Asia Pacific Self-Service Kiosks Market Forecast to 2027 - COVID-19 Impact and Regional Analysis By Component (Hardware, Software, and Service), Type (Information, Ticketing and Check In, and Employment), and End User (Retail, Hospitality, Healthcare, Financial Services, and Others)

TIPRE00021067 | Pages: 75 | Electronics and Semiconductor | Apr 2021 | Type: Regional | Status: Published

Market Introduction

The APAC region comprises several developing economies, which are witnessing high growth in digitalization in the banking, hospitality, and retail sectors. Several government initiatives, such as Digital India, have increased the adoption of digital payments by consumers. This factor has resulted in the emergence of several digital payment wallets and the adoption of self-service kiosks giving tough competition to the banks. As a result, banks have started enhancing digital banking to serve their customers better and maintain their competitive edge. Further, the region has a vast tech-savvy population owing to high smartphone penetration and easy internet access. The presence of a tech-savvy population is resulting in banks to adopt innovative digital banking solutions and self-service kiosks, as customers demand easy access to all their banking needs with a click of a button. Regulators across the region have shown immense interest in encouraging the digital banks’ growth. Several countries also introduced license regimes, including Singapore and Taiwan, and the Hong Kong Special Administration Region. Further, countries, such as Thailand and Malaysia, are expected to follow the same. Moreover, fully digitalized banking services by adopting self-service kiosks are already available in APAC countries, including Japan, India, South Korea, and Australia. The emergence of digital-only banks in the region is expected to propel the demand for retail core banking systems and self-service kiosks across the APAC region.

APAC comprises the world’s two most populated countries—India and China, which are also hubs of key retailers, hospitals, restaurants, malls, and real estate. The subsequent disruption in production and operation processes due to the COVID-19 outbreak has led to the hindrance of export and import of raw material and goods from China and India. Due to limited revenue growth in 2020, several owners of retail stores, malls, restaurants, and theme parks have postponed their plans of implementing self-service kiosks. However, as COVID-19 recovery rate has begun improving each day, self-service kiosks are likely to gain traction. It is anticipated to boost consumer spending by ~30% (as per the industry experts). Therefore, enterprises are expected to invest in and implement kiosks in the coming months of 2021, which would, in turn, surge the demand for self-service kiosks. The impact of COVID-19 pandemic on APAC self-service kiosks market was marginal in 2020.


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Market Overview and Dynamics

The self-service kiosks market in APAC is expected to grow from US$ 2,311.40 million in 2019 to US$ 5,349.56 million by 2027; it is estimated to grow at a CAGR of 11.3% from 2020 to 2027. With rising technological advancements, the adoption of Intelligent Personal Assistant & Knowledge Navigator applications—such as Cortana and Siri—in self-service kiosks is constantly witnessing an increase. These self-service kiosk solutions are designed to enhance the consumer engagement with the machine by leveraging data analytics for governing the quantity sales, customer purchasing habits, and many other criteria. They also suggest the right alternatives and incentives to further boost the customer purchasing decisions. Self-service kiosks also boost the business revenues and augment the customer ties by offering major growth opportunities to the market.  

Key Market Segments

In terms of component, hardware segment accounted for the largest share of the APAC self-service kiosks market in 2019. Based on type, information segment accounted for the largest share of the APAC self-service kiosks market in 2019. Further, retail segment held a substantial share of the APAC self-service kiosks market based on application in 2019.

Major Sources and Companies Listed

A few major primary and secondary sources referred to for preparing this report on the self-service kiosks market in APAC are company websites, annual reports, financial reports, national government documents, and statistical database, among others. Major companies listed in the report are Acrelec SAS; Diebold Nixdorf, Inc.; Embross; Gemalto NV (part of Thales Group); NCR Corporation; Posiflex Technology. Inc.; and VeriFone, Inc.

Reasons to buy report

  • To understand the APAC self-service kiosks market landscape and identify market segments that are most likely to guarantee a strong return
  • Stay ahead of the race by comprehending the ever-changing competitive landscape for APAC self-service kiosks market
  • Efficiently plan M&A and partnership deals in APAC self-service kiosks market by identifying market segments with the most promising probable sales
  • Helps to take knowledgeable business decisions from perceptive and comprehensive analysis of market performance of various segment form APAC self-service kiosks market
  • Obtain market revenue forecast for market by various segments from 2020-2027 in APAC region.

APAC Self-service kiosks Market Segmentation

APAC Self-Service Kiosks Market - By Component

  • Hardware
  • Software & Service

APAC Self-Service Kiosks Market - By Type

  • Information
  • Ticketing and Check In
  • Employment

APAC Self-Service Kiosks Market - By End User

  • Retail
  • Hospitality
  • Healthcare
  • Financial Services
  • Others

APAC Self-Service Kiosks Market - By Country

  • China
  • Japan
  • India
  • South Korea
  • Australia
  • Rest of APAC

APAC Self-Service Kiosks Market - Company Profiles

  • Acrelec SAS
  • Diebold Nixdorf, Inc.
  • Embross
  • Gemalto NV (part of Thales Group
  • NCR Corporation
  • Posiflex Technology, Inc.
  • VeriFone, Inc.
 

1.             Introduction

1.1       Study Scope

1.2       The Insight Partners Research Report Guidance

1.3       Market Segmentation

2.             Key Takeaways

3.             Research Methodology

3.1       Coverage

3.2       Secondary Research

3.3       Primary Research

4.             APAC Self-Service Kiosks Market Landscape

4.1       Market Overview

4.2       APAC PEST Analysis

4.3       Ecosystem Analysis

4.4       Expert Opinion

5.             APAC Self-Service Kiosks Market – Key Market Dynamics

5.1       Market Drivers

5.1.1        Adoption of Self-Service Kiosks Witnessing Rise Owing to Technological Enhancements

5.1.2        Rising COVID-19 Cases Mandating the Usage of Self-Service Kiosks

5.2       Market Restraints

5.2.1        Excessive Installation and Maintenance Prices

5.3       Market Opportunities

5.3.1        Payment Gateway Systems and Self-Service Kiosks Getting Highly Intertwined

5.4       Future Trends

5.4.1        Self-Service Kiosks Getting Rapidly Integrated with AI and IoT

5.5       Impact Analysis of Drivers and Restraints

6.             Self-Service Kiosks Market –APAC Analysis

6.1       APAC Self-Service Kiosks Market Overview

6.2       APAC Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

7.             APAC Self-Service Kiosks Market Analysis– By Component

7.1       Overview

7.2       APAC Self-Service Kiosks Market Breakdown, By Component, 2019 & 2027

7.3       Hardware

7.3.1        Overview

7.3.2        Hardware Market Revenue and Forecasts to 2027 (US$ Mn)

7.4       Software

7.4.1        Overview

7.4.2        Software Market Revenue and Forecasts to 2027 (US$ Mn)

7.5       Service

7.5.1        Overview

7.5.2        Service Market Revenue and Forecasts to 2027 (US$ Mn)

8.             APAC Self-Service Kiosks Market Analysis – By Type

8.1       Overview

8.2       APAC Self-Service Kiosks Market Breakdown, By Type, 2019 & 2027 (%)

8.3       Information

8.3.1        Overview

8.3.2        Information Market Forecast and Analysis

8.4       Ticketing and Check In

8.4.1        Overview

8.4.2        Ticketing and Check In Cars Market Forecast and Analysis

8.5       Employment

8.5.1        Overview

8.5.2        Employment Market Forecast and Analysis

9.             APAC Self-Service Kiosks Market Analysis – By End-User

9.1       Overview

9.2       APAC Self-Service Kiosks Market Breakdown, By End-User, 2019 & 2027 (%)

9.3       Retail

9.3.1        Overview

9.3.2        Retail Market Forecast and Analysis

9.4       Hospitality

9.4.1        Overview

9.4.2        Hospitality Market Forecast and Analysis

9.5       Healthcare

9.5.1        Overview

9.5.2        Healthcare Market Forecast and Analysis

9.6       Financial Service

9.6.1        Overview

9.6.2        Financial Service Market Forecast and Analysis

9.7       Others

9.7.1        Overview

9.7.2        Others Market Forecast and Analysis

10.          APAC Self-Service Kiosks Market – Country Analysis

10.1    Overview

10.1.1     APAC: Self-Service Kiosks Market, By Country

10.1.1.1    China: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.1.1    China: Self-Service Kiosks Market, By Component

10.1.1.1.2    China: Self-Service Kiosks Market, By Type

10.1.1.1.3    China: Self-Service Kiosks Market, By End-Users

10.1.1.2    India: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.2.1    India: Self-Service Kiosks Market, By Component

10.1.1.2.2    India: Self-Service Kiosks Market, By Type

10.1.1.2.3    India: Self-Service Kiosks Market, By End-Users

10.1.1.3    Japan: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.3.1    Japan: Self-Service Kiosks Market, By Component

10.1.1.3.2    Japan: Self-Service Kiosks Market, By Type

10.1.1.3.3    Japan: Self-Service Kiosks Market, By End-Users

10.1.1.4    South Korea: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.4.1    South Korea: Self-Service Kiosks Market, By Component

10.1.1.4.2    South Korea: Self-Service Kiosks Market, By Type

10.1.1.4.3    South Korea: Self-Service Kiosks Market, By End-Users

10.1.1.5    Australia: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.5.1    Australia: Self-Service Kiosks Market, By Component

10.1.1.5.2    Australia: Self-Service Kiosks Market, By Type

10.1.1.5.3    Australia: Self-Service Kiosks Market, By End-Users

10.1.1.6    Rest of APAC: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

10.1.1.6.1    Rest of APAC: Self-Service Kiosks Market, By Component

10.1.1.6.2    Rest of APAC: Self-Service Kiosks Market, By Type

10.1.1.6.3    Rest of APAC: Self-Service Kiosks Market, By End-Users

11.          APAC Self-Service Kiosks Market- COVID-19 Impact Analysis

11.1    APAC: Impact Assessment of COVID-19 Pandemic

12.          Self-Service Kiosks Market- Industry Landscape

12.1    Overview

12.2    Market Initiative

12.3    New Development

13.          Company Profiles

13.1    ACRELEC Group

13.1.1     Key Facts

13.1.2     Business Description

13.1.3     Products and Services

13.1.4     Financial Overview

13.1.5     SWOT Analysis

13.1.6     Key Developments

13.2    Embross

13.2.1     Key Facts

13.2.2     Business Description

13.2.3     Products and Services

13.2.4     Financial Overview

13.2.5     SWOT Analysis

13.2.6     Key Developments

13.3    Gemalto

13.3.1     Key Facts

13.3.2     Business Description

13.3.3     Products and Services

13.3.4     Financial Overview

13.3.5     SWOT Analysis

13.3.6     Key Developments

13.4    NCR Corporation

13.4.1     Key Facts

13.4.2     Business Description

13.4.3     Products and Services

13.4.4     Financial Overview

13.4.5     SWOT Analysis

13.4.6     Key Developments

13.5    Posiflex Technology Inc

13.5.1     Key Facts

13.5.2     Business Description

13.5.3     Products and Services

13.5.4     Financial Overview

13.5.5     SWOT Analysis

13.5.6     Key Developments

13.6    VeriFone, Inc.

13.6.1     Key Facts

13.6.2     Business Description

13.6.3     Products and Services

13.6.4     Financial Overview

13.6.5     SWOT Analysis

13.6.6     Key Developments

13.7    Diebold Nixdorf, Inc.

13.7.1     Key Facts

13.7.2     Business Description

13.7.3     Products and Services

13.7.4     Financial Overview

13.7.5     SWOT Analysis

13.7.6     Key Developments

14.          Appendix

14.1    About The Insight Partners

14.2    Word Index

LIST OF TABLES

Table 1.             APAC Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

Table 2.             China Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)

Table 3.             China Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)

Table 4.             China Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)

Table 5.             India Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)

Table 6.             India Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)

Table 7.             India Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)

Table 8.             Japan Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)

Table 9.             Japan Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)

Table 10.          Japan Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)

Table 11.          South Korea Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)

Table 12.          South Korea Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)

Table 13.          South Korea Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)

Table 14.          Australia Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)

Table 15.          Australia Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027 (US$ Million)

Table 16.          Australia Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)

Table 17.          Rest of APAC Self-Service Kiosks Market, By Component– Revenue and Forecast to 2027 (US$ Million)

Table 18.          Rest Of APAC Self-Service Kiosks Market, By Type – Revenue and Forecast to 2027  (US$ Million)

Table 19.          Rest Of APAC Self-Service Kiosks Market, By End-Users – Revenue and Forecast to 2027 (US$ Million)

LIST OF FIGURES

Figure 1.           APAC Self-Service Kiosks Market Segmentation

Figure 2.           APAC Self-Service Kiosks Market Segmentation – By Country

Figure 3.           APAC Self-Service Kiosks Market Overview

Figure 4.           Hardware Segment is Expected to Dominate the Market by Component

Figure 5.           Information segment held Largest Market Share in 2019

Figure 6.           Retail Segment held Largest Market Share in 2019

Figure 7.           China Held Largest Market Share in 2019

Figure 8.           APAC – PEST Analysis

Figure 9.           Expert Opinion

Figure 10.        APAC Self-Service Kiosks Market: Impact Analysis of Drivers and Restraints

Figure 11.        APAC Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

Figure 12.        APAC Self-Service Kiosks Market Breakdown, By Component, 2019 & 2027 (%)

Figure 13.        APAC Hardware Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 14.        APAC Software Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 15.        APAC Service Market Revenue and Forecasts to 2027 (US$ Mn)

Figure 16.        APAC Self-Service Kiosks Market Breakdown, By Type, 2019 & 2027 (%)

Figure 17.        APAC Information Market Revenue and Forecast to 2027 (US$ Mn)

Figure 18.        APAC Ticketing and Check In Market Revenue and Forecast to 2027 (US$ Mn)

Figure 19.        APAC Employment Market Revenue and Forecast to 2027 (US$ Mn)

Figure 20.        APAC Self-Service Kiosks Market Breakdown, By End-User, 2019 & 2027 (%)

Figure 21.        APAC Retail Market Revenue and Forecast to 2027 (US$ Mn)

Figure 22.        APAC Hospitality Market Revenue and Forecast to 2027 (US$ Mn)

Figure 23.        APAC Healthcare Market Revenue and Forecast to 2027 (US$ Mn)

Figure 24.        APAC Financial Service Market Revenue and Forecast to 2027 (US$ Mn)

Figure 25.        APAC Others Market Revenue and Forecast to 2027 (US$ Mn)

Figure 26.        APAC: Self-Service Kiosks Market, by Key Country - Revenue 2019 (US$ Million)

Figure 27.        APAC: Self-Service Kiosks Market Revenue Share, By Country (2019 and 2027)

Figure 28.        China: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

Figure 29.        India: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

Figure 30.        Japan: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

Figure 31.        South Korea: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

Figure 32.        Australia: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

Figure 33.        Rest of APAC: Self-Service Kiosks Market – Revenue and Forecast to 2027 (US$ Million)

Figure 34.        Impact of COVID-19 Pandemic in APAC Markets

 

  1. Acrelec SAS
  2. Diebold Nixdorf, Inc.
  3. Embross
  4. Gemalto NV (part of Thales Group)
  5. NCR Corporation
  6. Posiflex Technology, Inc.
  7. VeriFone, Inc.
  • Save and reduce time carrying out entry-level research by identifying the growth, size, leading players and segments in the APAC self-service kiosks market
  • Highlights key business priorities in order to assist companies to realign their business strategies
  • The key findings and recommendations highlight crucial progressive industry trends in the APAC self-service kiosks market, thereby allowing players across the value chain to develop effective long-term strategies
  • Develop/modify business expansion plans by using substantial growth offering developed and emerging markets
  • Scrutinize in-depth APAC market trends and outlook coupled with the factors driving the self-service kiosks market, as well as those hindering it
  • Enhance the decision-making process by understanding the strategies that underpin commercial interest with respect to client products, segmentation, pricing and distribution
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