysis – By Organization Size
8.1 Overview
8.2 Workplace Services Market Breakdown, by Organization Size, 2020 & 2028
8.3 Small and Medium Enterprises
8.3.1 Overview
8.3.2 APAC Small and Medium Enterprises Market Revenue and Forecast To 2028 (US$ Million)
8.4 Large Enterprises
8.4.1 Overview
8.4.2 Large Enterprises Market Revenue and Forecast To 2028 (US$ Million)
9. APAC Workplace Services Market Analysis – By Vertical
9.1 Overview
9.2 APAC Workplace Services Market Breakdown, by Vertical, 2020 & 2028
9.3 Media and Entertainment
9.3.1 Overview
9.3.2 Media and Entertainment Market Revenue and Forecast To 2028 (US$ Million)
9.4 BFSI
9.4.1 Overview
9.4.2 BFSI Market Revenue and Forecast To 2028 (US$ Million)
9.5 Consumer Goods and Retail
9.5.1 Overview
9.5.2 Consumer Goods and Retail Market Revenue and Forecast To 2028 (US$ Million)
9.6 Manufacturing
9.6.1 Overview
9.6.2 Manufacturing Market Revenue and Forecast To 2028 (US$ Million)
9.7 Healthcare and Life Sciences
9.7.1 Overview
9.7.2 Healthcare and Life Sciences Market Revenue and Forecast To 2028 (US$ Million)
9.8 Education
9.8.1 Overview
9.8.2 Education Market Revenue and Forecast To 2028 (US$ Million)
9.9 Telecom- IT and ITES
9.9.1 Overview
9.9.2 Telecom- IT and ITES Market Revenue and Forecast To 2028 (US$ Million)
9.10 Energy and Utilities
9.10.1 Overview
9.10.2 Energy and Utilities Market Revenue and Forecast To 2028 (US$ Million)
9.11 Government and Public Sector
9.11.1 Overview
9.11.2 Government and Public Sector Market Revenue and Forecast To 2028 (US$ Million)
9.12 Others
9.12.1 Overview
9.12.2 Others Market Revenue and Forecast To 2028 (US$ Million)
10. APAC Workplace Services Market – Country Analysis
10.1 Overview: APAC Workplace Services Market
10.1.1 APAC: Workplace Services Market: Workplace Services Market- by Key Country
10.1.1.1 Australia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.1.1 Australia: Workplace Services Market- by Service Type
10.1.1.1.2 Australia: Workplace Services Market- By Organization Size
10.1.1.1.3 Australia: Workplace Services Market- By Vertical
10.1.1.2 China: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.2.1 China: Workplace Services Market- by Service Type
10.1.1.2.2 China: Workplace Services Market- By Organization Size
10.1.1.2.3 China: Workplace Services Market- By Vertical
10.1.1.3 India: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.3.1 India: Workplace Services Market- by Service Type
10.1.1.3.2 India: Workplace Services Market- By Organization Size
10.1.1.3.3 India: Workplace Services Market- By Vertical
10.1.1.4 Japan: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.4.1 Japan: Workplace Services Market- by Service Type
10.1.1.4.2 Japan: Workplace Services Market- By Organization Size
10.1.1.4.3 Japan: Workplace Services Market- By Vertical
10.1.1.5 South Korea: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.5.1 South Korea: Workplace Services Market- by Service Type
10.1.1.5.2 South Korea: Workplace Services Market- By Organization Size
10.1.1.5.3 South Korea: Workplace Services Market- By Vertical
10.1.1.6 Rest of APAC: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
10.1.1.6.1 Rest of APAC: Workplace Services Market- by Service Type
10.1.1.6.2 Rest of APAC: Workplace Services Market- By Organization Size
10.1.1.6.3 Rest of APAC: Workplace Services Market- By Vertical
11. Impact of COVID-19 Pandemic on APAC Workplace Services Market
11.1 Overview
12. Industry Landscape
12.1 Overview
12.2 Market Initiative
12.3 New Product Development
13. Company Profiles
13.1 Wipro Limited
13.1.1 Key Facts
13.1.2 Business Description
13.1.3 Products and Services
13.1.4 Financial Overview
13.1.5 SWOT Analysis
13.1.6 Key Developments
13.2 IBM Corporation
13.2.1 Key Facts
13.2.2 Business Description
13.2.3 Products and Services
13.2.4 Financial Overview
13.2.5 SWOT Analysis
13.2.6 Key Developments
13.3 HCL Technologies
13.3.1 Key Facts
13.3.2 Business Description
13.3.3 Products and Services
13.3.4 Financial Overview
13.3.5 SWOT Analysis
13.3.6 Key Developments
13.3.7 Tata Consultancy Services Limited
13.3.8 Key Facts
13.3.9 Business Description
13.3.10 Products and Services
13.3.11 Financial Overview
13.3.12 SWOT Analysis
13.3.13 Key Developments
13.4 NTT DATA Corporation
13.4.1 Key Facts
13.4.2 Business Description
13.4.3 Products and Services
13.4.4 Financial Overview
13.4.5 SWOT Analysis
13.4.6 Key Developments
13.5 DXC Technology Company
13.5.1 Key Facts
13.5.2 Business Description
13.5.3 Products and Services
13.5.4 Financial Overview
13.5.5 SWOT Analysis
13.5.6 Key Developments
13.6 CompuCom Systems, Inc.
13.6.1 Key Facts
13.6.2 Business Description
13.6.3 Products and Services
13.6.4 Financial Overview
13.6.5 SWOT Analysis
13.6.6 Key Developments
13.7 Unisys Corporation
13.7.1 Key Facts
13.7.2 Business Description
13.7.3 Products and Services
13.7.4 Financial Overview
13.7.5 SWOT Analysis
13.7.6 Key Developments
13.8 Fujitsu Limited
13.8.1 Key Facts
13.8.2 Business Description
13.8.3 Products and Services
13.8.4 Financial Overview
13.8.5 SWOT Analysis
13.8.6 Key Developments
13.9 Cognizant
13.9.1 Key Facts
13.9.2 Business Description
13.9.3 Products and Services
13.9.4 Financial Overview
13.9.5 SWOT Analysis
13.9.6 Key Developments
13.10 Accenture
13.10.1 Key Facts
13.10.2 Business Description
13.10.3 Products and Services
13.10.4 Financial Overview
13.10.5 SWOT Analysis
13.10.6 Key Developments
13.11 Atos SE
13.11.1 Key Facts
13.11.2 Business Description
13.11.3 Products and Services
13.11.4 Financial Overview
13.11.5 SWOT Analysis
13.11.6 Key Developments
14. Appendix
14.1 About The Insight Partners
14.2 Word Index
LIST OF TABLES
Table 1. Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)
Table 2. Australia: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 3. Australia: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 4. Australia: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 5. China: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 6. China: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 7. China: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 8. India: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 9. India: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 10. India: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 11. Japan: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 12. Japan: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 13. Japan: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 14. South Korea: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 15. South Korea: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 16. Rest of APAC: Workplace Services Market- by Service Type –Revenue and Forecast to 2028 (US$ Million)
Table 17. Rest of APAC: Workplace Services Market- By Organization Size –Revenue and Forecast to 2028 (US$ Million)
Table 18. Rest of APAC: Workplace Services Market- By Vertical –Revenue and Forecast to 2028 (US$ Million)
Table 19. List of Abbreviation
LIST OF FIGURES
Figure 1. APAC Workplace Services Market Segmentation
Figure 2. APAC Workplace Services Market Segmentation – By Country
Figure 3. APAC Workplace Services Market Overview
Figure 4. End-User Outsourcing Segment held the Largest Share in the APAC Workplace Services Market
Figure 5. SME’s held the Largest Share in the APAC Workplace Services Market
Figure 6. Telecom-IT and ITES Services held the Largest Share in the APAC Workplace Services Market
Figure 7. China Dominated the APAC Workplace Services Market
Figure 8. Asia Pacific – PEST Analysis
Figure 9. Expert Opinion
Figure 10. APAC Digital Business Support System Market Impact Analysis of Drivers and Restraints
Figure 11. APAC Workplace Services Market – Revenue and Forecast To 2028 (US$ Million)
Figure 12. APAC Workplace Services Market Breakdown, by Service Type (2020 and 2028)
Figure 13. APAC End-User Outsourcing Services Market Revenue and Forecast to 2028 (US$ Million)
Figure 14. APAC Tech Support Services Market Revenue and Forecast to 2028 (US$ Million)
Figure 15. APAC Workplace Services Market Breakdown, by Organization Size (2020 and 2028)
Figure 16. APAC Small and Medium Enterprises Market Revenue and Forecast to 2028 (US$ Million)
Figure 17. APAC Large Enterprises Market Revenue and Forecast to 2028 (US$ Million)
Figure 18. APAC Workplace Services Market Breakdown, by Vertical (2020 and 2028)
Figure 19. APAC Media and Entertainment Market Revenue and Forecast to 2028 (US$ Million)
Figure 20. APAC BFSI Market Revenue and Forecast to 2028 (US$ Million)
Figure 21. APAC Consumer Goods and Retail Market Revenue and Forecast to 2028 (US$ Million)
Figure 22. APAC Manufacturing Market Revenue and Forecast to 2028 (US$ Million)
Figure 23. APAC Healthcare and Life Sciences Market Revenue and Forecast to 2028 (US$ Million)
Figure 24. APAC Education Market Revenue and Forecast to 2028 (US$ Million)
Figure 25. APAC Telecom- IT and ITES Market Revenue and Forecast to 2028 (US$ Million)
Figure 26. APAC Energy and Utilities Market Revenue and Forecast to 2028 (US$ Million)
Figure 27. APAC Government and Public Sector Market Revenue and Forecast to 2028 (US$ Million)
Figure 28. APAC Others Market Revenue and Forecast to 2028 (US$ Million)
Figure 29. APAC: Workplace Services Market – Workplace Services Market , By Key Country - Revenue (2020) (US$ Million)
Figure 30. APAC: Workplace Services Market Revenue Share, By Key Country (2020 and 2028)
Figure 31. Australia: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 32. China: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 33. India: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 34. Japan: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 35. South Korea: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 36. Rest of APAC: Workplace Services Market – Revenue and Forecast to 2028 (US$ Million)
Figure 37. Impact of COVID-19 Pandemic in Asia Pacific Country Markets
- Accenture
- Atos SE
- Cognizant
- CompuCom Systems, Inc.
- DXC Technology Company
- Fujitsu Limited
- HCL Technologies
- IBM Corporation
- NTT DATA Corporation
- Tata Consultancy Services Limited
- Unisys Corporation
- Wipro Limited
- Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the APAC Workplace Services market.
- Highlights key business priorities in order to assist companies to realign their business strategies
- The key findings and recommendations highlight crucial progressive industry trends in the APAC Mineral Workplace Services market, thereby allowing players across the value chain to develop effective long-term strategies
- Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
- Scrutinize in-depth APAC market trends and outlook coupled with the factors driving Workplace Services market, as well as those hindering it
- Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution